Re: Fwd: Unable to Register 7945 G IP Phone ( Hard)

Under sh ephone it is not showing dn and button info also there is no dial
tone on the PHone.

On Thu, Mar 8, 2012 at 5:03 PM, Carlos G Mendioroz <tron_at_huapi.ba.ar> wrote:

> The type line was missing from the ephone config ?
> -Carlos
>
> Gaurav Thukral @ 08/03/2012 08:29 -0300 dixit:
>
>> ---------- Forwarded message ----------
>> From: Gaurav Thukral<pearlgaurav_at_gmail.com>
>> Date: Thu, Mar 8, 2012 at 4:30 PM
>> Subject: Re: Unable to Register 7945 G IP Phone ( Hard)
>> To: George Goglidze<goglidze_at_gmail.com>
>>
>>
>> Hi George
>>
>> I did the same thing . Please find below the O/P. I am unable to see any
>> Extention No on the IP Phone Screen but phone is in Registered State.
>>
>> Router#sh ephone
>>
>> *ephone-1 Mac:E840.400C.C0F4 TCP socket:[1] activeLine:0 REGISTERED in
>> SCCP
>>
>> ver 2 ( THis is the 7945 Phone)
>>
>> 0 and Server in ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>> IP:172.32.34.13 52654 Unknown 435 keepalive 2 max_line 0*
>>
>>
>>
>> ephone-2 Mac:0019.30C8.8388 TCP socket:[2] activeLine:0 REGISTERED in SCCP
>> ver 1 *( This is 7961 Phone which is already registered)*
>>
>>
>> 5 and Server in ver 5
>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>> IP:172.32.34.12 52318 7961 keepalive 15 max_line 6
>>
>> button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE
>>
>> *Please find the below error: *
>>
>>
>> Mar 1 00:19:12.543: TFTP: Server request for port 49978, socket_id
>> 0x84100808 for process 125
>> Mar 1 00:19:12.543: TFTP: read request from host 172.32.34.13(49978) via
>> FastEthernet0/0
>> Mar 1 00:19:12.543: TFTP: Looking for CTLSEPE840400CC0F4.tlv
>> Mar 1 00:19:12.543: TFTP: Sending error 1 No such file
>> Mar 1 00:19:12.635: TFTP: Server request for port 50842, socket_id
>> 0x84100808 for process 125
>> Mar 1 00:19:12.635: TFTP: read request from host 172.32.34.13(50842) via
>> FastEthernet0/0
>> Mar 1 00:19:12.635: TFTP: Looking for ITLSEPE840400CC0F4.tlv
>> Mar 1 00:19:12.635: TFTP: Sending error 1 No such file
>> Mar 1 00:19:12.739: TFTP: Server request for port 50716, socket_id
>> 0x84100808 for process 125
>> Mar 1 00:19:12.739: TFTP: read request from host 172.32.34.13(50716) via
>> FastEthernet0/0
>> Mar 1 00:19:12.739: TFTP: Looking for ITLFile.tlv
>> Mar 1 00:19:12.743: TFTP: Sending error 1 No such file
>> Mar 1 00:19:12.943: TFTP: Server request for port 50511, socket_id
>> 0x84100808 for process 125
>> Mar 1 00:19:12.943: TFTP: read request from host 172.32.34.13(50511) via
>> FastEthernet0/0
>> Mar 1 00:19:12.943: TFTP: Looking for SEPE840400CC0F4.cnf.xml
>> Mar 1 00:19:12.943: TFTP: Sending error 1 No such file
>> Mar 1 00:19:13.095: TFTP: Server request for port 51227, socket_id
>> 0x84100808 for process 125
>> Mar 1 00:19:13.095: TFTP: read request from host 172.32.34.13(51227) via
>> FastEthernet0/0
>> Mar 1 00:19:13.095: TFTP: Looking for XMLDefault.cnf.xml
>> Mar 1 00:19:13.099: TFTP: Opened system:/its/XMLDefault.cnf.**xml, fd 0,
>> size 1106 for process 125
>> Mar 1 00:19:13.099: TFTP: Sending block 1 (retry 0), socket_id 0x84100808
>> Mar 1 00:19:13.103: TFTP: Received ACK for block 1, socket_id 0x84100808
>> Mar 1 00:19:13.103: TFTP: Sending block 2 (retry 0), socket_id 0x84100808
>> Mar 1 00:19:13.107: TFTP: Received ACK for block 2, socket_id 0x84100808
>> Mar 1 00:19:13.107: TFTP: Sending block 3 (retry 0), socket_id 0x84100808
>> Mar 1 00:19:13.107: TFTP: Received ACK for block 3, socket_id 0x84100808
>> Mar 1 00:19:13.107: TFTP: Finished system:/its/XMLDefault.cnf.**xml,
>> time
>> 00:00:00 for process 125
>> Mar 1 00:19:16.355: %IPPHONE-6-REGISTER_NEW: ephone-1:SEPE840400CC0F4
>> IP:172.32.34.13 Socket:1 DeviceType:Phone has registered.
