Re: UCM 6.1 Conference calls and placing on hold disconnecting

Nick:
Thanks for the input. I just encountered an issue today with a SIP GW having
transfer problems.
I have upgraded other GW's to 20T2 with good results updating the DSP's as
well as fixing various "undocumented features".

Larry Hadrava
CCIE #12203 CCNP CCNA
Sr. Support Engineer  IPexpert, Inc.
URL: http://www.IPexpert.com

On Thu, May 7, 2009 at 8:03 PM, Nick Matthews <matthn_at_gmail.com> wrote:

> If you're using SIP on the gateway, I would go to 20T or later. A ton
> of assorted SIP updates between 15T and 20T.
>
> If you like 20T2, you'll probably like 20T3 even more, and it was just
> released.
>
> But who's to say there's not something else broken in 20T3 though.
>
> 'show voice dsp detail' will give you a little warning if your DSPs
> are running an incompatible version, and you would want to check your
> flash for "guido.dsp", "hdv2.dsp", or "dsp_c5510_flex.rbf".
>
>
> -nick
>
> On Wed, May 6, 2009 at 5:43 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:
> > Upgrade to 124-20.T2 it seems to be more stable.
> >
> >
> >
> > thanks,
> >
> > Brad Ellis
> >
> > CCIE#5796 (R&S / Security)
> >
> > CCSI# 30482
> >
> > CEO / President
> >
> > CCBOOTCAMP - Cisco Learning Partner (CLP)
> >
> > Email: brad_at_ccbootcamp.com
> >
> > Toll Free: 877-654-2243
> >
> > International: +1-702-968-5100
> >
> > Skype: skype:ccbootcamp?call
> >
> > FAX: +1-702-446-8012
> >
> > YES! We take Cisco Learning Credits!
> >
> > Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >
> > ________________________________
> >
> > From: Larry Hadrava [mailto:lhadrava_at_ipexpert.com]
> > Sent: Wednesday, May 06, 2009 2:36 PM
> > To: Tomslin Samme-Nlar
> > Cc: Brad Ellis; D.H. Williams; Pamela Pinero; ccielab_at_groupstudy.com;
> > Luke Foster; Scott Del Valle; David Clark
> > Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
> > calls
> >
> >
> >
> > What is the version of your DSP firmware? Check that for bugs as well as
> > the IOS.
> >
> >
> > Larry Hadrava
> > CCIE #12203 CCNP CCNA
> > Sr. Support Engineer - IPexpert, Inc.
> > URL: http://www.IPexpert.com <http://www.ipexpert.com/>
> >
> >
> >
> > On Mon, Apr 27, 2009 at 3:32 AM, Tomslin Samme-Nlar
> > <tsammenlar_at_sevenseastech.com> wrote:
> >
> > Hi,
> > I'm having exactly the same issue. CUCM 6.1 with IOS version 12.4-15(T7)
> > What do you think?
> >
> >
> > Brad Ellis wrote:
> >> My mistake, we are running 12.4-20(T2) on our gateways and 12.4-20(T1)
> >> on our conference bridge.
> >>
> >>
> >>
> >> On our conference bridge we are running:
> >> c2800nm-ipvoicek9-mz.124-20.T1.bin
> >>
> >>
> >>
> >> On our gateways: c3845-spservicesk9-mz.124-20.T2.bin"
> >>
> >>
> >>
> >> Glad I sent this email! Guess I'm going to schedule an outage tonight
> >> and bump them up to 12.4-20(T2)! :-)
> >>
> >>
> >>
> >> We'll see if that resolves the issue. I could have swarn I changed it
> > to
> >> T2. Must have been smoking too much crack that evening.
> >>
> >>
> >>
> >> thanks,
> >>
> >> Brad Ellis
> >>
> >> CCIE#5796 (R&S / Security)
> >>
> >> CCSI# 30482
> >>
> >> CEO / President
> >>
> >> CCBOOTCAMP - Cisco Learning Partner (CLP)
> >>
> >> Email: brad_at_ccbootcamp.com
> >>
> >> Toll Free: 877-654-2243
> >>
> >> International: +1-702-968-5100
> >>
> >> Skype: skype:ccbootcamp?call
> >>
> >> FAX: +1-702-446-8012
> >>
> >> YES! We take Cisco Learning Credits!
> >>
> >> Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >> <http://www.ccbootcamp.com/>
> >>
> >>
> >>
> >> ________________________________
> >>
> >> From: D.H. Williams [mailto:draythw_at_gmail.com]
> >> Sent: Friday, April 24, 2009 2:56 PM
> >> To: Brad Ellis
> >> Cc: Pamela Pinero; ccielab_at_groupstudy.com
> >> Subject: Re: UCM 6.1 Conference calls and placing on hold
> > disconnecting
> >> calls
> >>
> >>
> >>
> >> We went from
> >>
> >> flash:c3825-ipvoice_ivs-mz.124-15.T3.bin
> >>
> >> to
> >>
> >> flash:c3825-ipvoice_ivs-mz.124-22.T.bin
> >>
> >> at our Data Center (where our inbound PSTN and outbound SIP terminate)
> >>
> >> And to be honest, our sites with the conference issues are running the
> >> 15.T3, so we might be doing an IOS upgrade here soon to see if that
> >> might resolve the conferencing getting stuck.
> >>
> >>
> >>
> >>
> >>
> >> On Fri, Apr 24, 2009 at 4:52 PM, Brad Ellis <brad_at_ccbootcamp.com>
> > wrote:
> >>
> >> Which IOS are you running? We had a LOT of issues with UC 6.1 that
> > were
> >> finally resolved with an ES on UC 6.1 and 12.22T2. I've been deathly
> >> scared of moving up to 7.0.
> >>
> >>
> >>
> >> thanks,
> >>
> >> Brad Ellis
> >>
> >> CCIE#5796 (R&S / Security)
> >>
> >> CCSI# 30482
> >>
> >> CEO / President
> >>
> >> CCBOOTCAMP - Cisco Learning Partner (CLP)
> >>
> >> Email: brad_at_ccbootcamp.com
> >>
> >> Toll Free: 877-654-2243
> >>
> >> International: +1-702-968-5100
> >>
> >> Skype: skype:ccbootcamp?call
> >>
