Service requests not tagged CCIE

From: Leigh Bichard (leigh@clara.co.uk)
Date: Fri Apr 30 2004 - 07:45:17 GMT-3


I got this message from TAC today when I noticed my new cases do not get
tagged CCIE:

"You are indeed correct since the change of systems the CCIE qualification
no longer appears at the front of the case titles.

We do not know at this time if there are any plans for this to be resumed
but there are no problems with your profile this is the way service
request titles are now created."

Anyone know why this change happened? Was there any announcement?

Leigh



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