>>
>>
>>
>>
>>
>>
>>
>> On Thu, Mar 8, 2012 at 4:02 PM, George Goglidze<goglidze_at_gmail.com>
>> wrote:
>>
>> Hi,
>>>
>>> This phone I believe was previously registered on Call Manager higher
>>> than
>>> 8.0
>>> Which means it has Security By Default enabled.... Therefore it has older
>>> ITL file downloaded.
>>>
>>> When the phone has ITL file downloaded it will not accept configuration
>>> that is NOT signed ---> that's why it is only looking for configuration
>>> file that ends with .sgn
>>> *Looking for SEPE840400CC0F4.cnf.xml.sgn
>>> And not only that, even if there was a signed configuration for this
>>> phone, it would not accept that configuration unless it was signed by a
>>> TFTP Server authorized in ITL file. (ITL file contains a list of
>>> authorized
>>> servers for CCM/TFTP/CAPF... )
>>>
>>> If it's only one Phone, you can go into security options and delete the
>>> old ITL file...
>>> Settings -> Security Configuration -> Trust List ->
>>> Here you will see ITL File md5 hash, which means it's installed.
>>> Unlock the phone -> **#
>>> Select ITL File option ->
>>> click on more -> click on erase.
>>>
>>> Wait few seconds and the phone should reload. once it reloads it should
>>> register to CME just fine.
>>>
>>> Hope this helps,
>>>
>>> On Thu, Mar 8, 2012 at 11:20 AM, Gaurav Thukral<pearlgaurav_at_gmail.com>**
>>> wrote:
>>>
>>> Hi All
>>>>
>>>> *I am getting below error on CME for 7945 G. But i am able to register
>>>> 7961
>>>> IP Phone. I am using cme-full-4.3.0.0.*
>>>>
>>>>
>>>> Kindly Suggest.
>>>>
>>>> Router#
>>>> Mar 1 00:55:33.083: TFTP: Server request for port 49589, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:33.083: TFTP: read request from host 172.32.34.12(49589)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:33.087: TFTP: *Looking for CTLSEPE840400CC0F4.tlv
>>>> Mar 1 00:55:33.087: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:33.159: TFTP: Server request for port 51512, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:33.159: TFTP: read request from host 172.32.34.12(51512)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:33.159: TFTP: *Looking for ITLSEPE840400CC0F4.tlv
>>>> Mar 1 00:55:33.159: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:33.239: TFTP: Server request for port 51005, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:33.239: TFTP: read request from host 172.32.34.12(51005)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:33.243: TFTP: *Looking for ITLFile.tlv
>>>> Mar 1 00:55:33.243: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:33.499: TFTP: Server request for port 52727, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:33.499: TFTP: read request from host 172.32.34.12(52727)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:33.499: TFTP: *Looking for SEPE840400CC0F4.cnf.xml.sgn
>>>> Mar 1 00:55:33.499: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:33.647: TFTP: Server request for port 49477, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:33.647: TFTP: read request from host 172.32.34.12(49477)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:33.651: TFTP: *Looking for XMLDefault.cnf.xml.sgn
