Re: OT: VOIP Implementation

Micheal, thanks for the comments. After our deployment we canceled around 5
business PSTN lines, saving close to $800 per month.

If setting asterisk up from scratch is a problem, there are IP-PBX products
that you can buy, pretty much ready to go.

On Fri, May 15, 2009 at 10:21 AM, michael haynes <mghaynes_at_gmail.com> wrote:

> I agree with the asterisk suggestion. At my last job, I built an Asterisk
> solution from the ground up that ran our internal calls, our call center,
> generated reporting data into a database, integrated into our ticketing
> application, and handled 15-20 separate IVR applications.
>
> It's VERY powerful as long as you have a programmer and an admin who are
> willing to spend time working with the product to get the most out of it.
> It's very possible that the money you save on up front costs will be spent
> on the backend making it do what you want. However, the end results might
> be better.
>
> I would say asterisk is great for smaller shops that are more dynamic and
> loose in how they run....bigger companies that are set in a strict
> methodology probably wouldn't be happy with that product.
>
> Now if only the asterisk developers would learn how to normalize a database
> properly....;(
>
> Michael
> On Fri, May 15, 2009 at 10:05 AM, S Malik <ccie.09_at_gmail.com> wrote:
>
>> I have around 150 users who may use this system at this time. I just
>> wanted
>> to get my self acquainted with the system and required items
>> (devices+software etc involved) before I reach any re-seller.
>>
>>
>>
>> On Fri, May 15, 2009 at 12:54 AM, Nick Matthews <matthn_at_gmail.com> wrote:
>>
>> > Maybe I don't understand quite right, but how are 20 users going to
>> > fill up four PRIs?
>> >
>> > Even with 50 users that assumes that this is a call center and they're
>> > going to be on the phone 100% of the time? That makes more sense..
>> >
>> > You can use CME on an ISR with more than 100 users. Something like a
>> > 3800 with some IP phones, DSPs, CUE, and VWICs would get you going.
>> > This is more dependent on what type of redundancy and growth you're
>> > planning on.
>> >
>> >
>> > -nick
>> >
>> > On Thu, May 14, 2009 at 11:09 PM, S Malik <ccie.09_at_gmail.com> wrote:
>> > > What a wonderful forum, I love it. So many responses and suggestions.
>> > Folks,
>> > > I appreciate that you all took time to answer my queries.
>> > >
>> > >
>> > > On Thu, May 14, 2009 at 6:51 PM, ALL From_NJ <all.from.nj_at_gmail.com>
>> > wrote:
>> > >
>> > >> If going with open source, also consider the Linksys phones - SPA962,
>> > these
>> > >> rock. They are very good and work nice with SIP. Nice color
>> screens, 6
>> > >> lines, poe, etc ...
>> > >>
>> > >> You can also look at UC520s for your install. These support a single
>> T1
>> > >> each, so you will need an ISR to handle the 4 PRIs at your main site
>> ...
>> > you
>> > >> might be best to simply look at CME and consider this.
>> > >>
>> > >> If you know your Cisco SE, tell them to get you a quote, this would
>> give
>> > >> you something to work from. There is often more to all of this than
>> the
>> > >> simple numbers in these emails ... management platforms, speech to
>> text,
>> > 3rd
>> > >> party support like IPCelerate, etc ...
>> > >>
>> > >> Good luck and let us know what you choose!
>> > >>
>> > >>
>> > >>
>> > >> On Thu, May 14, 2009 at 6:11 PM, Haroon <itguy.pro_at_gmail.com> wrote:
>> > >>
>> > >>> Ryan, your right. But if companies can use open source products to
>> save
>> > >>> some
>> > >>> dough, why not? With 20 users, we have not had any major issues but
>> > things
>> > >>> can change drastically if you are talking 100, 200 or 1000+ users.
>> > >>>
