From: raul raul (juvenn@hotmail.com)
Date: Wed Mar 18 2009 - 05:00:17 ART
Current situation PABX:
Customer A assign to a Hotline Number: 1800 xxxx xxxx
Customer B assign to a hotline Number: 6yyyy yyyy
Our Helpdesk Number 6zzzz zzzz
When Customer A call 1800 xxxx xxxx this number will reach our Helpdesk Number (6zzzz zzzz) and Our Helpdesk able to identified the source are from Customer A
When Customer B call 6yyyy yyyy this number will reach our Helpdesk Number (6zzzz zzzz) and Our Helpdesk able to identified they the source are from Customer B
Same goes to Customer C , D , E
Can Cisco VOIP handle this and any software required ?
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