From: Anthony Sequeira (asequeira@internetworkexpert.com)
Date: Fri Jan 09 2009 - 18:20:56 ARST
I am speaking for me personally. Let me make that clear. I am not
speaking on behalf of anyone at Internetwork Expert right now.
I want you to call our Customer Service and get a refund and take your
business elsewhere. I personally do not want you as a customer of our
company.
Anthony J. Sequeira, CCIE #15626, CCSI #23251
Senior CCIE Instructor
asequeira@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Outside US: 775-826-4344
On Jan 9, 2009, at 2:49 PM, ccie voice wrote:
> Since you are speaking as a spokesperson for Internetwork Expert,
> are all
> paying customers to assume the following status?
>
> CCIE Voice Workbook Volume 2:
> Availability - Not available
> Status - Internetwork Expert refuses to give a status and/or
> completion date
> Resolution - get a refund
>
> CCIE Voice Class on Demand:
> Availability - Not available
> Status - Internetwork Expert refuses to give a status and/or
> completion date
> Resolution - get a refund
>
> On Thu, Jan 8, 2009 at 11:08 PM, Anthony Sequeira <
> asequeira@internetworkexpert.com> wrote:
>
>> Please contact our Customer Service or Sales department with your
>> information and I am sure they will provide you with a full refund.
>> So sorry
>> about the delays. I am sure they are a result of our desire to
>> create some
>> of the best materials available. We always strive to do that.
>>
>> Anthony J. Sequeira, CCIE #15626, CCSI #23251
>> Senior CCIE Instructor
>>
>> asequeira@internetworkexpert.com
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com <http://
>> www.internetworkexpert.com/>
>> Toll Free: 877-224-8987
>> Outside US: 775-826-4344
>>
>>
>> On Jan 8, 2009, at 8:11 PM, ccie voice wrote:
>>
>> I am sending this on behalf many paying customers that are getting
>> no
>>> answers in your internal forum.
>>>
>>> We are only going to ask/beg for updates for a workbook (annouced
>>> over a
>>> year ago) and Class on Demand (release date July still not
>>> available)
>>> internally for so long.
>>>
>>> For the Voice Workbook Vol 2 product there is a video to view
>>> (posted in
>>> Sept) that tells us that a lab is going to come out every week,
>>> has it
>>> happened ? No! One lab has been released without an anwer key and
>>> several
>>> people have asked for updates since then and you have failed to
>>> respond.
>>>
>>> If you won't answer your own internal forum, maybe you will
>>> respond when
>>> posts are made to every CCIE forum bashing your product.
>>>
>>> Complaints will continue until you give your customers an update
>>> to these
>>> products!
>>>
>>> -Paying Customers For Products Not Devilered
>>>
>>>
>>> Blogs and organic groups at http://www.ccie.net
>>>
>>> _______________________________________________________________________
>>> Subscription information may be found at:
>>> http://www.groupstudy.com/list/CCIELab.html
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
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