> >> FAX: +1-702-446-8012
> >>
> >> YES! We take Cisco Learning Credits!
> >>
> >> Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >> <http://www.ccbootcamp.com/>
> >>
> >> ________________________________
> >>
> >> From: D.H. Williams [mailto:draythw_at_gmail.com]
> >> Sent: Friday, April 24, 2009 2:46 PM
> >>
> >>
> >> To: Brad Ellis
> >> Cc: Pamela Pinero; ccielab_at_groupstudy.com
> >> Subject: Re: UCM 6.1 Conference calls and placing on hold
> > disconnecting
> >> calls
> >>
> >>
> >>
> >> I'm in the same boat, as I just get one of our guys to go do a shut,
> > no
> >> shut on whatever site is complaining dsp profile for conferencing.
> >>
> >> A little OT, but 7.0.1 also broke our SIP trunks we use for outbound
> >> calling to where we were only getting call setup and no media. IOS
> >> upgrade fixed this problem. debug ccsip commands didn't show anything
> >> out of the ordinary.
> >>
> >> I have a feeling complaints like these are why there is a 1+ GB
> > "update"
> >> on CCO that I really need to get around to loading. The conferencing
> >> just reared its head this week. I haven't been able to deduce a
> > pattern
> >> yet.
> >>
> >> On Fri, Apr 24, 2009 at 4:36 PM, Brad Ellis <brad_at_ccbootcamp.com>
> > wrote:
> >>
> >> Lovely. I've had this happen with a customer for a while. They have
> > way
> >> too many phones to try and grab traces (it takes 2-3 months for this
> > bug
> >> to show) so we haven't determined the root cause. What have you seen
> > as
> >> the cause? Still unknown?
> >>
> >>
> >>
> >> thanks,
> >>
> >> Brad Ellis
> >>
> >> CCIE#5796 (R&S / Security)
> >>
> >> CCSI# 30482
> >>
> >> CEO / President
> >>
> >> CCBOOTCAMP - Cisco Learning Partner (CLP)
> >>
> >> Email: brad_at_ccbootcamp.com
> >>
> >> Toll Free: 877-654-2243
> >>
> >> International: +1-702-968-5100
> >>
> >> Skype: skype:ccbootcamp?call
> >>
> >> FAX: +1-702-446-8012
> >>
> >> YES! We take Cisco Learning Credits!
> >>
> >> Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >> <http://www.ccbootcamp.com/>
> >>
> >>
> >>
> >> ________________________________
> >>
> >> From: D.H. Williams [mailto:draythw_at_gmail.com]
> >> Sent: Friday, April 24, 2009 2:24 PM
> >> To: Brad Ellis
> >> Cc: Pamela Pinero; ccielab_at_groupstudy.com
> >> Subject: Re: UCM 6.1 Conference calls and placing on hold
> > disconnecting
> >> calls
> >>
> >>
> >>
> >> FYI, but just ran across this in 7.0.1 as well.
> >>
> >> DH
> >> 16790
> >>
> >> On Fri, Apr 24, 2009 at 4:14 PM, Brad Ellis <brad_at_ccbootcamp.com>
> > wrote:
> >>
> >> Take a look at your conference bridge resources using RTMT. You could
> >> have some resources in a "stuck" state. I think this is a known bug in
> >> UC 6.1. If you don't want to do any troubleshooting and you just want
> > to
> >> try to fix it, restart your conference bridge and see if that does the
> >> trick.
> >>
> >> thanks,
> >> Brad Ellis
> >> CCIE#5796 (R&S / Security)
> >> CCSI# 30482
> >> CEO / President
> >> CCBOOTCAMP - Cisco Learning Partner (CLP)
> >> Email: brad_at_ccbootcamp.com
> >> Toll Free: 877-654-2243
> >> International: +1-702-968-5100
> >> Skype: skype:ccbootcamp?call
> >> FAX: +1-702-446-8012
> >> YES! We take Cisco Learning Credits!
> >> Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >>
> >>
> >> -----Original Message-----
> >> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf
> > Of
> >> Pamela Pinero
> >> Sent: Friday, April 24, 2009 2:07 PM
> >> To: ccielab_at_groupstudy.com
> >> Subject: UCM 6.1 Conference calls and placing on hold disconnecting
> >> calls
> >>
> >> When I try to put someone on hold or do a conference call, the call
> >> drops.
> >> It was working fine for the past two weeks without any issues. Help.
> >>
> >>
> >> Blogs and organic groups at http://www.ccie.net <http://www.ccie.net/>
> >
> >>
> >>
> > _______________________________________________________________________
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> >>
> >>
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> >
> >>
> >>
> > _______________________________________________________________________
> >> Subscription information may be found at:
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> >>
> >>
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> >
> >>
> >>
> > _______________________________________________________________________
> >> Subscription information may be found at:
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> >
> >
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> >
> > _______________________________________________________________________
> > Subscription information may be found at:
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> >
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> >
> > _______________________________________________________________________
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Received on Thu May 07 2009 - 20:12:47 ART