Re: UCM 6.1 Conference calls and placing on hold disconnecting

If you're using SIP on the gateway, I would go to 20T or later. A ton
of assorted SIP updates between 15T and 20T.

If you like 20T2, you'll probably like 20T3 even more, and it was just released.

But who's to say there's not something else broken in 20T3 though.

'show voice dsp detail' will give you a little warning if your DSPs
are running an incompatible version, and you would want to check your
flash for "guido.dsp", "hdv2.dsp", or "dsp_c5510_flex.rbf".

-nick

On Wed, May 6, 2009 at 5:43 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:
> Upgrade to 124-20.T2 it seems to be more stable.
>
>
>
> thanks,
>
> Brad Ellis
>
> CCIE#5796 (R&S / Security)
>
> CCSI# 30482
>
> CEO / President
>
> CCBOOTCAMP - Cisco Learning Partner (CLP)
>
> Email: brad_at_ccbootcamp.com
>
> Toll Free: 877-654-2243
>
> International: +1-702-968-5100
>
> Skype: skype:ccbootcamp?call
>
> FAX: +1-702-446-8012
>
> YES! We take Cisco Learning Credits!
>
> Training And Remote Racks: http://www.ccbootcamp.com
> <http://www.ccbootcamp.com/>
>
> ________________________________
>
> From: Larry Hadrava [mailto:lhadrava_at_ipexpert.com]
> Sent: Wednesday, May 06, 2009 2:36 PM
> To: Tomslin Samme-Nlar
> Cc: Brad Ellis; D.H. Williams; Pamela Pinero; ccielab_at_groupstudy.com;
> Luke Foster; Scott Del Valle; David Clark
> Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
> calls
>
>
>
> What is the version of your DSP firmware? Check that for bugs as well as
> the IOS.
>
>
> Larry Hadrava
> CCIE #12203 CCNP CCNA
> Sr. Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com
>
>
>
> On Mon, Apr 27, 2009 at 3:32 AM, Tomslin Samme-Nlar
> <tsammenlar_at_sevenseastech.com> wrote:
>
> Hi,
> I'm having exactly the same issue. CUCM 6.1 with IOS version 12.4-15(T7)
> What do you think?
>
>
> Brad Ellis wrote:
>> My mistake, we are running 12.4-20(T2) on our gateways and 12.4-20(T1)
>> on our conference bridge.
>>
>>
>>
>> On our conference bridge we are running:
>> c2800nm-ipvoicek9-mz.124-20.T1.bin
>>
>>
>>
>> On our gateways: c3845-spservicesk9-mz.124-20.T2.bin"
>>
>>
>>
>> Glad I sent this email! Guess I'm going to schedule an outage tonight
>> and bump them up to 12.4-20(T2)! :-)
>>
>>
>>
>> We'll see if that resolves the issue. I could have swarn I changed it
> to
>> T2. Must have been smoking too much crack that evening.
>>
>>
>>
>> thanks,
>>
>> Brad Ellis
>>
>> CCIE#5796 (R&S / Security)
>>
>> CCSI# 30482
>>
>> CEO / President
>>
>> CCBOOTCAMP - Cisco Learning Partner (CLP)
>>
>> Email: brad_at_ccbootcamp.com
>>
>> Toll Free: 877-654-2243
>>
>> International: +1-702-968-5100
>>
>> Skype: skype:ccbootcamp?call
>>
>> FAX: +1-702-446-8012
>>
>> YES! We take Cisco Learning Credits!
>>
>> Training And Remote Racks: http://www.ccbootcamp.com
> <http://www.ccbootcamp.com/>
>> <http://www.ccbootcamp.com/>
>>
>>
>>
>> ________________________________
>>
>> From: D.H. Williams [mailto:draythw_at_gmail.com]
>> Sent: Friday, April 24, 2009 2:56 PM
>> To: Brad Ellis
>> Cc: Pamela Pinero; ccielab_at_groupstudy.com
>> Subject: Re: UCM 6.1 Conference calls and placing on hold
> disconnecting
>> calls
>>
>>
>>
>> We went from
>>
>> flash:c3825-ipvoice_ivs-mz.124-15.T3.bin
>>
>> to
>>
>> flash:c3825-ipvoice_ivs-mz.124-22.T.bin
>>
>> at our Data Center (where our inbound PSTN and outbound SIP terminate)
>>
>> And to be honest, our sites with the conference issues are running the
>> 15.T3, so we might be doing an IOS upgrade here soon to see if that
>> might resolve the conferencing getting stuck.
>>
>>
>>
>>
>>
>> On Fri, Apr 24, 2009 at 4:52 PM, Brad Ellis <brad_at_ccbootcamp.com>
> wrote:
>>
>> Which IOS are you running? We had a LOT of issues with UC 6.1 that
> were
>> finally resolved with an ES on UC 6.1 and 12.22T2. I've been deathly
>> scared of moving up to 7.0.
>>
>>
>>
>> thanks,
>>
>> Brad Ellis
>>
>> CCIE#5796 (R&S / Security)
>>
>> CCSI# 30482
>>