>> > >>> On Thu, May 14, 2009 at 6:04 PM, Ryan West <rwest_at_zyedge.com>
>> wrote:
>> > >>>
>> > >>> > 7940s are only grey market and you're comparing an install base of
>> 20
>> > >>> > to that of 4 pri's which could handle almost 500 depending on bdbh
>> > and
>> > >>> > blocking level. I would hope that an install base like that might
>> > >>> > include some redundancy too. My original point is to expect to pay
>> a
>> > >>> > lot for a cucm install to support that many people. Even lower end
>> > >>> > 7941's are gonna cost a lot if you to several hundred.
>> > >>> >
>> > >>> > Sent from handheld.
>> > >>> >
>> > >>> > On May 14, 2009, at 5:52 PM, "Haroon" <itguy.pro_at_gmail.com>
>> wrote:
>> > >>> >
>> > >>> > > 20 but it will soon grow to about 50 users at one location and
>> > adding
>> > >>> > > another 30 from remote offices...which will require more
>> bandwidth.
>> > >>> > >
>> > >>> > > On Thu, May 14, 2009 at 5:48 PM, Ryan West <rwest_at_zyedge.com>
>> > wrote:
>> > >>> > >
>> > >>> > >> How many users?
>> > >>> > >>
>> > >>> > >> Sent from handheld.
>> > >>> > >>
>> > >>> > >> On May 14, 2009, at 5:47 PM, "Haroon" <itguy.pro_at_gmail.com>
>> > wrote:
>> > >>> > >>
>> > >>> > >> $150k? Thats crazy.
>> > >>> > >>
>> > >>> > >> What is your budget? Do you want to go all cisco or are you
>> open
>> > to
>> > >>> > >> ideas?
>> > >>> > >> We just implemented asterisk based solution with cisco phones
>> > >>> > >> (7940s), and
>> > >>> > >> couple of trunks to voip provider for PSTN and external
>> calls...
>> > >>> > >> extremely
>> > >>> > >> cheap and now two companies are using it for their small
>> > admissions
>> > >>> > >> departments , calling globally.
>> > >>> > >>
>> > >>> > >> We did invest in few 3750Gs and 2800 series routers, the VOIP
>> runs
>> > >>> > >> off
>> > >>> > >> 2821s going through the existing T1.
>> > >>> > >>
>> > >>> > >> Before going with this solution, we check out cisco and avaya
>> > based
>> > >>> > >> solutions, it wasn't worth it and we were not ready to spend
>> 20k
>> > or
>> > >>> > >> 40k on
>> > >>> > >> just VOIP solution.
>> > >>> > >>
>> > >>> > >> Haroon
>> > >>> > >>
>> > >>> > >> On Thu, May 14, 2009 at 5:37 PM, Ryan West < <rwest_at_zyedge.com
>> >
>> > >>> > >> rwest_at_zyedge.com> wrote:
>> > >>> > >>
>> > >>> > >>> 4 pris with uc, after phones, routers, dlus, cards, switches.
>> I
>> > >>> > >>> think
>> > >>> > >>> you would be lucky to be under 150k. But you'll probably need
>> to
>> > >>> > >>> provide more information, a lot more.
>> > >>> > >>>
>> > >>> > >>> Sent from handheld.
>> > >>> > >>>
>> > >>> > >>> On May 14, 2009, at 5:28 PM, "S Malik" < <ccie.09_at_gmail.com>
>> > >>> > >>> ccie.09_at_gmail.com> wrote:
>> > >>> > >>>
>> > >>> > >>>> Can any one tell me what items will I need to implement a
>> VOIP
>> > >>> > >>>> solution in
>> > >>> > >>>> an office for four PRIs.
>> > >>> > >>>>
>> > >>> > >>>> I like to know items like " CUCM or CUCC" etc.
>> > >>> > >>>>
>> > >>> > >>>> Any one has any idea on approximate cost on it please?
>> > >>> > >>>>
>> > >>> > >>>>
>> > >>> > >>>> Blogs and organic groups at <http://www.ccie.net>http://
>> > >>> > >>>> www.ccie.net
>> > >>> > >>>>
>> > >>> > >>>>
>> > >>> >
>> > _______________________________________________________________________
>> > >>> >
>> > >>> >
>> > >>> > >>>
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>> > >>> > >>>
>> > >>>
>> _______________________________________________________________________
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>> > >>
>> > >>
>> > >> --
>> > >> Andrew Lee Lissitz
>> > >> all.from.nj_at_gmail.com
>> > >
>> > >
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Received on Fri May 15 2009 - 10:51:57 ART