Re: Fwd: Unable to Register 7945 G IP Phone ( Hard)

The type line was missing from the ephone config ?
-Carlos

Gaurav Thukral @ 08/03/2012 08:29 -0300 dixit:
> ---------- Forwarded message ----------
> From: Gaurav Thukral<pearlgaurav_at_gmail.com>
> Date: Thu, Mar 8, 2012 at 4:30 PM
> Subject: Re: Unable to Register 7945 G IP Phone ( Hard)
> To: George Goglidze<goglidze_at_gmail.com>
>
>
> Hi George
>
> I did the same thing . Please find below the O/P. I am unable to see any
> Extention No on the IP Phone Screen but phone is in Registered State.
>
> Router#sh ephone
>
> *ephone-1 Mac:E840.400C.C0F4 TCP socket:[1] activeLine:0 REGISTERED in SCCP
> ver 2 ( THis is the 7945 Phone)
>
> 0 and Server in ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
> IP:172.32.34.13 52654 Unknown 435 keepalive 2 max_line 0*
>
>
> ephone-2 Mac:0019.30C8.8388 TCP socket:[2] activeLine:0 REGISTERED in SCCP
> ver 1 *( This is 7961 Phone which is already registered)*
>
> 5 and Server in ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
> IP:172.32.34.12 52318 7961 keepalive 15 max_line 6
>
> button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE
>
> *Please find the below error: *
>
> Mar 1 00:19:12.543: TFTP: Server request for port 49978, socket_id
> 0x84100808 for process 125
> Mar 1 00:19:12.543: TFTP: read request from host 172.32.34.13(49978) via
> FastEthernet0/0
> Mar 1 00:19:12.543: TFTP: Looking for CTLSEPE840400CC0F4.tlv
> Mar 1 00:19:12.543: TFTP: Sending error 1 No such file
> Mar 1 00:19:12.635: TFTP: Server request for port 50842, socket_id
> 0x84100808 for process 125
> Mar 1 00:19:12.635: TFTP: read request from host 172.32.34.13(50842) via
> FastEthernet0/0
> Mar 1 00:19:12.635: TFTP: Looking for ITLSEPE840400CC0F4.tlv
> Mar 1 00:19:12.635: TFTP: Sending error 1 No such file
> Mar 1 00:19:12.739: TFTP: Server request for port 50716, socket_id
> 0x84100808 for process 125
> Mar 1 00:19:12.739: TFTP: read request from host 172.32.34.13(50716) via
> FastEthernet0/0
> Mar 1 00:19:12.739: TFTP: Looking for ITLFile.tlv
> Mar 1 00:19:12.743: TFTP: Sending error 1 No such file
> Mar 1 00:19:12.943: TFTP: Server request for port 50511, socket_id
> 0x84100808 for process 125
> Mar 1 00:19:12.943: TFTP: read request from host 172.32.34.13(50511) via
> FastEthernet0/0
> Mar 1 00:19:12.943: TFTP: Looking for SEPE840400CC0F4.cnf.xml
> Mar 1 00:19:12.943: TFTP: Sending error 1 No such file
> Mar 1 00:19:13.095: TFTP: Server request for port 51227, socket_id
> 0x84100808 for process 125
> Mar 1 00:19:13.095: TFTP: read request from host 172.32.34.13(51227) via
> FastEthernet0/0
> Mar 1 00:19:13.095: TFTP: Looking for XMLDefault.cnf.xml
> Mar 1 00:19:13.099: TFTP: Opened system:/its/XMLDefault.cnf.xml, fd 0,
> size 1106 for process 125
> Mar 1 00:19:13.099: TFTP: Sending block 1 (retry 0), socket_id 0x84100808
> Mar 1 00:19:13.103: TFTP: Received ACK for block 1, socket_id 0x84100808
> Mar 1 00:19:13.103: TFTP: Sending block 2 (retry 0), socket_id 0x84100808
> Mar 1 00:19:13.107: TFTP: Received ACK for block 2, socket_id 0x84100808
> Mar 1 00:19:13.107: TFTP: Sending block 3 (retry 0), socket_id 0x84100808
> Mar 1 00:19:13.107: TFTP: Received ACK for block 3, socket_id 0x84100808
> Mar 1 00:19:13.107: TFTP: Finished system:/its/XMLDefault.cnf.xml, time
> 00:00:00 for process 125
> Mar 1 00:19:16.355: %IPPHONE-6-REGISTER_NEW: ephone-1:SEPE840400CC0F4
> IP:172.32.34.13 Socket:1 DeviceType:Phone has registered.
