From: Scott Morris (swm@emanon.com)
Date: Fri Apr 30 2004 - 12:00:04 GMT-3
I believe it's more of a queuing thing where you bypass the initial level-1
stuff where they ask you if you are sure your network cable is actually
plugged in, or that power really is applied. :)
Scott Morris, CCIE4 (R&S/ISP-Dial/Security/Service Provider) #4713, CISSP,
JNCIS, et al.
IPExpert CCIE Program Manager
IPExpert Sr. Technical Instructor
swm@emanon.com/smorris@ipexpert.net
http://www.ipexpert.net
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
sustundag@secura.com.tr
Sent: Friday, April 30, 2004 10:48 AM
To: dmadlan@qwest.com; leigh@clara.co.uk
Cc: ccielab@groupstudy.com
Subject: RE: Service requests not tagged CCIE
Forgive me but what is the advantage of prepending CCIE keyword to a case
number/name If it be so is it prioritized or not ?
Regards
Serkan Ustundag
Network and Security Engineer
CCNP,CCDP,CCSE
CCSP (Cisco Certified Security Professional) Cisco Network Management
Specialist
sustundag@secura.com.tr
Secura bir TEPUM grup sirketidir
-----Original Message-----
From: MADMAN [mailto:dmadlan@qwest.com]
Sent: Friday, April 30, 2004 5:31 PM
To: Leigh Bichard
Cc: ccielab@groupstudy.com
Subject: Re: Service requests not tagged CCIE
No announcements I'm aware of. I opended a case one day and was given a
strange number that started with 6000. Didn't notice that CCIE was not
prepended.
Dave
Leigh Bichard wrote:
> I got this message from TAC today when I noticed my new cases do not
> get tagged CCIE:
> "You are indeed correct since the change of systems the CCIE
> qualification no longer appears at the front of the case titles.
> We do not know at this time if there are any plans for this to be
> resumed but there are no problems with your profile this is the way
> service request titles are now created."
> Anyone know why this change happened? Was there any announcement?
> Leigh
> ______________________________________________________________________
> _ Please help support GroupStudy by purchasing your study materials
> from:
> http://shop.groupstudy.com
>
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
-- David Madland CCIE# 2016 Sr. Network Engineer Qwest Communications 612-664-3367"Emotion should reflect reason not guide it"
This archive was generated by hypermail 2.1.4 : Mon May 03 2004 - 19:48:58 GMT-3