Re: Urgent! IP Phone every day needs to plug in the netwowk

so behind the firwall 7911 is working and 7975 is not working

please connect the 7975 in the same port where 7911 is connected and test

I am intent that nortel is having problem

Thanks

On 14 February 2010 20:43, Ahmed Desouki <ahmed.desouki_at_hotmail.com> wrote:

> i have one IP phone behind the firewall with same model 7975 and Expansion
> Module 7916 but i have others 7911 behin and infront the firewall
>
> the traffic is not ecrypted between the data center and the remote sit
> note: the remote site is connected via VPN not internet and not encrypted
> too
>
>
>
> > From: muhammad.nasim_at_gmail.com
> > Date: Sun, 14 Feb 2010 20:35:32 +0300
> > Subject: Re: Urgent! IP Phone every day needs to plug in the netwowk
> cable
> > To: ahmed.desouki_at_hotmail.com
> > CC: ccielab_at_groupstudy.com; ahmed.desouki_at_edbebank.com
>
> >
> > It seems to me that after some time session is timesout
> >
> > are you encrypting traffic from your remote sites or just routing over
> wan,
> >
> > I will first check the Nortel with debugs then will move into the
> Fortigate
> >
> > But do you have only one phone behind the firewall or others as well
> >
> >
> >
> > On 14 February 2010 20:21, Ahmed Desouki <ahmed.desouki_at_hotmail.com>
> wrote:
> >
> > > Dear All
> > > i have strange problem
> > > I have call M in the Data Center and Remote Site with two Lines 2M
> each.
> > > the IP Phone in the remote Site 7975 with Expansion Module 7916 needs
> to
> > > plug
> > > out and plug in the network cable to work.
> > > this happens every day morning.
> > > 1-the switches are Nortel and PoE
> > > 2- we have installed Firewall in the Datacenter recently (FortiGate)
> > > 3- the IP Phone from the same kind and with same Expansion Module
> doesnt
> > > face
> > > this problem it is behind the firewall
> > >
> > > do u think the problem is from
> > > a- the nortel switches in the remote site
> > > b- the fireall
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> >
> > --
> > Muhammad Nasim
> > Network Engineer
> > Saudi Arabia
> >
> >
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> >
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-- 
Muhammad Nasim
Network Engineer
Saudi Arabia
Blogs and organic groups at http://www.ccie.net