What's the policy on hardware failures?

From: Howard C. Berkowitz (hcb@gettcomm.com)
Date: Sun Oct 20 2002 - 21:39:01 GMT-3


Cisco certainly has said that there can be hardware failures in the
CCIE lab. I haven't ever seen anything that says what you are
supposed to do about it. If you can demonstrate a board has gone bad
that prevents you from doing some part of a scenario, is proving this
to the proctor sufficient to get the points?

I've been picturing the situation below, and wondering what happens next.

Candidate: I wish to make a complaint about this lab!
Proctor: Read the question.
C: Never mind that, my lad. I wish to complain about
    this serial 0 interface on R2, on the rack you took me too not
    half an hour ago from this very boutique.
P: Oh yes, the, uh, the Norwegian Blue 1X2, code name Parrot
    ...What's,uh...What's wrong with it?
C: I'll tell you what's wrong with it, my lad. 'E's dead,
    that's what's wrong with it!
P: No, no, 'e's uh,...he's resting.
C: Look, matey, I know a dead interface when I see one, and
    I'm looking at one right now.
P: No no he's not dead, he's, he's restin'! Remarkable interface card,
    the Norwegian Blue 1X2, idn'it, ay? Beautiful !
C: The color coding don't enter into it. It's stone dead.
P: Nononono, no, no! 'E's resting!
C: All right then, if he's restin', I'll wake him up!
    (pinging at the interface, changing cables, pointing to LEDs)
    'Ello, Mister Serial Interface! I've got a lovely fresh frame for
    you if you show...(owner hits the chassis)
P: There, he moved!
C: No, he didn't, that was you hitting the chassis!
P: I never!!
C: Yes, you did!
P: I never, never did anything...
C: (yelling and hitting the cage repeatedly) 'ELLO POLLY!!!!!
    Testing! Testing! Testing! Testing! This is your nine
    o'clock cron script!

(Takes blade out of the chassis and thumps its head on the
counter. Throws it up in the air and watches it plummet to
the floor.)

C: Now that's what I call a dead board.
P: No, no.....No, 'e's stunned!
C: STUNNED?!?
P: Yeah! You stunned him, just as he was wakin' up!
    Norwegian Blue 1X2s stun easily, major.
C: Um...now look...now look, mate, I've definitely 'ad enough
    of this. That parrot is definitely deceased, and when I
    purchased it not 'alf an hour ago, you assured me that its
    total lack of movement was due to it bein' tired and shagged
    out following a prolonged burst of line hits.
P: Well, he's...he's, ah...probably pining for the fjords.
C: PININ' for the FJORDS?!?!?!? What kind of talk is that?,
    look, why did he fall flat on his back the moment I got 'im
    home?
P: The Norwegian Blue 1X2 prefers kippin' on it's back! Remarkable
    bird, id'nit, squire? Lovely color coding!
C: Look, I took the liberty of examining that parrot when I
    got it home, and I discovered the only reason that it had
    been sitting in its slot in the first place was that it had
    been epoxied there.

(pause)

P: Well, o'course it was epoxied there! If I hadn't nailed that
    bird down, it would have nuzzled up to those bars, bent 'em
    apart with its beak, and VOOM! Feeweeweewee! Off to a 12000 GSR!
C: "VOOM"?!? Mate, this bird wouldn't "voom" if you put four
    million volts through it! 'E's bleedin' demised!
P: No no! 'E's pining!
C: 'E's not pinin'! 'E's passed on! This parrot is no more!
    He has ceased to be! 'E's expired and gone to meet 'is maker!
    'E's a stiff! Bereft of life, 'e rests in peace! If you
    hadn't epoxied 'im to the perch 'e'd be pushing up the daisies!
    'Is metabolic processes are now 'istory! 'E's off the twig!
    'E's kicked the bucket, 'e's shuffled off 'is mortal coil, run
    down the curtain and joined the bleedin' choir invisibile!!
    THIS IS AN EX-PARROT!!



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