Re: Urgent! IP Phone every day needs to plug in the netwowk

Did you ask any colleague at the remote site to check if the phone still
has power when you loose connectivity to it? If the power is there, then it
might not be a nortel issue. Then most probably its a firewall issue. As
others have mentioned check the IPT connection/translation timeouts.

Regards

Farrukh

On Sun, Feb 14, 2010 at 8:21 PM, Ahmed Desouki <ahmed.desouki_at_hotmail.com>wrote:

> Dear All
> i have strange problem
> I have call M in the Data Center and Remote Site with two Lines 2M each.
> the IP Phone in the remote Site 7975 with Expansion Module 7916 needs to
> plug
> out and plug in the network cable to work.
> this happens every day morning.
> 1-the switches are Nortel and PoE
> 2- we have installed Firewall in the Datacenter recently (FortiGate)
> 3- the IP Phone from the same kind and with same Expansion Module doesnt
> face
> this problem it is behind the firewall
>
> do u think the problem is from
> a- the nortel switches in the remote site
> b- the fireall
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Received on Sun Feb 14 2010 - 22:48:51 ART