Problem with IP Phone Custom Background for 7961

Hi All

I tried to test to change the background for the IP Phone. When I upload the PNG file and List.xml to the CUCM. Then I restart TFTP service.

Then I try to change the background for the phone. It does not show the upload image and show a message "service unavailable" on the phone.

Below is the steps for I used

1. Create a list.xml with following command.
<CiscoIPPhoneImageList>
<ImageItem Image="TFTP:Desktops/320x196x4/TN-Fountain.png"
URL="TFTP:Desktops/320x196x4/Fountain.png"/>
</CiscoIPPhoneImageList>

2. Adjust the size for the PNG file to 320 x 196 &amp; 80 x 49 ( I only use the sample picture from Windows only).

3. Upload the PNG file to folder /Desktops/320x196x4

4. Upload the list.xml to CUCM.

5. Restart the TFTP service.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_7942g_7941g_7941g-ge/8_0/english/administration/guide/62614241cus.html#wp1030672

Does the PNG should be some restriction or some steps are missing.
Thanks
David

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Received on Wed Mar 17 2010 - 12:01:20 ART