Re: Got a problem with a CCIE Lab?

Nice.. so like.. you actually have to understand why the hell we
decided to use all of this fancy technology instead of what it is?
When I first started hearing about OEQ, thats what I thought it was
going to be until I took the exam ;/

--William McCall

On Fri, Aug 7, 2009 at 10:40 PM, Darby Weaver<ccie.weaver_at_gmail.com> wrote:
> That's my point. They are not hard. But they probably are not just LSA
> types anymore either.
>
> Anyway, I just got a batch yesterday while taking the CCIE Lab Prototype in
> Seattle and I have to tell you that none were quite that pedestrian.
>
> I think OEQ 2.0 is a little more meaningful and actually not impossible but
> one must be observant in the things one studies.
>
> Now we have to remember international culture, language barriers, etc.
>
> 5000+ Support Calls for the CCIE Labs per month. Ouch!
>
> The good thing is that the lab is not a "Bring your lawyer with lab any
> more!".
>
> The CCIE Development Team are very keen on this and they are working hard to
> fix it. Actually I'd say it is 99% resolved at least for RS based on the
> questions and tasks I saw yesterday.
>
> The idea of new labs every month and permanent retirement of labs an new
> dynamic lab content - is incredible.
>
> I'm not saying they are hard or impossible.
>
> I'm just saying they are likely not in a table, not referenced by an RFC,
> and not likely going to be a pedestrian question like ports or such stuff or
> something of that nature.
>
> Seriously, I'd think even things like LSA-types is a bit pedestrian if not
> today after October 18th.
>
> Now if you need to know why each LSA Type does something and which ones
> works for each protocol, then you might have yourself a juicy little OEQ.
>
> Even the OEQs dealing with Packets and Frame Headers is a little OEQ 1.0 and
> likely to be retired by now in that basic format least circa July 2009.
>
> It's August and the winds of change are blowing hard.
>
>
>
>
>
>
>
>
>
> On Fri, Aug 7, 2009 at 11:26 PM, William McCall <william.mccall_at_gmail.com>
> wrote:
>>
>> Dude, the OEQs arn't really hard. To me, its like CCIE written
>> questions but stuff specific to the lab you're about to take.
>>
>> But on the other hand, if you haven't used the info, its not going to
>> be as easy to answer them. Really, its a subset of things you SHOULD
>> know for the exam. To be honest, if you don't know what LSA types are
>> going to flood in a Totally Stubby NSSA, you probably don't need to be
>> there for the exam.
>>
>> But you're right, the exam *should* be fairly difficult.
>>
>> William McCall
>>
>> On Fri, Aug 7, 2009 at 6:33 PM, Joseph L.
>> Brunner<joe_at_affirmedsystems.com> wrote:
>> > Good it should be hard.
>> >
>> > The QEQ's should make sure it's hard and that it's a fair and honest
>> > test
>> > worthy of the rank of "EXPERT"
>> >
>> > The word "EXPERT" should be Haute Couture.
>> >
>> > "Firedog Certified Home Audio EXPERT" (speaking of a guy who knows where
>> > his
>> > favorite dvd's are in Circuit City
>> > "Microsoft Solutions EXPERT" (speaking of a guy with an A+ certified
>> > tech's
>> > level knowledge of MS AD)
>> >
>> > I'm sick of people whining a test is hard. Let's make it harder...
>> >
>> >
>> > From: Darby Weaver [mailto:ccie.weaver_at_gmail.com]
>> > Sent: Friday, August 07, 2009 5:37 PM
>> > To: Joseph L. Brunner
>> > Cc: Cisco certification
>> > Subject: Re: Got a problem with a CCIE Lab?
>> >
>> > Let me repeat:
>> >
>> > 5000 Support Calls per Month for CCIE Labs and the Security Guys (Look
>> > at the
>> > stats - like 1 new CCIE in how long since the new OEQ?...)
>> >
>> > Not everyone is getting through it as easy as we'd like Joe.
>> >
>> > The fake lab guys only have 6-9 of the labs - not all of them...
>> >
>> > Sorry they are fixing this...
>> > On Fri, Aug 7, 2009 at 1:17 PM, Joseph L. Brunner
>> > <joe_at_affirmedsystems.com<mailto:joe_at_affirmedsystems.com>> wrote:
>> > Why is it 25,000 people can get through it without issues and a few
>> > people
>> > keep going back and complaining about the lab and why it's unfair???
>> >
>> > Lets drop all these complaints and just study
>> >
>> > -----Original Message-----
>> > From: nobody_at_groupstudy.com<mailto:nobody_at_groupstudy.com>
>> > [mailto:nobody_at_groupstudy.com<mailto:nobody_at_groupstudy.com>] On Behalf
>> > Of
>> > Darby Weaver
>> > Sent: Friday, August 07, 2009 12:59 PM
>> > To: Cisco certification
>> > Subject: Got a problem with a CCIE Lab?
