George:
Point taken. The question is how creative will the troubleshooting section
be? Will there be a 'stock" set of 6-8 standard issues?
I would think that since there are many versions of the lab, then there
would be troubleshooting scenarios that could be geared toward that lab -
maybe 5 or 6 that are common to that lab. That would give them variance and
quite a number of possible scenarios.
For example say there are 6 versions of the R&S lab. Each could have one of
6 troubleshooting scenarios - so that would be 36 possibilities.
Thoughts?
Larry Hadrava
CCIE #12203 CCNP CCNA
Sr. Support Engineer IPexpert, Inc.
URL: http://www.IPexpert.com
On Wed, May 6, 2009 at 7:00 PM, George Roman <georgeroman_at_gmail.com> wrote:
> I agree Scott is always right :) now serious we need to make distinction
> between the cause and the effect.
> You can get all day "network is down" effect (i get it also). But if the
> cause is always the same you will solve this in 1 minute and you get the
> "how good this guy is".
>
> What i am trying to say here is that if cisco is going to give you the same
> cause most the time, the the troubleshooting part will be easy points.
>
> Best regards,
> George
>
>
> On Thu, May 7, 2009 at 12:49 AM, Larry Hadrava
<lhadrava_at_ipexpert.com>wrote:
>
>> Scott has a good point. I get the network is down calls all day. I play
>> Columbo and find out that one user cannot open an email with a blobked
>> attachment. I love my job:-)
>> Larry Hadrava
>> CCIE #12203 CCNP CCNA
>> Sr. Support Engineer IPexpert, Inc.
>> URL: http://www.IPexpert.com <http://www.ipexpert.com/>
>>
>>
>> On Wed, May 6, 2009 at 6:00 PM, Scott Morris <
>> smorris_at_internetworkexpert.com> wrote:
>>
>>> I think it would be easier to just have a ticket saying "The network is
>>> broken." which is how most user-instigated tickets start anyway. ;)
>>>
>>>
>>>
>>>
>>> *Scott Morris*, CCIE/x4/ (R&S/ISP-Dial/Security/Service Provider) #4713,
>>>
>>> JNCIE-M #153, JNCIS-ER, CISSP, et al.
>>>
>>> JNCI-M, JNCI-ER
>>>
>>> smorris_at_internetworkexpert.com
>>>
>>>
>>> Internetwork Expert, Inc.
>>>
>>> http://www.InternetworkExpert.com <http://www.internetworkexpert.com/>
>>>
>>> Toll Free: 877-224-8987
>>>
>>> Outside US: 775-826-4344
>>>
>>>
>>> Knowledge is power.
>>>
>>> Power corrupts.
>>>
>>> Study hard and be Eeeeviiiil......
>>>
>>>
>>>
>>> George Roman wrote:
>>> > I think it depends on cisco also how often will they make the same
>>> > issues to repeat.
>>> > Think about it... if they have 5 issues and they keep doing the same
>>> > it will be easy enough if someone just tells you for example "bgp has
>>> > the wrong as number" and there you go.. you have the points.
>>> >
>>> > Regards,
>>> > George
>>> >
>>> >
>>> > On Tue, May 5, 2009 at 6:20 PM, Radioactive Frog <pbhatkoti_at_gmail.com
>>> > <mailto:pbhatkoti_at_gmail.com>> wrote:
>>> >
>>> > Just wondering about the lab-rat(s) - what strategy will they be
>>> > thinking to
>>> > cheat the troubleshooting section?
>>> >
>>> > Duh!
>>> >
>>> > -Frog
>>> >
>>> >
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>>> >
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Received on Wed May 06 2009 - 19:09:55 ART
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