Re: UCM 6.1 Conference calls and placing on hold disconnecting

Sounds ugly. Thanks for the input.

Larry Hadrava
CCIE #12203 CCNP CCNA
Sr. Support Engineer  IPexpert, Inc.
URL: http://www.IPexpert.com

On Fri, Apr 24, 2009 at 5:48 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:

> Yup, thats exactly whats going on in our situation. I dont have much
> to go on other than an open SR weve had for quite some time with TAC. If
> you run into that situation, just email me when you do (off-list) and Ill
> let you know if TACs (or us) have figured anything else out.
>
>
>
> thanks,
>
> Brad Ellis
>
> CCIE#5796 (R&S / Security)
>
> CCSI# 30482
>
> CEO / President
>
> CCBOOTCAMP - Cisco Learning Partner (CLP)
>
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>
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>
> ------------------------------
>
> *From:* Larry Hadrava
> *Sent:* Friday, April 24, 2009 2:45 PM
> *To:* Pamela Pinero
> *Cc:* Brad Ellis; ccielab_at_groupstudy.com
> *Subject:* Re: UCM 6.1 Conference calls and placing on hold disconnecting
> calls
>
>
>
> Brad:
>
> Interesting. Do you have the bug info? I'd be interested to see this as I
> support a lot of clients on these platforms.
>
> From the sounds of it, the problem does not come on all at once< it takes a
> while to show it's ugly head in an otherwise "stable" enviroment?
>
>
>
> Thanks
> Larry Hadrava
> CCIE #12203 CCNP CCNA
>
> On Fri, Apr 24, 2009 at 5:38 PM, Pamela Pinero <pampinero_at_gmail.com>
> wrote:
>
> So yes, that did fix the problem, thank you. But what caused the hold on
> the
> resources?
>
>
> -----Original Message-----
> From: Brad Ellis [mailto:brad_at_ccbootcamp.com]
> Sent: Friday, April 24, 2009 2:15 PM
> To: Pamela Pinero; ccielab_at_groupstudy.com
> Subject: RE: UCM 6.1 Conference calls and placing on hold disconnecting
> calls
>
> Take a look at your conference bridge resources using RTMT. You could
> have some resources in a "stuck" state. I think this is a known bug in
> UC 6.1. If you don't want to do any troubleshooting and you just want to
> try to fix it, restart your conference bridge and see if that does the
> trick.
>
> thanks,
> Brad Ellis
> CCIE#5796 (R&S / Security)
> CCSI# 30482
> CEO / President
> CCBOOTCAMP - Cisco Learning Partner (CLP)
> Email: brad_at_ccbootcamp.com
> Toll Free: 877-654-2243
> International: +1-702-968-5100
> Skype: skype:ccbootcamp?call
> FAX: +1-702-446-8012
> YES! We take Cisco Learning Credits!
> Training And Remote Racks: http://www.ccbootcamp.com
>
> -----Original Message-----
> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> Pamela Pinero
> Sent: Friday, April 24, 2009 2:07 PM
> To: ccielab_at_groupstudy.com
> Subject: UCM 6.1 Conference calls and placing on hold disconnecting
> calls
>
> When I try to put someone on hold or do a conference call, the call
> drops.
> It was working fine for the past two weeks without any issues. Help.
>
>
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Received on Fri Apr 24 2009 - 18:14:18 ART