Re: UCM 6.1 Conference calls and placing on hold disconnecting

What is the version of your DSP firmware? Check that for bugs as well as the
IOS.

Larry Hadrava
CCIE #12203 CCNP CCNA
Sr. Support Engineer  IPexpert, Inc.
URL: http://www.IPexpert.com

On Mon, Apr 27, 2009 at 3:32 AM, Tomslin Samme-Nlar <
tsammenlar_at_sevenseastech.com> wrote:

> Hi,
> I'm having exactly the same issue. CUCM 6.1 with IOS version 12.4-15(T7)
> What do you think?
>
> Brad Ellis wrote:
> > My mistake, we are running 12.4-20(T2) on our gateways and 12.4-20(T1)
> > on our conference bridge.
> >
> >
> >
> > On our conference bridge we are running:
> > c2800nm-ipvoicek9-mz.124-20.T1.bin
> >
> >
> >
> > On our gateways: c3845-spservicesk9-mz.124-20.T2.bin"
> >
> >
> >
> > Glad I sent this email! Guess I'm going to schedule an outage tonight
> > and bump them up to 12.4-20(T2)! :-)
> >
> >
> >
> > We'll see if that resolves the issue. I could have swarn I changed it to
> > T2. Must have been smoking too much crack that evening.
> >
> >
> >
> > thanks,
> >
> > Brad Ellis
> >
> > CCIE#5796 (R&S / Security)
> >
> > CCSI# 30482
> >
> > CEO / President
> >
> > CCBOOTCAMP - Cisco Learning Partner (CLP)
> >
> > Email: brad_at_ccbootcamp.com
> >
> > Toll Free: 877-654-2243
> >
> > International: +1-702-968-5100
> >
> > Skype: skype:ccbootcamp?call
> >
> > FAX: +1-702-446-8012
> >
> > YES! We take Cisco Learning Credits!
> >
> > Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >
> >
> >
> > ________________________________
> >
> > From: D.H. Williams [mailto:draythw_at_gmail.com]
> > Sent: Friday, April 24, 2009 2:56 PM
> > To: Brad Ellis
> > Cc: Pamela Pinero; ccielab_at_groupstudy.com
> > Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
> > calls
> >
> >
> >
> > We went from
> >
> > flash:c3825-ipvoice_ivs-mz.124-15.T3.bin
> >
> > to
> >
> > flash:c3825-ipvoice_ivs-mz.124-22.T.bin
> >
> > at our Data Center (where our inbound PSTN and outbound SIP terminate)
> >
> > And to be honest, our sites with the conference issues are running the
> > 15.T3, so we might be doing an IOS upgrade here soon to see if that
> > might resolve the conferencing getting stuck.
> >
> >
> >
> >
> >
> > On Fri, Apr 24, 2009 at 4:52 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:
> >
> > Which IOS are you running? We had a LOT of issues with UC 6.1 that were
> > finally resolved with an ES on UC 6.1 and 12.22T2. I've been deathly
> > scared of moving up to 7.0.
> >
> >
> >
> > thanks,
> >
> > Brad Ellis
> >
> > CCIE#5796 (R&S / Security)
> >
> > CCSI# 30482
> >
> > CEO / President
> >
> > CCBOOTCAMP - Cisco Learning Partner (CLP)
> >
> > Email: brad_at_ccbootcamp.com
> >
> > Toll Free: 877-654-2243
> >
> > International: +1-702-968-5100
> >
> > Skype: skype:ccbootcamp?call
> >
> > FAX: +1-702-446-8012
> >
> > YES! We take Cisco Learning Credits!
> >
> > Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >
> > ________________________________
> >
> > From: D.H. Williams [mailto:draythw_at_gmail.com]
> > Sent: Friday, April 24, 2009 2:46 PM
> >
> >
> > To: Brad Ellis
> > Cc: Pamela Pinero; ccielab_at_groupstudy.com
> > Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
> > calls
> >
> >
> >
> > I'm in the same boat, as I just get one of our guys to go do a shut, no
> > shut on whatever site is complaining dsp profile for conferencing.
> >
> > A little OT, but 7.0.1 also broke our SIP trunks we use for outbound
> > calling to where we were only getting call setup and no media. IOS
> > upgrade fixed this problem. debug ccsip commands didn't show anything
> > out of the ordinary.
> >
> > I have a feeling complaints like these are why there is a 1+ GB "update"
> > on CCO that I really need to get around to loading. The conferencing
> > just reared its head this week. I haven't been able to deduce a pattern
> > yet.
> >
> > On Fri, Apr 24, 2009 at 4:36 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:
> >
> > Lovely. I've had this happen with a customer for a while. They have way
> > too many phones to try and grab traces (it takes 2-3 months for this bug
> > to show) so we haven't determined the root cause. What have you seen as
> > the cause? Still unknown?
> >
> >
> >
> > thanks,
> >
> > Brad Ellis
> >
> > CCIE#5796 (R&S / Security)
> >
> > CCSI# 30482
> >
> > CEO / President
> >
> > CCBOOTCAMP - Cisco Learning Partner (CLP)
> >
> > Email: brad_at_ccbootcamp.com
> >
> > Toll Free: 877-654-2243
> >
> > International: +1-702-968-5100
> >
> > Skype: skype:ccbootcamp?call
> >
> > FAX: +1-702-446-8012
> >
> > YES! We take Cisco Learning Credits!
> >
> > Training And Remote Racks: http://www.ccbootcamp.com
> > <http://www.ccbootcamp.com/>
> >
> >
> >
> > ________________________________
> >
> > From: D.H. Williams [mailto:draythw_at_gmail.com]
> > Sent: Friday, April 24, 2009 2:24 PM
> > To: Brad Ellis
> > Cc: Pamela Pinero; ccielab_at_groupstudy.com
> > Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
> > calls
> >
> >
> >
> > FYI, but just ran across this in 7.0.1 as well.
> >
> > DH
> > 16790
> >
> > On Fri, Apr 24, 2009 at 4:14 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:
> >
> > Take a look at your conference bridge resources using RTMT. You could
> > have some resources in a "stuck" state. I think this is a known bug in
> > UC 6.1. If you don't want to do any troubleshooting and you just want to
> > try to fix it, restart your conference bridge and see if that does the
> > trick.
> >
> > thanks,
> > Brad Ellis
> > CCIE#5796 (R&S / Security)
> > CCSI# 30482
> > CEO / President
> > CCBOOTCAMP - Cisco Learning Partner (CLP)
> > Email: brad_at_ccbootcamp.com
> > Toll Free: 877-654-2243
> > International: +1-702-968-5100
> > Skype: skype:ccbootcamp?call
> > FAX: +1-702-446-8012
> > YES! We take Cisco Learning Credits!
> > Training And Remote Racks: http://www.ccbootcamp.com
> >
> >
> > -----Original Message-----
> > From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> > Pamela Pinero
> > Sent: Friday, April 24, 2009 2:07 PM
> > To: ccielab_at_groupstudy.com
> > Subject: UCM 6.1 Conference calls and placing on hold disconnecting
> > calls
> >
> > When I try to put someone on hold or do a conference call, the call
> > drops.
> > It was working fine for the past two weeks without any issues. Help.
> >
> >
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Received on Wed May 06 2009 - 17:36:01 ART