>
>
>
>
>
>
>
> On Thu, Mar 8, 2012 at 4:02 PM, George Goglidze<goglidze_at_gmail.com> wrote:
>
>> Hi,
>>
>> This phone I believe was previously registered on Call Manager higher than
>> 8.0
>> Which means it has Security By Default enabled.... Therefore it has older
>> ITL file downloaded.
>>
>> When the phone has ITL file downloaded it will not accept configuration
>> that is NOT signed ---> that's why it is only looking for configuration
>> file that ends with .sgn
>> *Looking for SEPE840400CC0F4.cnf.xml.sgn
>> And not only that, even if there was a signed configuration for this
>> phone, it would not accept that configuration unless it was signed by a
>> TFTP Server authorized in ITL file. (ITL file contains a list of authorized
>> servers for CCM/TFTP/CAPF... )
>>
>> If it's only one Phone, you can go into security options and delete the
>> old ITL file...
>> Settings -> Security Configuration -> Trust List ->
>> Here you will see ITL File md5 hash, which means it's installed.
>> Unlock the phone -> **#
>> Select ITL File option ->
>> click on more -> click on erase.
>>
>> Wait few seconds and the phone should reload. once it reloads it should
>> register to CME just fine.
>>
>> Hope this helps,
>>
>> On Thu, Mar 8, 2012 at 11:20 AM, Gaurav Thukral<pearlgaurav_at_gmail.com>wrote:
>>
>>> Hi All
>>>
>>> *I am getting below error on CME for 7945 G. But i am able to register
>>> 7961
>>> IP Phone. I am using cme-full-4.3.0.0.*
>>>
>>>
>>> Kindly Suggest.
>>>
>>> Router#
>>> Mar 1 00:55:33.083: TFTP: Server request for port 49589, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:33.083: TFTP: read request from host 172.32.34.12(49589) via
>>> FastEthernet0/0
>>> Mar 1 00:55:33.087: TFTP: *Looking for CTLSEPE840400CC0F4.tlv
>>> Mar 1 00:55:33.087: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:33.159: TFTP: Server request for port 51512, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:33.159: TFTP: read request from host 172.32.34.12(51512) via
>>> FastEthernet0/0
>>> Mar 1 00:55:33.159: TFTP: *Looking for ITLSEPE840400CC0F4.tlv
>>> Mar 1 00:55:33.159: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:33.239: TFTP: Server request for port 51005, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:33.239: TFTP: read request from host 172.32.34.12(51005) via
>>> FastEthernet0/0
>>> Mar 1 00:55:33.243: TFTP: *Looking for ITLFile.tlv
>>> Mar 1 00:55:33.243: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:33.499: TFTP: Server request for port 52727, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:33.499: TFTP: read request from host 172.32.34.12(52727) via
>>> FastEthernet0/0
>>> Mar 1 00:55:33.499: TFTP: *Looking for SEPE840400CC0F4.cnf.xml.sgn
>>> Mar 1 00:55:33.499: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:33.647: TFTP: Server request for port 49477, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:33.647: TFTP: read request from host 172.32.34.12(49477) via
>>> FastEthernet0/0
>>> Mar 1 00:55:33.651: TFTP: *Looking for XMLDefault.cnf.xml.sgn
