From: Keith Foster (keith.foster@gmail.com)
Date: Thu Mar 03 2005 - 16:12:04 GMT-3
It is true...we get cases from CCIEs....have been for a while now.
On Thu, 3 Mar 2005 20:20:00 +0200, Danshtr <danshtr@gmail.com> wrote:
> I wish it was true ... :)
>
>
> On Thu, 03 Mar 2005 10:13:15 -0500, Mark Lasarko <mlasarko@co.ba.md.us> wrote:
> > In case y'all were too busy studying to catch this:
> >
> > 02 MAR 2005: Cisco's Technical Assistance Center has changed the
> > routing process for service requests initiated by CCIEs. As of December
> > 20, 2004, requests from CCIEs at companies with valid support contracts
> > are being routed directly to the more experienced core support team.
> > This change is designed to ensure a better match between the technical
> > skills of Cisco support representatives and the company's most
> > highly-skilled customers.
> >
> > http://www.cisco.com/en/US/learning/le3/ccie/announcements/index.html#tacrouting
> >
> > Cheers,
> > ~M
> >
> > _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
>
> --
> Best regards,
> Dan
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
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