Re: Need help on Catalyst 6509E

Hi Abdul,

Yesterday I faced same issue with 6506 it was rebooting of its own , later found issue with one on the line card.

Don't know what it could be in yours case but try removing line cards and boot with only SUP module inserted. And later try with other modules one bt one.

Regards,
Nash
Sent on my BlackBerry. from Vodafone

-----Original Message-----
From: garry baker <baker.garry_at_gmail.com>
Sender: nobody_at_groupstudy.com
Date: Tue, 9 Aug 2011 00:23:32
To: Abdul Muhammed<abdulmuri_at_gmail.com>
Reply-To: garry baker <baker.garry_at_gmail.com>
Cc: Cisco certification<ccielab_at_groupstudy.com>
Subject: Re: Need help on Catalyst 6509E

best thing to do is contact TAC with this kind of error...

short of that if you do not have support, then start with these docs:

http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_tech_note09186a00800cdd51.shtml

https://supportforums.cisco.com/thread/2051037

http://www.cisco.com/en/US/products/hw/switches/ps708/products_tech_note09186a008072c406.shtml

or start removing modules down the the SUP and see if it is stable and/or
start upgrading code to the highest leve that will support your
chasiss/fan/sup/line cards...

 --
Garry L. Baker

"With sufficient thrust, pigs fly just fine..." - RFC 1925

On Tue, Aug 9, 2011 at 12:03 AM, Abdul Muhammed <abdulmuri_at_gmail.com> wrote:

> Hi all,
>
> I have problem with our newly 6509E. it keeps reloading to a Rom mode
> and when I use reset command it starts by loading the bootstrap below
> System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
> and hang. when i power off and power on, it start by loading as below and
> boot normally.
> System Bootstrap, Version 8.5(3)
> Copyright (c) 19 94-20 08 by cisco Systems, Inc.
> Cat6k-Sup720/SP processor with 524288 Kbytes of main memory
>
> Autoboot executing command: "boot
> bootflash:s72033-adventerprise_wan-mz.122-33.SXI7.bin"
> Loading image, please wait ...
> after full loading of the IOS the below command shows that all the modules
> are ok
>
> Core-Switch#sh module
> Mod Ports Card Type Model Serial
> No.
> --- ----- -------------------------------------- ------------------
> -----------
> 3 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
> SAL13495TES
> 6 2 Supervisor Engine 720 (Active) WS-SUP720-3B
> SAL13400AD9
> 8 10 WiSM WLAN Service Module WS-SVC-WISM-1-K9
> SAD141003UX
> Mod MAC addresses Hw Fw Sw
> Status
> --- ---------------------------------- ------ ------------ ------------
> -------
> 3 588d.09c1.20f4 to 588d.09c1.2123 2.4 12.2(18r)S1 12.2(33)SXI7 Ok
> 6 001f.6c77.68e4 to 001f.6c77.68e7 5.9 8.5(3) 12.2(33)SXI7 Ok
> 8 68ef.bd30.e030 to 68ef.bd30.e03f 2.4 12.2(14r)S5 12.2(33)SXI7 Ok
> Mod Sub-Module Model Serial Hw
> Status
> ---- --------------------------- ------------------ ----------- -------
> -------
> 3 Centralized Forwarding Card WS-F6700-CFC SAL13495NAM 4.1 Ok
> 6 Policy Feature Card 3 WS-F6K-PFC3B SAL1340047H 2.6 Ok
> 6 MSFC3 Daughterboard WS-SUP720 SAL13400BQE 4.0 Ok
> 8 Centralized Forwarding Card WS-SVC-WISM-1-K9-D SAD1411000Z 2.2 Ok
> Mod Online Diag Status
> ---- -------------------
> 3 Pass
> 6 Pass
> 8 Pass
> The show Bootvar and remote command switch sh bootvar shows different
> location for the boot variable as below
> and have set the boot option to boot system flash
> sup-bootdisk:s72033-adventerprise_wan-mz.122-33.SXI7.bin
> Core-Switch#sh bootvar
> BOOT variable = sup-bootdisk:s72033-adventerprise_wan-mz.122-33.SXI7.bin,1;
> CONFIG_FILE variable does not exist
> BOOTLDR variable =
> Configuration register is 0x2102
> Standby not ready to show bootvar
> Core-Switch#remote command switch sh bootvar
> BOOT variable = bootdisk:s72033-adventerprise_wan-mz.122-33.SXI7.bin,1;
> CONFIG_FILE variable does not exist
> BOOTLDR variable =
> Configuration register is 0x2102
>
> The shoe version shows that the Last reload reason: bus error at PC
> 0x428549D8, address 0x0
> Core-Switch#sh ver
> Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISE_WAN-M),
> Version 12.2(33)SXI7, RELEASE SOFTWARE (fc1)
> Technical Support: http://www.cisco.com/techsupport
> Copyright (c) 1986-2011 by Cisco Systems, Inc.
> Compiled Mon 18-Jul-11 05:49 by prod_rel_team
> ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
> Core-Switch uptime is 3 minutes
> Uptime for this control processor is 4 minutes
> Time since Core-Switch switched to active is 3 minutes
> System returned to ROM by power cycle at 05:08:49 UTC Mon Aug 8 2011 (SP
> by
> power on)
> System image file is
> "sup-bootdisk:s72033-adventerprise_wan-mz.122-33.SXI7.bin"
> Last reload reason: bus error at PC 0x428549D8, address 0x0
>
> cisco WS-C6509-E (R7000) processor (revision 1.5) with 458720K/65536K bytes
> of memory.
> Processor board ID SMC1503002G
> SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
> Last reset from s/w reset
> 9 Virtual Ethernet interfaces
> 60 Gigabit Ethernet interfaces
> 1917K bytes of non-volatile configuration memory.
> 8192K bytes of packet buffer memory.
> 65536K bytes of Flash internal SIMM (Sector size 512K).
> Configuration register is 0x2102
>
> Thanks
>
> --
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> the blueprints of your ultimate achievements. "Napoleon Hill"
>
> There are no limitations to the mind except those we acknowledge; both
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>
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Received on Tue Aug 09 2011 - 04:00:05 ART