>>>> Mar 1 00:55:33.651: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:34.783: TFTP: Server request for port 50460, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:34.787: TFTP: read request from host 172.32.34.12(50460)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:34.787: TFTP: *Looking for CTLSEPE840400CC0F4.tlv
>>>> Mar 1 00:55:34.787: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:35.175: TFTP: Server request for port 50742, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:35.175: TFTP: read request from host 172.32.34.12(50742)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:35.175: TFTP: *Looking for ITLSEPE840400CC0F4.tlv
>>>> Mar 1 00:55:35.175: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:35.279: TFTP: Server request for port 50638, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:35.279: TFTP: read request from host 172.32.34.12(50638)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:35.279: TFTP: *Looking for ITLFile.tlv
>>>> Mar 1 00:55:35.279: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:35.567: TFTP: Server request for port 49173, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:35.567: TFTP: read request from host 172.32.34.12(49173)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:35.567: TFTP: *Looking for SEPE840400CC0F4.cnf.xml.sgn
>>>> Mar 1 00:55:35.567: TFTP: Sending error 1 No such file*
>>>>
>>>> Mar 1 00:55:35.731: TFTP: Server request for port 49166, socket_id
>>>> 0x844D73CC for process 125
>>>> Mar 1 00:55:35.731: TFTP: read request from host 172.32.34.12(49166)
>>>> via
>>>> FastEthernet0/0
>>>> Mar 1 00:55:35.731: TFTP: *Looking for XMLDefault.cnf.xml.sgn
>>>> Mar 1 00:55:35.731: TFTP: Sending error 1 No such file*
>>>>
>>>>
>>>> sh ep
>>>> Router#sh ephone
>>>>
>>>> ephone-1 Mac:E840.400C.C0F4 TCP socket:[-1] activeLine:0 UNREGISTERED
>>>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>>>> IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
>>>>
>>>>
>>>> ephone-2 Mac:0019.30C8.8388 TCP socket:[1] activeLine:0 REGISTERED in
>>>> SCCP
>>>> ver 15 and Server in ver 5
>>>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>>>> IP:172.32.34.13 51523 7961 keepalive 33 max_line 6
>>>> button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE
>>>>
>>>>
>>>> Please find below config of CME
>>>>
>>>>
>>>> sh ver
>>>> Router#sh version
>>>> Cisco IOS Software, C2600 Software (C2600-IPVOICE-M), Version 12.4(12a),
>>>> RELEASE SOFTWARE (fc3)
>>>> Technical Support: http://www.cisco.com/**techsupport<http://www.cisco.com/techsupport>
>>>> Copyright (c) 1986-2007 by Cisco Systems, Inc.
>>>> Compiled Thu 22-Feb-07 16:39 by prod_rel_team
>>>>
>>>> ROM: System Bootstrap, Version 12.2(8r) [cmong 8r], RELEASE SOFTWARE
>>>> (fc1)
>>>>
>>>> Router uptime is 48 minutes
>>>> System returned to ROM by power-on
>>>> System restarted at 00:00:00 UTC Fri Mar 1 2002
>>>> System image file is *"flash:c2600-ipvoice-mz.124-**12a.bin"*
>>>>
>>>> *Cisco 2621XM (MPC860P) processor (revision 4.1) with 253952K/8192K
>>>> bytes
>>>> of memory.*
>>>>
>>>> Processor board ID FCZ093971KJ
>>>> M860 processor: part number 5, mask 2
>>>> 2 FastEthernet interfaces
>>>> 32K bytes of NVRAM.
>>>> 32768K bytes of processor board System flash (Read/Write)
>>>>
>>>> Configuration register is 0x2102
>>>>
>>>> Router#sh flash
>>>> Router#sh flash:
>>>>
>>>> System flash directory:
>>>> File Length Name/status
>>>> 1 23191172 c2600-ipvoice-mz.124-12a.bin
