RE: Problem with IP Phone Custom Background for 7961

Is it "Service unavailable" or "Selection unavailable"?

Adel Abouchaev, CCIE# 12037, CISSP, MCSE

Technical Support Engineer
Netmasterclass LLC, Cisco Learning Partner
RFC821: adel_at_netmasterclass.net
E.164: +18886772669
HTTP: www.netmasterclass.net

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
davidytk_at_netvigator.com
Sent: Tuesday, March 16, 2010 9:01 PM
To: ccielab_at_groupstudy.com
Subject: Problem with IP Phone Custom Background for 7961

Hi All

I tried to test to change the background for the IP Phone. When I upload the
PNG file and List.xml to the CUCM. Then I restart TFTP service.

Then I try to change the background for the phone. It does not show the
upload image and show a message "service unavailable" on the phone.

Below is the steps for I used

1. Create a list.xml with following command.
<CiscoIPPhoneImageList>
<ImageItem Image="TFTP:Desktops/320x196x4/TN-Fountain.png"
URL="TFTP:Desktops/320x196x4/Fountain.png"/>
</CiscoIPPhoneImageList>

2. Adjust the size for the PNG file to 320 x 196 &amp; 80 x 49 ( I only use
the sample picture from Windows only).

3. Upload the PNG file to folder /Desktops/320x196x4

4. Upload the list.xml to CUCM.

5. Restart the TFTP service.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_79
42g_7941g_7941g-ge/8_0/english/administration/guide/62614241cus.html#wp10306
72

Does the PNG should be some restriction or some steps are missing.
Thanks
David

Blogs and organic groups at http://www.ccie.net
Received on Wed Mar 17 2010 - 00:03:48 ART