>> > Hmm? We read it here all the time. We read it in forums across the
>> > Internet. People take the lab, spend $1400.00, and need to know "WHY?".
>> > It
>> > does not matter what the question is or what the problem was something
>> > made
>> > you leave the lab and now you need to know more. You need to know that
>> > the
>> > CCIE Lab Program cares about "YOU", the cutomer... Well my friends...
>> > they
>> > do and they want you to know they do care about you, your lab
>> > experience,
>> > and your concerns. I mentioned a lab problem I had and was told if I
>> > had
>> > opened a case for it at the time, I would have received a FREE re-take
>> > for a
>> > problem like I encountered in the lab (my workstation rebooted due to a
>> > worm
>> > on my first lab attempt) - I did not complan about it till my 3rd lab
>> > attempt so I guess I was late and I only used the lab feedback tool.
>> >
>> > I wish I had know the procedure. Apparently a lot fo people have issues
>> > in
>> > the lab and it does not matter which track either. The CCIE Support
>> > Team is
>> > there to help. It does not start with the proctors during the lab
>> > itself
>> > and it does not end with the proctors in the lab itself.
>> >
>> > You have options and the right to be treated fairly, you are the
>> > customer
>> > and the lady who heads the program told me this several times in person
>> > yesterday over lunch while I was in Seattle. Now I'm telling you. It's
>> > hearsay from me in this case, but it is something that might do one of
>> > the
>> > following:
>> >
>> > 1. Nothing - maybe that is just the way it is, maybe it is a simple
>> > misunderstanding, etc.
>> >
>> > 2. Maybe get you extra points for something?
>> >
>> > 3. Maybe alleviate extenuating circumstances?
>> >
>> > 4. Maybe get re-grade?
>> >
>> > 5. Maybe get a free re-take?
>> >
>> > 6. Maybe solve your issue, whatever it is, give you closure, and help
>> > you
>> > understand that the entire CCIE Program Team stands for Integrity and
>> > Fairness with regard to the CCIE Lab, not one time, but every time.
>> > Got a problem with the CCIE
>> >
>> > Lab?<http://darbylogs.blogspot.com/2009/08/got-problem-with-ccie-lab.html>
>> > I spoke at length with the CCIE Prorgam "owner" and I guess she's the
>> > boss
>> > of Sara, who is the boss of... Maurillo, Jeff, and the CCIE Content
>> > Development Team, Support, etc.
>> >
>> > I came away with one clear message:
>> >
>> > If you take a CCIE Lab Exam and have any issues...
>> >
>> > Write them asap or open a support ticket. Why?
>> >
>> > 1. They can help.
>> >
>> > 2. They will help.
>> >
>> > 3. They want to help.
>> >
>> > 4. They will do whatever they can to help.
>> >
>> > 5. They want you, the customer, to feel satisfied that they helped you.
>> >
>> > I was told they currently receive over 5000+ requests for support per
>> > month
>> > regarding the CCIE Lab and Sara's support team handles it all. Day in
>> > and
>> > Day out.
>> >
>> > Questions about the lab do not end with the proctor in the lab, re-grade
>> > questions, fairness questions, wording questions, etc.
>> >
>> > Nope! They go to the CCIE Heaven of Support and they get the
>> > "authoritative
>> > answer".
>> >
>> > Now I'm not saying it will always go your way. Most likely it won't.
>> > However, you may get some sense of clarification and understanding of
>> > what
>> > the problem was, why it is that way, and maybe a little peak on what you
>> > can
>> > do to improve yourself and overcome this misunderstanding in the future.
>> >
>> > It's like that.
>> >
>> > Hope this helps someone. Please go to
>> > cisco.com/go/ccie<http://cisco.com/go/ccie> and look for the
>> > latest links for support if you need it.
>> >
>> > These guys are true professionals in every sense and dedicated to the
>> > integrity and fairness of the program. Give them a chance to help you
>> > make
>> > the most out of their dedicated support staff if you feel you need them.
>> >
>> > Blogs and organic groups at http://www.ccie.net<http://www.ccie.net/>
>> >
>> > _______________________________________________________________________
>> > Subscription information may be found at:
>> > http://www.groupstudy.com/list/CCIELab.html
>> >
>> >
>> > Blogs and organic groups at http://www.ccie.net
>> >
>> > _______________________________________________________________________
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Received on Fri Aug 07 2009 - 22:50:28 ART