RE: UCM 6.1 Conference calls and placing on hold disconnecting

My mistake, we are running 12.4-20(T2) on our gateways and 12.4-20(T1)
on our conference bridge.

On our conference bridge we are running:
c2800nm-ipvoicek9-mz.124-20.T1.bin

On our gateways: c3845-spservicesk9-mz.124-20.T2.bin"

Glad I sent this email! Guess I'm going to schedule an outage tonight
and bump them up to 12.4-20(T2)! :-)

We'll see if that resolves the issue. I could have swarn I changed it to
T2. Must have been smoking too much crack that evening.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - Cisco Learning Partner (CLP)

Email: brad_at_ccbootcamp.com

Toll Free: 877-654-2243

International: +1-702-968-5100

Skype: skype:ccbootcamp?call

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/>

________________________________

From: D.H. Williams [mailto:draythw_at_gmail.com]
Sent: Friday, April 24, 2009 2:56 PM
To: Brad Ellis
Cc: Pamela Pinero; ccielab_at_groupstudy.com
Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
calls

We went from

flash:c3825-ipvoice_ivs-mz.124-15.T3.bin

to

flash:c3825-ipvoice_ivs-mz.124-22.T.bin

at our Data Center (where our inbound PSTN and outbound SIP terminate)

And to be honest, our sites with the conference issues are running the
15.T3, so we might be doing an IOS upgrade here soon to see if that
might resolve the conferencing getting stuck.

On Fri, Apr 24, 2009 at 4:52 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:

Which IOS are you running? We had a LOT of issues with UC 6.1 that were
finally resolved with an ES on UC 6.1 and 12.22T2. I've been deathly
scared of moving up to 7.0.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - Cisco Learning Partner (CLP)

Email: brad_at_ccbootcamp.com

Toll Free: 877-654-2243

International: +1-702-968-5100

Skype: skype:ccbootcamp?call

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/>

________________________________

From: D.H. Williams [mailto:draythw_at_gmail.com]
Sent: Friday, April 24, 2009 2:46 PM

To: Brad Ellis
Cc: Pamela Pinero; ccielab_at_groupstudy.com
Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
calls

I'm in the same boat, as I just get one of our guys to go do a shut, no
shut on whatever site is complaining dsp profile for conferencing.

A little OT, but 7.0.1 also broke our SIP trunks we use for outbound
calling to where we were only getting call setup and no media. IOS
upgrade fixed this problem. debug ccsip commands didn't show anything
out of the ordinary.

I have a feeling complaints like these are why there is a 1+ GB "update"
on CCO that I really need to get around to loading. The conferencing
just reared its head this week. I haven't been able to deduce a pattern
yet.

On Fri, Apr 24, 2009 at 4:36 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:

Lovely. I've had this happen with a customer for a while. They have way
too many phones to try and grab traces (it takes 2-3 months for this bug
to show) so we haven't determined the root cause. What have you seen as
the cause? Still unknown?

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - Cisco Learning Partner (CLP)

Email: brad_at_ccbootcamp.com

Toll Free: 877-654-2243

International: +1-702-968-5100

Skype: skype:ccbootcamp?call

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/>

________________________________

From: D.H. Williams [mailto:draythw_at_gmail.com]
Sent: Friday, April 24, 2009 2:24 PM
To: Brad Ellis
Cc: Pamela Pinero; ccielab_at_groupstudy.com
Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
calls

FYI, but just ran across this in 7.0.1 as well.

DH
16790

On Fri, Apr 24, 2009 at 4:14 PM, Brad Ellis <brad_at_ccbootcamp.com> wrote:

Take a look at your conference bridge resources using RTMT. You could
have some resources in a "stuck" state. I think this is a known bug in
UC 6.1. If you don't want to do any troubleshooting and you just want to
try to fix it, restart your conference bridge and see if that does the
trick.

thanks,
Brad Ellis
CCIE#5796 (R&S / Security)
CCSI# 30482
CEO / President
CCBOOTCAMP - Cisco Learning Partner (CLP)
Email: brad_at_ccbootcamp.com
Toll Free: 877-654-2243
International: +1-702-968-5100
Skype: skype:ccbootcamp?call
FAX: +1-702-446-8012
YES! We take Cisco Learning Credits!
Training And Remote Racks: http://www.ccbootcamp.com

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
Pamela Pinero
Sent: Friday, April 24, 2009 2:07 PM
To: ccielab_at_groupstudy.com
Subject: UCM 6.1 Conference calls and placing on hold disconnecting
calls

When I try to put someone on hold or do a conference call, the call
drops.
It was working fine for the past two weeks without any issues. Help.

Blogs and organic groups at http://www.ccie.net
Received on Fri Apr 24 2009 - 15:04:16 ART