Re: Cisco Service Requests opened by CCIEs

From: Muhammad Nasim (muhammad.nasim@gmail.com)
Date: Thu Nov 27 2008 - 14:53:23 ARST

just a little correction the service contract is a MUST to open a case .

2008/11/27 Felix Nkansah <felixnkansah@gmail.com>

> Hi Julio,
>
> Cases opened by CCIEs are usually assigned to CCIE-certified TAC engineers
> from the start, which results in getting quicker solutions in my
> experience.
>
> You would usually need an active support contract to open cases with TAC
> anyway.
>
> Felix
>
>
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-- 
Muhammad Nasim
Network Engineer
Saudi Arabia

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