Re: Cisco 6961 Services Item is not exist

Try it with HTTPS

-----Original Message-----
From: Iam Here <go_soon2010_at_hotmail.com>
To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
Sent: Fri, Mar 8, 2013 4:59 pm
Subject: RE: Cisco 6961 Services Item is not exist

I upgraded the Firmware to be the latest (cmterm-69xx-sccp.9-3-3-2.cop.sgn )
and the Service URL on the button works fine for the Extension Mobility but
the the service item still not exist under the Application
I am using Http

To: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
Subject: Re: Cisco 6961 Services Item is not exist
From: kaelwyoung_at_netscape.net
Date: Fri, 8 Mar 2013 14:50:13 -0500

Make sure the firmware on that phone is at least :
cmterm-69xx-sccp.9-3-3-2.cop.sgn

then be aware that :

HTTPS

 The HTTPS feature enables the phone to communicate with phone services in a
secure manner and provides the user with a visual indication that the phone is
connected to a service using HTTPS.
The system administrator sets the HTTPS Service parameter in the Cisco Unified
Communication Manager Administration using Device > Phone or System >
Enterprise Phone Configuration.
If the system administrator has enabled HTTPS for phone services a lock icon
is displayed on the phone screen to indicate if the phone is connected to a
service via HTTPS. No icon is displayed if phone uses HTTP to connect to a
service.

     ////// So question is are you using HTTP or HTTPS to connect ? \\\

                                                                Karl.

-----Original Message-----
From: Iam Here <go_soon2010_at_hotmail.com>
To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
Sent: Thu, Mar 7, 2013 6:36 pm
Subject: RE: Cisco 6961 Services Item is not exist

I tried other IP Phones such as 7965 and 8945 and they are working fine with
the
services (Extension Mobility) and I tried the same with 6961 but it doesn't
work

To: go_soon2010_at_hotmail.com
Subject: Re: Cisco 6961 Services Item is not exist
From: kaelwyoung_at_netscape.net
Date: Thu, 7 Mar 2013 12:26:39 -0500

I believe this is a 2 step process (1) Make sure CUCM enterprise service
parameter is turned on for Services (2) Ensure this device is configured to
display the particular service you need eg. Extension Mobility.

                                                                     Karl.

-----Original Message-----

From: Iam Here <go_soon2010_at_hotmail.com>

To: ccielab <ccielab_at_groupstudy.com>

Sent: Thu, Mar 7, 2013 4:54 am

Subject: RE: Cisco 6961 Services Item is not exist

Any Advice?

> From: go_soon2010_at_hotmail.com
> To: ccielab_at_groupstudy.com
> Subject: Cisco 6961 Services Item is not exist
> Date: Wed, 6 Mar 2013 19:38:52 +0300
>
> I am using a CUCM 8.6. I don't find " services" when I click on
"applications

button" on the phones?
>
>
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Received on Fri Mar 08 2013 - 17:17:03 ART