RE: Service requests not tagged CCIE

From: sustundag@secura.com.tr
Date: Fri Apr 30 2004 - 11:47:34 GMT-3


Forgive me but what is the advantage of prepending CCIE keyword to a case number/name
If it be so is it prioritized or not ?

Regards

Serkan Ustundag
 
Network and Security Engineer
CCNP,CCDP,CCSE
CCSP (Cisco Certified Security Professional)
Cisco Network Management Specialist
 
sustundag@secura.com.tr
 
Secura bir TEPUM grup sirketidir
-----Original Message-----
From: MADMAN [mailto:dmadlan@qwest.com]
Sent: Friday, April 30, 2004 5:31 PM
To: Leigh Bichard
Cc: ccielab@groupstudy.com
Subject: Re: Service requests not tagged CCIE

   No announcements I'm aware of. I opended a case one day and was
given a strange number that started with 6000. Didn't notice that CCIE
was not prepended.

  Dave

Leigh Bichard wrote:

> I got this message from TAC today when I noticed my new cases do not get
> tagged CCIE:
> "You are indeed correct since the change of systems the CCIE qualification
> no longer appears at the front of the case titles.
> We do not know at this time if there are any plans for this to be resumed
> but there are no problems with your profile this is the way service
> request titles are now created."
> Anyone know why this change happened? Was there any announcement?
> Leigh
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-- 
David Madland
CCIE# 2016
Sr. Network Engineer
Qwest Communications
612-664-3367

"Emotion should reflect reason not guide it"



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