From: Atlanta CCIE (atlantaccie@gmail.com)
Date: Fri Jan 09 2009 - 19:36:53 ARST
Anthony I respect your knowledge and everything you do for CCIE Candidates
but saying that you don't want his business is not a good example. As a
customer he did his part and paid for the product. As a vendor IE did not
provide him with the material. Either way I don't know the whole story but I
have heard it over and over again that IE is lagging on their voice material
:)
On Fri, Jan 9, 2009 at 3:20 PM, Anthony Sequeira <
asequeira@internetworkexpert.com> wrote:
> I am speaking for me personally. Let me make that clear. I am not speaking
> on behalf of anyone at Internetwork Expert right now.
>
> I want you to call our Customer Service and get a refund and take your
> business elsewhere. I personally do not want you as a customer of our
> company.
>
> Anthony J. Sequeira, CCIE #15626, CCSI #23251
> Senior CCIE Instructor
>
> asequeira@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987
> Outside US: 775-826-4344
>
> On Jan 9, 2009, at 2:49 PM, ccie voice wrote:
>
> Since you are speaking as a spokesperson for Internetwork Expert, are all
>> paying customers to assume the following status?
>>
>> CCIE Voice Workbook Volume 2:
>> Availability - Not available
>> Status - Internetwork Expert refuses to give a status and/or completion
>> date
>> Resolution - get a refund
>>
>> CCIE Voice Class on Demand:
>> Availability - Not available
>> Status - Internetwork Expert refuses to give a status and/or completion
>> date
>> Resolution - get a refund
>>
>> On Thu, Jan 8, 2009 at 11:08 PM, Anthony Sequeira <
>> asequeira@internetworkexpert.com> wrote:
>>
>> Please contact our Customer Service or Sales department with your
>>> information and I am sure they will provide you with a full refund. So
>>> sorry
>>> about the delays. I am sure they are a result of our desire to create
>>> some
>>> of the best materials available. We always strive to do that.
>>>
>>> Anthony J. Sequeira, CCIE #15626, CCSI #23251
>>> Senior CCIE Instructor
>>>
>>> asequeira@internetworkexpert.com
>>> Internetwork Expert, Inc.
>>> http://www.InternetworkExpert.com <http://www.internetworkexpert.com/>
>>> Toll Free: 877-224-8987
>>> Outside US: 775-826-4344
>>>
>>>
>>> On Jan 8, 2009, at 8:11 PM, ccie voice wrote:
>>>
>>> I am sending this on behalf many paying customers that are getting no
>>>
>>>> answers in your internal forum.
>>>>
>>>> We are only going to ask/beg for updates for a workbook (annouced over a
>>>> year ago) and Class on Demand (release date July still not available)
>>>> internally for so long.
>>>>
>>>> For the Voice Workbook Vol 2 product there is a video to view (posted in
>>>> Sept) that tells us that a lab is going to come out every week, has it
>>>> happened ? No! One lab has been released without an anwer key and
>>>> several
>>>> people have asked for updates since then and you have failed to respond.
>>>>
>>>> If you won't answer your own internal forum, maybe you will respond when
>>>> posts are made to every CCIE forum bashing your product.
>>>>
>>>> Complaints will continue until you give your customers an update to
>>>> these
>>>> products!
>>>>
>>>> -Paying Customers For Products Not Devilered
>>>>
>>>>
>>>> Blogs and organic groups at http://www.ccie.net
>>>>
>>>> _______________________________________________________________________
>>>> Subscription information may be found at:
>>>> http://www.groupstudy.com/list/CCIELab.html
>>>>
>>>
>>
>> Blogs and organic groups at http://www.ccie.net
>>
>> _______________________________________________________________________
>> Subscription information may be found at:
>> http://www.groupstudy.com/list/CCIELab.html
>>
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
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