From: Ben (bmunyao@gmail.com)
Date: Sun Sep 30 2007 - 16:13:30 ART
Brian
You do not have any active rack sessions at this time. Your next rack
session is at Oct 1, 2007 09:00 AM PDT, or Oct 1, 2007 04:00 PM GMT. Please
try again then.
This is the message I have been getting when I click on that link in the
email from support.
Ben
On 9/30/07, Brian Dennis <bdennis@internetworkexpert.com> wrote:
>
> Ben,
> You just need to use the Active Rack Support System as the normal support
> queue isn't monitored and phone isn't answered on the weekends. The
> information regarding the Active Rack System is in every auto-reply email
> send to support@internetworkexpert.com. In fact it was even in the email
> you forwarded to me directly ;-)
>
> HTH,
>
> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> *bdennis@internetworkexpert.com*** <bdennis@internetworkexpert.com>
>
> Internetwork Expert, Inc.
> *http://www.InternetworkExpert.com*** <http://www.InternetworkExpert.com/>
> Toll Free: 877-224-8987
> Direct: 775-745-6404 (Outside the US and Canada)
>
> On Sep 30, 2007, at 10:06 AM, Ben wrote:
>
> Hi
>
> I'm sorry for posting this here but I've run out of options. I was due to
> start an IE mock lab 1hr ago. I still haven't got the mock lab material
> and
> access. I have tried emailing sales and support at IE. I even made an
> international call, but only got an answering machine. Does anyone have
> any
> suggestion how I can get them to respond before my allocated time ends? My
> R&S lab date is next week so I need all the help I can get.
>
> Thanks
>
> Ben
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
This archive was generated by hypermail 2.1.4 : Sat Oct 06 2007 - 12:01:17 ART