RE: OT: VOIP Implementation

Just out of curiosity, how many agents are intending on having live at any
time. That's going to be driving cost factor to consider. I assume you need
agent support based on your CUCC reference.

-ryan

From: S Malik [mailto:ccie.09_at_gmail.com]
Sent: Friday, May 15, 2009 10:05 AM
To: Nick Matthews
Cc: ALL From_NJ; Haroon; Ryan West; Cisco certification
Subject: Re: OT: VOIP Implementation

I have around 150 users who may use this system at this time. I just wanted
to get my self acquainted with the system and required items (devices+software
etc involved) before I reach any re-seller.

On Fri, May 15, 2009 at 12:54 AM, Nick Matthews
<matthn_at_gmail.com<mailto:matthn_at_gmail.com>> wrote:
Maybe I don't understand quite right, but how are 20 users going to
fill up four PRIs?

Even with 50 users that assumes that this is a call center and they're
going to be on the phone 100% of the time? That makes more sense..

You can use CME on an ISR with more than 100 users. Something like a
3800 with some IP phones, DSPs, CUE, and VWICs would get you going.
This is more dependent on what type of redundancy and growth you're
planning on.

-nick

On Thu, May 14, 2009 at 11:09 PM, S Malik
<ccie.09_at_gmail.com<mailto:ccie.09_at_gmail.com>> wrote:
> What a wonderful forum, I love it. So many responses and suggestions.
Folks,
> I appreciate that you all took time to answer my queries.
>
>
> On Thu, May 14, 2009 at 6:51 PM, ALL From_NJ
<all.from.nj_at_gmail.com<mailto:all.from.nj_at_gmail.com>> wrote:
>
>> If going with open source, also consider the Linksys phones - SPA962,
these
>> rock. They are very good and work nice with SIP. Nice color screens, 6
>> lines, poe, etc ...
>>
>> You can also look at UC520s for your install. These support a single T1
>> each, so you will need an ISR to handle the 4 PRIs at your main site ...
you
>> might be best to simply look at CME and consider this.
>>
>> If you know your Cisco SE, tell them to get you a quote, this would give
>> you something to work from. There is often more to all of this than the
>> simple numbers in these emails ... management platforms, speech to text,
3rd
>> party support like IPCelerate, etc ...
>>
>> Good luck and let us know what you choose!
>>
>>
>>
>> On Thu, May 14, 2009 at 6:11 PM, Haroon
<itguy.pro<http://itguy.pro/>@gmail.com<http://gmail.com/>> wrote:
>>
>>> Ryan, your right. But if companies can use open source products to save
>>> some
>>> dough, why not? With 20 users, we have not had any major issues but
things
>>> can change drastically if you are talking 100, 200 or 1000+ users.
>>>
>>> On Thu, May 14, 2009 at 6:04 PM, Ryan West
<rwest_at_zyedge.com<mailto:rwest_at_zyedge.com>> wrote:
>>>
>>> > 7940s are only grey market and you're comparing an install base of 20
>>> > to that of 4 pri's which could handle almost 500 depending on bdbh and
>>> > blocking level. I would hope that an install base like that might
>>> > include some redundancy too. My original point is to expect to pay a
>>> > lot for a cucm install to support that many people. Even lower end
>>> > 7941's are gonna cost a lot if you to several hundred.
>>> >
>>> > Sent from handheld.
>>> >
>>> > On May 14, 2009, at 5:52 PM, "Haroon"
<itguy.pro<http://itguy.pro/>@gmail.com<http://gmail.com/>> wrote:
>>> >
>>> > > 20 but it will soon grow to about 50 users at one location and adding
>>> > > another 30 from remote offices...which will require more bandwidth.
>>> > >
>>> > > On Thu, May 14, 2009 at 5:48 PM, Ryan West
<rwest_at_zyedge.com<mailto:rwest_at_zyedge.com>> wrote:
>>> > >
>>> > >> How many users?
>>> > >>
>>> > >> Sent from handheld.
>>> > >>
>>> > >> On May 14, 2009, at 5:47 PM, "Haroon"
<itguy.pro<http://itguy.pro/>@gmail.com<http://gmail.com/>> wrote:
>>> > >>
>>> > >> $150k? Thats crazy.
>>> > >>
>>> > >> What is your budget? Do you want to go all cisco or are you open to
>>> > >> ideas?
>>> > >> We just implemented asterisk based solution with cisco phones
>>> > >> (7940s), and
>>> > >> couple of trunks to voip provider for PSTN and external calls...
>>> > >> extremely
>>> > >> cheap and now two companies are using it for their small admissions
>>> > >> departments , calling globally.
>>> > >>
>>> > >> We did invest in few 3750Gs and 2800 series routers, the VOIP runs
>>> > >> off
>>> > >> 2821s going through the existing T1.
>>> > >>
>>> > >> Before going with this solution, we check out cisco and avaya based
>>> > >> solutions, it wasn't worth it and we were not ready to spend 20k or
>>> > >> 40k on
>>> > >> just VOIP solution.
>>> > >>
>>> > >> Haroon
>>> > >>
>>> > >> On Thu, May 14, 2009 at 5:37 PM, Ryan West <
<rwest_at_zyedge.com<mailto:rwest_at_zyedge.com>>
>>> > >> rwest_at_zyedge.com<mailto:rwest_at_zyedge.com>> wrote:
>>> > >>
>>> > >>> 4 pris with uc, after phones, routers, dlus, cards, switches. I
>>> > >>> think
>>> > >>> you would be lucky to be under 150k. But you'll probably need to
>>> > >>> provide more information, a lot more.
>>> > >>>
>>> > >>> Sent from handheld.
>>> > >>>
>>> > >>> On May 14, 2009, at 5:28 PM, "S Malik" <
<ccie.09_at_gmail.com<mailto:ccie.09_at_gmail.com>>
>>> > >>> ccie.09_at_gmail.com<mailto:ccie.09_at_gmail.com>> wrote:
>>> > >>>
>>> > >>>> Can any one tell me what items will I need to implement a VOIP
>>> > >>>> solution in
>>> > >>>> an office for four PRIs.
>>> > >>>>
>>> > >>>> I like to know items like " CUCM or CUCC" etc.
>>> > >>>>
>>> > >>>> Any one has any idea on approximate cost on it please?
>>> > >>>>
>>> > >>>>
>>> > >>>> Blogs and organic groups at
<http://www.ccie.net<http://www.ccie.net/>>http://
>>> > >>>> www.ccie.net<http://www.ccie.net/>
>>> > >>>>
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>>
>>
>> --
>> Andrew Lee Lissitz
>> all.from.nj_at_gmail.com<mailto:all.from.nj_at_gmail.com>
>
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Received on Fri May 15 2009 - 10:23:43 ART