Re: Cisco Announced change to R&S

I agree Scott is always right :) now serious we need to make distinction
between the cause and the effect.
You can get all day "network is down" effect (i get it also). But if the
cause is always the same you will solve this in 1 minute and you get the
"how good this guy is".

What i am trying to say here is that if cisco is going to give you the same
cause most the time, the the troubleshooting part will be easy points.

Best regards,
George

On Thu, May 7, 2009 at 12:49 AM, Larry Hadrava <lhadrava_at_ipexpert.com>wrote:

> Scott has a good point. I get the network is down calls all day. I play
> Columbo and find out that one user cannot open an email with a blobked
> attachment. I love my job:-)
> Larry Hadrava
> CCIE #12203 CCNP CCNA
> Sr. Support Engineer b IPexpert, Inc.
> URL: http://www.IPexpert.com
>
>
> On Wed, May 6, 2009 at 6:00 PM, Scott Morris <
> smorris_at_internetworkexpert.com> wrote:
>
>> I think it would be easier to just have a ticket saying "The network is
>> broken." which is how most user-instigated tickets start anyway. ;)
>>
>>
>>
>>
>> *Scott Morris*, CCIE/x4/ (R&S/ISP-Dial/Security/Service Provider) #4713,
>>
>> JNCIE-M #153, JNCIS-ER, CISSP, et al.
>>
>> JNCI-M, JNCI-ER
>>
>> smorris_at_internetworkexpert.com
>>
>>
>> Internetwork Expert, Inc.
>>
>> http://www.InternetworkExpert.com <http://www.internetworkexpert.com/>
>>
>> Toll Free: 877-224-8987
>>
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>>
>>
>> Knowledge is power.
>>
>> Power corrupts.
>>
>> Study hard and be Eeeeviiiil......
>>
>>
>>
>> George Roman wrote:
>> > I think it depends on cisco also how often will they make the same
>> > issues to repeat.
>> > Think about it... if they have 5 issues and they keep doing the same
>> > it will be easy enough if someone just tells you for example "bgp has
>> > the wrong as number" and there you go.. you have the points.
>> >
>> > Regards,
>> > George
>> >
>> >
>> > On Tue, May 5, 2009 at 6:20 PM, Radioactive Frog <pbhatkoti_at_gmail.com
>> > <mailto:pbhatkoti_at_gmail.com>> wrote:
>> >
>> > Just wondering about the lab-rat(s) - what strategy will they be
>> > thinking to
>> > cheat the troubleshooting section?
>> >
>> > Duh!
>> >
>> > -Frog
>> >
>> >
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>> >
>> >
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Received on Thu May 07 2009 - 01:00:10 ART