>>> Mar 1 00:55:33.651: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:34.783: TFTP: Server request for port 50460, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:34.787: TFTP: read request from host 172.32.34.12(50460) via
>>> FastEthernet0/0
>>> Mar 1 00:55:34.787: TFTP: *Looking for CTLSEPE840400CC0F4.tlv
>>> Mar 1 00:55:34.787: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:35.175: TFTP: Server request for port 50742, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:35.175: TFTP: read request from host 172.32.34.12(50742) via
>>> FastEthernet0/0
>>> Mar 1 00:55:35.175: TFTP: *Looking for ITLSEPE840400CC0F4.tlv
>>> Mar 1 00:55:35.175: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:35.279: TFTP: Server request for port 50638, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:35.279: TFTP: read request from host 172.32.34.12(50638) via
>>> FastEthernet0/0
>>> Mar 1 00:55:35.279: TFTP: *Looking for ITLFile.tlv
>>> Mar 1 00:55:35.279: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:35.567: TFTP: Server request for port 49173, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:35.567: TFTP: read request from host 172.32.34.12(49173) via
>>> FastEthernet0/0
>>> Mar 1 00:55:35.567: TFTP: *Looking for SEPE840400CC0F4.cnf.xml.sgn
>>> Mar 1 00:55:35.567: TFTP: Sending error 1 No such file*
>>>
>>> Mar 1 00:55:35.731: TFTP: Server request for port 49166, socket_id
>>> 0x844D73CC for process 125
>>> Mar 1 00:55:35.731: TFTP: read request from host 172.32.34.12(49166) via
>>> FastEthernet0/0
>>> Mar 1 00:55:35.731: TFTP: *Looking for XMLDefault.cnf.xml.sgn
>>> Mar 1 00:55:35.731: TFTP: Sending error 1 No such file*
>>>
>>>
>>> sh ep
>>> Router#sh ephone
>>>
>>> ephone-1 Mac:E840.400C.C0F4 TCP socket:[-1] activeLine:0 UNREGISTERED
>>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>>> IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
>>>
>>>
>>> ephone-2 Mac:0019.30C8.8388 TCP socket:[1] activeLine:0 REGISTERED in SCCP
>>> ver 15 and Server in ver 5
>>> mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
>>> IP:172.32.34.13 51523 7961 keepalive 33 max_line 6
>>> button 1: dn 2 number 1001 CH1 IDLE CH2 IDLE
>>>
>>>
>>> Please find below config of CME
>>>
>>>
>>> sh ver
>>> Router#sh version
>>> Cisco IOS Software, C2600 Software (C2600-IPVOICE-M), Version 12.4(12a),
>>> RELEASE SOFTWARE (fc3)
>>> Technical Support: http://www.cisco.com/techsupport
>>> Copyright (c) 1986-2007 by Cisco Systems, Inc.
>>> Compiled Thu 22-Feb-07 16:39 by prod_rel_team
>>>
>>> ROM: System Bootstrap, Version 12.2(8r) [cmong 8r], RELEASE SOFTWARE (fc1)
>>>
>>> Router uptime is 48 minutes
>>> System returned to ROM by power-on
>>> System restarted at 00:00:00 UTC Fri Mar 1 2002
>>> System image file is *"flash:c2600-ipvoice-mz.124-12a.bin"*
>>>
>>> *Cisco 2621XM (MPC860P) processor (revision 4.1) with 253952K/8192K bytes
>>> of memory.*
>>>
>>> Processor board ID FCZ093971KJ
>>> M860 processor: part number 5, mask 2
>>> 2 FastEthernet interfaces
>>> 32K bytes of NVRAM.
