From: subodh.rawat@wipro.com
Date: Sun Sep 30 2007 - 16:40:54 ART
I am afraid if this is another strategy to get free stuff from Brians as
happened 10-15 days back.
Just kidding guys........
Brian,
I am also planning to get your/or someone else' rack for Mock lab
pratice after some time. But I am worried on your support as this is
second open complaint in as many as 15 days.
Regards
Subodh
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
Ben
Sent: Monday, October 01, 2007 12:44 AM
To: Brian Dennis
Cc: Cisco certification
Subject: Re: OT: IE Mock Lab
Brian
You do not have any active rack sessions at this time. Your next rack
session is at Oct 1, 2007 09:00 AM PDT, or Oct 1, 2007 04:00 PM GMT.
Please try again then.
This is the message I have been getting when I click on that link in the
email from support.
Ben
On 9/30/07, Brian Dennis <bdennis@internetworkexpert.com> wrote:
>
> Ben,
> You just need to use the Active Rack Support System as the normal
> support queue isn't monitored and phone isn't answered on the
> weekends. The information regarding the Active Rack System is in
every auto-reply email
> send to support@internetworkexpert.com. In fact it was even in the
email
> you forwarded to me directly ;-)
>
> HTH,
>
> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> *bdennis@internetworkexpert.com*** <bdennis@internetworkexpert.com>
>
> Internetwork Expert, Inc.
> *http://www.InternetworkExpert.com***
> <http://www.InternetworkExpert.com/>
> Toll Free: 877-224-8987
> Direct: 775-745-6404 (Outside the US and Canada)
>
> On Sep 30, 2007, at 10:06 AM, Ben wrote:
>
> Hi
>
> I'm sorry for posting this here but I've run out of options. I was due
> to start an IE mock lab 1hr ago. I still haven't got the mock lab
> material and access. I have tried emailing sales and support at IE. I
> even made an international call, but only got an answering machine.
> Does anyone have any suggestion how I can get them to respond before
> my allocated time ends? My R&S lab date is next week so I need all the
> help I can get.
>
> Thanks
>
> Ben
>
> ______________________________________________________________________
> _ Subscription information may be found at:
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