Re: Assign a name to the Caller ID number

From: Carl Gosselin <carl.gosselin_at_altizone.com>
Date: Mon, 9 Apr 2012 19:51:42 -0400

Yes you can... But this would not be trivial.

If you have a PRI and the service provider doesn't send a caller-name,
you can use service parameters in CUCM to fill in a generic name. It
is set to UNKNOWN by default. I typically reset it to EXTERNAL
INCOMING CALL.

If you want to go beyond this, you would need to build a database with
names that you would like to reference the numbers that are calling.
That way when a call would come in, you would direct the call towards
an application that would fill in the call data based on the CLID.

Not trivial and a bitch to maintain... Don't know a valid reason to do
outside a call center...

Cheers!

=============================
Carl Gosselin CCIE R&S Voice #15228

On 2012-04-09, at 19:10, Iam Here <go_soon2010_at_hotmail.com> wrote:

> Can I assign certain name to the Caller ID number So that when that Customer calls again I can see its name on the phone not his Caller ID
>
>
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Received on Mon Apr 09 2012 - 19:51:42 ART

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