>>> 32768K bytes of processor board System flash (Read/Write)
>>>
>>> Configuration register is 0x2102
>>>
>>> Router#sh flash
>>> Router#sh flash:
>>>
>>> System flash directory:
>>> File Length Name/status
>>> 1 23191172 c2600-ipvoice-mz.124-12a.bin
>>> 2 18836 bacdprompts/app-b-acd-2.1.2.2-ReadMe.txt
>>> 3 24985 bacdprompts/app-b-acd-2.1.2.2.tcl
>>> 4 35485 bacdprompts/app-b-acd-aa-2.1.2.2.tcl
>>> 5 75650 bacdprompts/en_bacd_allagentsbusy.au
>>> 6 83291 bacdprompts/en_bacd_disconnect.au
>>> 7 63055 bacdprompts/en_bacd_enter_dest.au
>>> 8 37952 bacdprompts/en_bacd_invalidoption.au
>>> 9 496521 bacdprompts/en_bacd_music_on_hold.au
>>> 10 123446 bacdprompts/en_bacd_options_menu.au
>>> 11 42978 bacdprompts/en_bacd_welcome.au
>>> 12 34794 bacdprompts/en_bacd_xferto_operator.au
>>> 13 22224 CME43-full-readme-v.2.0.txt
>>> 14 131470 Desktops/320x212x12/CampusNight.png
>>> 15 80565 Desktops/320x212x12/CiscoFountain.png
>>> 16 628 Desktops/320x212x12/List.xml
>>> 17 109076 Desktops/320x212x12/MorroRock.png
>>> 18 108087 Desktops/320x212x12/NantucketFlowers.png
>>> 19 10820 Desktops/320x212x12/TN-CampusNight.png
>>> 20 9657 Desktops/320x212x12/TN-CiscoFountain.png
>>> 21 7953 Desktops/320x212x12/TN-Fountain.png
>>> 22 7274 Desktops/320x212x12/TN-MorroRock.png
>>> 23 9933 Desktops/320x212x12/TN-NantucketFlowers.png
>>> 24 138278 Desktops/320x212x12/Fountain.png
>>> 25 953 gui/Delete.gif
>>> 26 3845 gui/admin_user.html
>>> 27 647358 gui/admin_user.js
>>> 28 1029 gui/CiscoLogo.gif
>>> 29 174 gui/Tab.gif
>>> 30 16344 gui/dom.js
>>> 31 864 gui/downarrow.gif
>>> 32 6328 gui/ephone_admin.html
>>> 33 4558 gui/logohome.gif
>>> 34 3724 gui/normal_user.html
>>> 35 76699 gui/normal_user.js
>>> 36 843 gui/sxiconad.gif
>>> 37 1347 gui/Plus.gif
>>> 38 2399 gui/telephony_service.html
>>> 39 870 gui/uparrow.gif
>>> 40 9968 gui/xml-test.html
>>> 41 3412 gui/xml.template
>>> 42 496521 music-on-hold.au
>>> * 43 129824 phone/7940-7960/P00308000500.bin
>>>
>>> 44 458 phone/7940-7960/P00308000500.loads
>>> 45 705536 phone/7940-7960/P00308000500.sb2
>>> 46 130228 phone/7940-7960/P00308000500.sbn *
>>>
>>> 47 8160 ringtones/Analog1.raw
>>> 48 8160 ringtones/Analog2.raw
>>> 49 5280 ringtones/AreYouThere.raw
>>> 50 5040 ringtones/AreYouThereF.raw
>>> 51 8160 ringtones/Bass.raw
>>> 52 12240 ringtones/CallBack.raw
>>> 53 16040 ringtones/Chime.raw
>>> 54 8160 ringtones/Classic1.raw
>>> 55 16080 ringtones/Classic2.raw
>>> 56 10800 ringtones/ClockShop.raw
>>> 57 2823 ringtones/DistinctiveRingList.xml
>>> 58 9600 ringtones/Drums1.raw
>>> 59 13440 ringtones/Drums2.raw
>>> 60 15840 ringtones/FilmScore.raw
>>> 61 16080 ringtones/HarpSynth.raw
>>> 62 8160 ringtones/Jamaica.raw
>>> 63 16080 ringtones/KotoEffect.raw
>>> 64 12720 ringtones/MusicBox.raw
>>> 65 8160 ringtones/Piano1.raw
>>> 66 15360 ringtones/Piano2.raw
>>> 67 9360 ringtones/Pop.raw
>>> 68 7200 ringtones/Pulse1.raw
>>> 69 4000 ringtones/Ring1.raw
>>> 70 4000 ringtones/Ring2.raw
>>> 71 4000 ringtones/Ring3.raw
>>> 72 4000 ringtones/Ring4.raw
>>> 73 4000 ringtones/Ring5.raw
>>> 74 4000 ringtones/Ring6.raw
>>> 75 4000 ringtones/Ring7.raw
>>> 76 495 ringtones/RingList.xml
>>> 77 10800 ringtones/Sax1.raw
>>> 78 14160 ringtones/Sax2.raw
>>> 79 16080 ringtones/Vibe.raw
>>> [27415012 bytes used, 5615128 available, 33030140 total]
>>> 32768K bytes of processor board System flash (Read/Write)
>>>
>>>
>>> Building configuration...
