RE: Urgent! IP Phone every day needs to plug in the netwowk

From: Ahmed Desouki <ahmed.desouki_at_hotmail.com>
Date: Sun, 14 Feb 2010 09:43:51 -0800

i have one IP phone behind the firewall with same model 7975 and Expansion
Module 7916 but i have others 7911 behin and infront the firewall

the traffic is not ecrypted between the data center and the remote sit

note: the remote site is connected via VPN not internet and not encrypted too

> From: muhammad.nasim_at_gmail.com
> Date: Sun, 14 Feb 2010 20:35:32 +0300
> Subject: Re: Urgent! IP Phone every day needs to plug in the netwowk cable
> To: ahmed.desouki_at_hotmail.com
> CC: ccielab_at_groupstudy.com; ahmed.desouki_at_edbebank.com
>
> It seems to me that after some time session is timesout
>
> are you encrypting traffic from your remote sites or just routing over wan,
>
> I will first check the Nortel with debugs then will move into the Fortigate
>
> But do you have only one phone behind the firewall or others as well
>
>
>
> On 14 February 2010 20:21, Ahmed Desouki <ahmed.desouki_at_hotmail.com> wrote:
>
> > Dear All
> > i have strange problem
> > I have call M in the Data Center and Remote Site with two Lines 2M each.
> > the IP Phone in the remote Site 7975 with Expansion Module 7916 needs to
> > plug
> > out and plug in the network cable to work.
> > this happens every day morning.
> > 1-the switches are Nortel and PoE
> > 2- we have installed Firewall in the Datacenter recently (FortiGate)
> > 3- the IP Phone from the same kind and with same Expansion Module doesnt
> > face
> > this problem it is behind the firewall
> >
> > do u think the problem is from
> > a- the nortel switches in the remote site
> > b- the fireall
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> --
> Muhammad Nasim
> Network Engineer
> Saudi Arabia
>
>
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Received on Sun Feb 14 2010 - 09:43:51 ART

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