>>>> 2 18836 bacdprompts/app-b-acd-2.1.2.2-**ReadMe.txt
>>>> 3 24985 bacdprompts/app-b-acd-2.1.2.2.**tcl
>>>> 4 35485 bacdprompts/app-b-acd-aa-2.1.**2.2.tcl
>>>> 5 75650 bacdprompts/en_bacd_**allagentsbusy.au
>>>> 6 83291 bacdprompts/en_bacd_**disconnect.au
>>>> 7 63055 bacdprompts/en_bacd_enter_**dest.au
>>>> 8 37952 bacdprompts/en_bacd_**invalidoption.au
>>>> 9 496521 bacdprompts/en_bacd_music_on_**hold.au
>>>> 10 123446 bacdprompts/en_bacd_options_**menu.au
>>>> 11 42978 bacdprompts/en_bacd_welcome.au
>>>> 12 34794 bacdprompts/en_bacd_xferto_**operator.au
>>>> 13 22224 CME43-full-readme-v.2.0.txt
>>>> 14 131470 Desktops/320x212x12/**CampusNight.png
>>>> 15 80565 Desktops/320x212x12/**CiscoFountain.png
>>>> 16 628 Desktops/320x212x12/List.xml
>>>> 17 109076 Desktops/320x212x12/MorroRock.**png
>>>> 18 108087 Desktops/320x212x12/**NantucketFlowers.png
>>>> 19 10820 Desktops/320x212x12/TN-**CampusNight.png
>>>> 20 9657 Desktops/320x212x12/TN-**CiscoFountain.png
>>>> 21 7953 Desktops/320x212x12/TN-**Fountain.png
>>>> 22 7274 Desktops/320x212x12/TN-**MorroRock.png
>>>> 23 9933 Desktops/320x212x12/TN-**NantucketFlowers.png
>>>> 24 138278 Desktops/320x212x12/Fountain.**png
>>>> 25 953 gui/Delete.gif
>>>> 26 3845 gui/admin_user.html
>>>> 27 647358 gui/admin_user.js
>>>> 28 1029 gui/CiscoLogo.gif
>>>> 29 174 gui/Tab.gif
>>>> 30 16344 gui/dom.js
>>>> 31 864 gui/downarrow.gif
>>>> 32 6328 gui/ephone_admin.html
>>>> 33 4558 gui/logohome.gif
>>>> 34 3724 gui/normal_user.html
>>>> 35 76699 gui/normal_user.js
>>>> 36 843 gui/sxiconad.gif
>>>> 37 1347 gui/Plus.gif
>>>> 38 2399 gui/telephony_service.html
>>>> 39 870 gui/uparrow.gif
>>>> 40 9968 gui/xml-test.html
>>>> 41 3412 gui/xml.template
>>>> 42 496521 music-on-hold.au
>>>> * 43 129824 phone/7940-7960/P00308000500.**bin
>>>>
>>>> 44 458 phone/7940-7960/P00308000500.**loads
>>>> 45 705536 phone/7940-7960/P00308000500.**sb2
>>>> 46 130228 phone/7940-7960/P00308000500.**sbn *
>>>>
>>>> 47 8160 ringtones/Analog1.raw
>>>> 48 8160 ringtones/Analog2.raw
>>>> 49 5280 ringtones/AreYouThere.raw
>>>> 50 5040 ringtones/AreYouThereF.raw
>>>> 51 8160 ringtones/Bass.raw
>>>> 52 12240 ringtones/CallBack.raw
>>>> 53 16040 ringtones/Chime.raw
>>>> 54 8160 ringtones/Classic1.raw
>>>> 55 16080 ringtones/Classic2.raw
>>>> 56 10800 ringtones/ClockShop.raw
>>>> 57 2823 ringtones/DistinctiveRingList.**xml
>>>> 58 9600 ringtones/Drums1.raw
>>>> 59 13440 ringtones/Drums2.raw
>>>> 60 15840 ringtones/FilmScore.raw
>>>> 61 16080 ringtones/HarpSynth.raw
>>>> 62 8160 ringtones/Jamaica.raw
>>>> 63 16080 ringtones/KotoEffect.raw
>>>> 64 12720 ringtones/MusicBox.raw
>>>> 65 8160 ringtones/Piano1.raw
>>>> 66 15360 ringtones/Piano2.raw
>>>> 67 9360 ringtones/Pop.raw
>>>> 68 7200 ringtones/Pulse1.raw
>>>> 69 4000 ringtones/Ring1.raw
>>>> 70 4000 ringtones/Ring2.raw
>>>> 71 4000 ringtones/Ring3.raw
>>>> 72 4000 ringtones/Ring4.raw
>>>> 73 4000 ringtones/Ring5.raw
>>>> 74 4000 ringtones/Ring6.raw
>>>> 75 4000 ringtones/Ring7.raw
>>>> 76 495 ringtones/RingList.xml
>>>> 77 10800 ringtones/Sax1.raw
>>>> 78 14160 ringtones/Sax2.raw
>>>> 79 16080 ringtones/Vibe.raw
>>>> [27415012 bytes used, 5615128 available, 33030140 total]
>>>> 32768K bytes of processor board System flash (Read/Write)
>>>>
>>>>
>>>> Building configuration...
>>>>
>>>> Current configuration : 2299 bytes
>>>> !