>>>
>>> Current configuration : 2299 bytes
>>> !
>>> ! Last configuration change at 00:13:46 UTC Fri Mar 1 2002
>>> ! NVRAM config last updated at 00:29:00 UTC Fri Mar 1 2002
>>> !
>>> version 12.4
>>> service timestamps debug datetime msec
>>> service timestamps log datetime msec
>>> no service password-encryption
>>> !
>>> hostname Router
>>> !
>>> boot-start-marker
>>> boot-end-marker
>>> !
>>> !
>>> no aaa new-model
>>> no network-clock-participate slot 1
>>> no network-clock-participate wic 0
>>> ip cef
>>> !
>>> !
>>> no ip dhcp use vrf connected
>>> ip dhcp excluded-address 172.32.34.1 172.32.34.10
>>> !
>>> ip dhcp pool ITS
>>> network 172.32.34.0 255.255.255.0
>>> option 150 ip 172.32.34.10
>>> default-router 172.32.34.10
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !interface FastEthernet0/0
>>> ip address 172.32.34.10 255.255.255.0
>>> duplex auto
>>> speed auto
>>> !
>>> interface FastEthernet0/1
>>> no ip address
>>> shutdown
>>> duplex auto
>>> speed auto
>>> !
>>> !
>>> ip http server
>>> !
>>> !
>>> *tftp-server flash:phone/7940-7960/P00308000500.bin alias P00308000500.bin
>>>
>>> tftp-server flash:phone/7940-7960/P00308000500.loads alias
>>> P00308000500.loads
>>> tftp-server flash:phone/7940-7960/P00308000500.sb2 alias P00308000500.sb2
>>> tftp-server flash:phone/7940-7960/P00308000500.sbn alias P00308000500.sbn
>>> !*
>>>
>>> control-plane
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> !
>>> telephony-service
>>> max-ephones 6
>>> max-dn 6
>>> ip source-address 172.32.34.10 port 2000
>>> auto assign 1 to 6
>>> create cnf-files version-stamp 7960 Mar 01 2002 00:13:41
>>> dialplan-pattern 1 22221... extension-length 4
>>> voicemail 8000
>>> max-conferences 4 gain -6
>>> transfer-system full-consult
>>> !
>>> !
>>> ephone-dn 1 dual-line
>>> number 1000
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone-dn 2 dual-line
>>> number 1001
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone-dn 3 dual-line
>>> number 1002
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone-dn 4 dual-line
>>> number 1003
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone-dn 5 dual-line
>>> number 1004
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone-dn 6 dual-line
>>> number 1005
>>> call-forward busy 8000
>>> call-forward noan 8000 timeout 18
>>> !
>>> !
>>> ephone 1
>>> mac-address E840.400C.C0F4
>>> button 1:1
>>> !
>>> !
>>> !
>>> ephone 2
>>> mac-address 0019.30C8.8388
>>> type 7961
>>> button 1:2
>>> !
>>> !
>>> !
>>> ephone 3
>>> !
>>> !
>>> !
>>> ephone 4
>>> !
>>> !
>>> !
>>> ephone 5
>>> !
>>> !
>>> !
>>> ephone 6
>>> !
>>> !
>>> !
>>> line con 0
>>> line aux 0
>>> line vty 0 4
>>> login
>>> !
>>> ntp master 1
>>> !
>>> end
>>>
>>> Router#
>>>
>>> --
>>> Thanks& Regards,
>>> Gaurav Thukral
>>>
>>>
>>> Blogs and organic groups at http://www.ccie.net
>>>
>>> _______________________________________________________________________
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>>> http://www.groupstudy.com/list/CCIELab.html
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>
>

-- 
Carlos G Mendioroz  <tron_at_huapi.ba.ar>  LW7 EQI  Argentina
Blogs and organic groups at http://www.ccie.net