>> CEO / President
>>
>> CCBOOTCAMP - Cisco Learning Partner (CLP)
>>
>> Email: brad_at_ccbootcamp.com
>>
>> Toll Free: 877-654-2243
>>
>> International: +1-702-968-5100
>>
>> Skype: skype:ccbootcamp?call
>>
>> FAX: +1-702-446-8012
>>
>> YES! We take Cisco Learning Credits!
>>
>> Training And Remote Racks: http://www.ccbootcamp.com
> <http://www.ccbootcamp.com/>
>> <http://www.ccbootcamp.com/>
>>
>> ________________________________
>>
>> From: D.H. Williams [mailto:draythw_at_gmail.com]
>> Sent: Friday, April 24, 2009 2:46 PM
>>
>>
>> To: Brad Ellis
>> Cc: Pamela Pinero; ccielab_at_groupstudy.com
>> Subject: Re: UCM 6.1 Conference calls and placing on hold
> disconnecting
>> calls
>>
>>
>>
>> I'm in the same boat, as I just get one of our guys to go do a shut,
> no
>> shut on whatever site is complaining dsp profile for conferencing.
>>
>> A little OT, but 7.0.1 also broke our SIP trunks we use for outbound
>> calling to where we were only getting call setup and no media. IOS
>> upgrade fixed this problem. debug ccsip commands didn't show anything
>> out of the ordinary.
>>
>> I have a feeling complaints like these are why there is a 1+ GB
> "update"
>> on CCO that I really need to get around to loading. The conferencing
>> just reared its head this week. I haven't been able to deduce a
> pattern
>> yet.
>>
>> On Fri, Apr 24, 2009 at 4:36 PM, Brad Ellis <brad_at_ccbootcamp.com>
> wrote:
>>
>> Lovely. I've had this happen with a customer for a while. They have
> way
>> too many phones to try and grab traces (it takes 2-3 months for this
> bug
>> to show) so we haven't determined the root cause. What have you seen
> as
>> the cause? Still unknown?
>>
>>
>>
>> thanks,
>>
>> Brad Ellis
>>
>> CCIE#5796 (R&S / Security)
>>
>> CCSI# 30482
>>
>> CEO / President
>>
>> CCBOOTCAMP - Cisco Learning Partner (CLP)
>>
>> Email: brad_at_ccbootcamp.com
>>
>> Toll Free: 877-654-2243
>>
>> International: +1-702-968-5100
>>
>> Skype: skype:ccbootcamp?call
>>
>> FAX: +1-702-446-8012
>>
>> YES! We take Cisco Learning Credits!
>>
>> Training And Remote Racks: http://www.ccbootcamp.com
> <http://www.ccbootcamp.com/>
>> <http://www.ccbootcamp.com/>
>>
>>
>>
>> ________________________________
>>
>> From: D.H. Williams [mailto:draythw_at_gmail.com]
>> Sent: Friday, April 24, 2009 2:24 PM
>> To: Brad Ellis
>> Cc: Pamela Pinero; ccielab_at_groupstudy.com
>> Subject: Re: UCM 6.1 Conference calls and placing on hold
> disconnecting
>> calls
>>
>>
>>
>> FYI, but just ran across this in 7.0.1 as well.
>>
>> DH
>> 16790
>>
>> On Fri, Apr 24, 2009 at 4:14 PM, Brad Ellis <brad_at_ccbootcamp.com>
> wrote:
>>
>> Take a look at your conference bridge resources using RTMT. You could
>> have some resources in a "stuck" state. I think this is a known bug in
>> UC 6.1. If you don't want to do any troubleshooting and you just want
> to
>> try to fix it, restart your conference bridge and see if that does the
>> trick.
>>
>> thanks,
>> Brad Ellis
>> CCIE#5796 (R&S / Security)
>> CCSI# 30482
>> CEO / President
>> CCBOOTCAMP - Cisco Learning Partner (CLP)
>> Email: brad_at_ccbootcamp.com
>> Toll Free: 877-654-2243
>> International: +1-702-968-5100
>> Skype: skype:ccbootcamp?call
>> FAX: +1-702-446-8012
>> YES! We take Cisco Learning Credits!
>> Training And Remote Racks: http://www.ccbootcamp.com
> <http://www.ccbootcamp.com/>
>>
>>
>> -----Original Message-----
>> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf
> Of
>> Pamela Pinero
>> Sent: Friday, April 24, 2009 2:07 PM
>> To: ccielab_at_groupstudy.com
>> Subject: UCM 6.1 Conference calls and placing on hold disconnecting
>> calls
>>
>> When I try to put someone on hold or do a conference call, the call
>> drops.
>> It was working fine for the past two weeks without any issues. Help.
>>
>>
>> Blogs and organic groups at http://www.ccie.net <http://www.ccie.net/>
>
>>
>>
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Received on Thu May 07 2009 - 20:03:33 ART