RE: UCM 6.1 Conference calls and placing on hold disconnecting

Pam - what version of IOS are you running on your conference bridge?

thanks,
Brad Ellis
CCIE#5796 (R&S / Security)
CCSI# 30482
CEO / President
CCBOOTCAMP - Cisco Learning Partner (CLP)
Email: brad_at_ccbootcamp.com
Toll Free: 877-654-2243
International: +1-702-968-5100
Skype: skype:ccbootcamp?call
FAX: +1-702-446-8012
YES! We take Cisco Learning Credits!
Training And Remote Racks: http://www.ccbootcamp.com

-----Original Message-----
From: Pamela Pinero [mailto:pampinero_at_gmail.com]
Sent: Friday, April 24, 2009 2:38 PM
To: Brad Ellis; ccielab_at_groupstudy.com
Subject: RE: UCM 6.1 Conference calls and placing on hold disconnecting
calls

So yes, that did fix the problem, thank you. But what caused the hold on
the
resources?

-----Original Message-----
From: Brad Ellis [mailto:brad_at_ccbootcamp.com]
Sent: Friday, April 24, 2009 2:15 PM
To: Pamela Pinero; ccielab_at_groupstudy.com
Subject: RE: UCM 6.1 Conference calls and placing on hold disconnecting
calls

Take a look at your conference bridge resources using RTMT. You could
have some resources in a "stuck" state. I think this is a known bug in
UC 6.1. If you don't want to do any troubleshooting and you just want to
try to fix it, restart your conference bridge and see if that does the
trick.

thanks,
Brad Ellis
CCIE#5796 (R&S / Security)
CCSI# 30482
CEO / President
CCBOOTCAMP - Cisco Learning Partner (CLP)
Email: brad_at_ccbootcamp.com
Toll Free: 877-654-2243
International: +1-702-968-5100
Skype: skype:ccbootcamp?call
FAX: +1-702-446-8012
YES! We take Cisco Learning Credits!
Training And Remote Racks: http://www.ccbootcamp.com

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
Pamela Pinero
Sent: Friday, April 24, 2009 2:07 PM
To: ccielab_at_groupstudy.com
Subject: UCM 6.1 Conference calls and placing on hold disconnecting
calls

When I try to put someone on hold or do a conference call, the call
drops.
It was working fine for the past two weeks without any issues. Help.

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Received on Fri Apr 24 2009 - 15:18:42 ART