RE: OT: Hiding caller ID on call manager 6.1

As well, you have to set the route list & route groups to use the external phone number mask of the originating phone.

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of rdarsey_at_gmail.com
Sent: Friday, May 07, 2010 5:59 PM
To: Olaniyi Sonubi; groupstudy
Subject: Re: OT: Hiding caller ID on call manager 6.1

I use the external phone number mask setting on the line to set the caller id value.

-----Original Message-----
From: Olaniyi Sonubi <sonubi02_at_gmail.com>
Date: Fri, 7 May 2010 20:20:07
To: groupstudy<ccielab_at_groupstudy.com>
Subject: OT: Hiding caller ID on call manager 6.1

Hello all,

I have a department that initiate calls to customers with return calls to be
made through
an help desk number. However customers keep calling back using the
originating number
 which has turned unpleasant.

I need to know how I can mask or hide originating ID and extension on cisco
call manager 6.1

Regards,
'Niyi

Blogs and organic groups at http://www.ccie.net
Received on Fri May 07 2010 - 22:55:33 ART