Re: Cisco Service Requests opened by CCIEs

From: Felix Nkansah (felixnkansah@gmail.com)
Date: Thu Nov 27 2008 - 14:45:01 ARST

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Hi Julio,

Cases opened by CCIEs are usually assigned to CCIE-certified TAC engineers
from the start, which results in getting quicker solutions in my experience.

You would usually need an active support contract to open cases with TAC
anyway.

Felix

Blogs and organic groups at http://www.ccie.net

• Next message: Muhammad Nasim: "Re: Cisco Service Requests opened by CCIEs"
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• Maybe in reply to: Julio Carrasco: "Cisco Service Requests opened by CCIEs"
• Next in thread: Muhammad Nasim: "Re: Cisco Service Requests opened by CCIEs"
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