From: Tony Varriale (tvarriale@flamboyaninc.com)
Date: Fri Jan 09 2009 - 17:56:25 ARST
How about you speak with them privately?
This is a technical lab forum...not a place to drag your business through.
Feel free to summarize your business conclusion to the list when completed.
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of ccie
voice
Sent: Friday, January 09, 2009 1:49 PM
To: Anthony Sequeira; ccielab@groupstudy.com
Subject: Re: Internetwork Expert - Worst Voice CCIE Vendor
Since you are speaking as a spokesperson for Internetwork Expert, are all
paying customers to assume the following status?
CCIE Voice Workbook Volume 2:
Availability - Not available
Status - Internetwork Expert refuses to give a status and/or completion date
Resolution - get a refund
CCIE Voice Class on Demand:
Availability - Not available
Status - Internetwork Expert refuses to give a status and/or completion date
Resolution - get a refund
On Thu, Jan 8, 2009 at 11:08 PM, Anthony Sequeira <
asequeira@internetworkexpert.com> wrote:
> Please contact our Customer Service or Sales department with your
> information and I am sure they will provide you with a full refund. So
sorry
> about the delays. I am sure they are a result of our desire to create some
> of the best materials available. We always strive to do that.
>
> Anthony J. Sequeira, CCIE #15626, CCSI #23251
> Senior CCIE Instructor
>
> asequeira@internetworkexpert.com
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com <http://www.internetworkexpert.com/>
> Toll Free: 877-224-8987
> Outside US: 775-826-4344
>
>
> On Jan 8, 2009, at 8:11 PM, ccie voice wrote:
>
> I am sending this on behalf many paying customers that are getting no
>> answers in your internal forum.
>>
>> We are only going to ask/beg for updates for a workbook (annouced over a
>> year ago) and Class on Demand (release date July still not available)
>> internally for so long.
>>
>> For the Voice Workbook Vol 2 product there is a video to view (posted in
>> Sept) that tells us that a lab is going to come out every week, has it
>> happened ? No! One lab has been released without an anwer key and
>> several
>> people have asked for updates since then and you have failed to respond.
>>
>> If you won't answer your own internal forum, maybe you will respond when
>> posts are made to every CCIE forum bashing your product.
>>
>> Complaints will continue until you give your customers an update to these
>> products!
>>
>> -Paying Customers For Products Not Devilered
>>
>>
>> Blogs and organic groups at http://www.ccie.net
>>
>> _______________________________________________________________________
>> Subscription information may be found at:
>> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
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