>>>> ! Last configuration change at 00:13:46 UTC Fri Mar 1 2002
>>>> ! NVRAM config last updated at 00:29:00 UTC Fri Mar 1 2002
>>>> !
>>>> version 12.4
>>>> service timestamps debug datetime msec
>>>> service timestamps log datetime msec
>>>> no service password-encryption
>>>> !
>>>> hostname Router
>>>> !
>>>> boot-start-marker
>>>> boot-end-marker
>>>> !
>>>> !
>>>> no aaa new-model
>>>> no network-clock-participate slot 1
>>>> no network-clock-participate wic 0
>>>> ip cef
>>>> !
>>>> !
>>>> no ip dhcp use vrf connected
>>>> ip dhcp excluded-address 172.32.34.1 172.32.34.10
>>>> !
>>>> ip dhcp pool ITS
>>>> network 172.32.34.0 255.255.255.0
>>>> option 150 ip 172.32.34.10
>>>> default-router 172.32.34.10
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !interface FastEthernet0/0
>>>> ip address 172.32.34.10 255.255.255.0
>>>> duplex auto
>>>> speed auto
>>>> !
>>>> interface FastEthernet0/1
>>>> no ip address
>>>> shutdown
>>>> duplex auto
>>>> speed auto
>>>> !
>>>> !
>>>> ip http server
>>>> !
>>>> !
>>>> *tftp-server flash:phone/7940-7960/**P00308000500.bin alias
>>>> P00308000500.bin
>>>>
>>>> tftp-server flash:phone/7940-7960/**P00308000500.loads alias
>>>> P00308000500.loads
>>>> tftp-server flash:phone/7940-7960/**P00308000500.sb2 alias
>>>> P00308000500.sb2
>>>> tftp-server flash:phone/7940-7960/**P00308000500.sbn alias
>>>> P00308000500.sbn
>>>> !*
>>>>
>>>> control-plane
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> !
>>>> telephony-service
>>>> max-ephones 6
>>>> max-dn 6
>>>> ip source-address 172.32.34.10 port 2000
>>>> auto assign 1 to 6
>>>> create cnf-files version-stamp 7960 Mar 01 2002 00:13:41
>>>> dialplan-pattern 1 22221... extension-length 4
>>>> voicemail 8000
>>>> max-conferences 4 gain -6
>>>> transfer-system full-consult
>>>> !
>>>> !
>>>> ephone-dn 1 dual-line
>>>> number 1000
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone-dn 2 dual-line
>>>> number 1001
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone-dn 3 dual-line
>>>> number 1002
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone-dn 4 dual-line
>>>> number 1003
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone-dn 5 dual-line
>>>> number 1004
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone-dn 6 dual-line
>>>> number 1005
>>>> call-forward busy 8000
>>>> call-forward noan 8000 timeout 18
>>>> !
>>>> !
>>>> ephone 1
>>>> mac-address E840.400C.C0F4
>>>> button 1:1
>>>> !
>>>> !
>>>> !
>>>> ephone 2
>>>> mac-address 0019.30C8.8388
>>>> type 7961
>>>> button 1:2
>>>> !
>>>> !
>>>> !
>>>> ephone 3
>>>> !
>>>> !
>>>> !
>>>> ephone 4
>>>> !
>>>> !
>>>> !
>>>> ephone 5
>>>> !
>>>> !
>>>> !
>>>> ephone 6
>>>> !
>>>> !
>>>> !
>>>> line con 0
>>>> line aux 0
>>>> line vty 0 4
>>>> login
>>>> !
>>>> ntp master 1
>>>> !
>>>> end
>>>>
>>>> Router#
>>>>
>>>> --
>>>> Thanks& Regards,
>>>>
>>>> Gaurav Thukral
>>>>
>>>>
>>>> Blogs and organic groups at http://www.ccie.net
>>>>
>>>> ______________________________**______________________________**
>>>> ___________
>>>> Subscription information may be found at:
>>>> http://www.groupstudy.com/**list/CCIELab.html<http://www.groupstudy.com/list/CCIELab.html>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>
>>
> --
> Carlos G Mendioroz <tron_at_huapi.ba.ar> LW7 EQI Argentina
>

-- 
Thanks & Regards,
Gaurav Thukral
Blogs and organic groups at http://www.ccie.net