From: Scott Morris (smorris@internetworkexpert.com)
Date: Sat Jan 10 2009 - 13:26:06 ARST
I'm not disputing anyone's right to express their opinions. I merely
offered a suggestion to better reach a resolution for the person(s)
expressing their opinions.
You can either take that action, or as you note, you can decide not to. We
can each decide to make sense or to live in an altered reality.
I do not intend to deprive anyone of their choices no matter how poor I
believe them to be. ;)
Scott
-----Original Message-----
From: Rado Vasilev [mailto:decklandv@gmail.com]
Sent: Saturday, January 10, 2009 5:46 AM
To: Scott Morris
Cc: 'ccie voice'; 'Anthony Sequeira'; ccielab@groupstudy.com
Subject: Re: Internetwork Expert - Worst Voice CCIE Vendor
On 9 Jan 2009, at 21:11, Scott Morris wrote:
> While I'm not part of the voice development, I would find it pretty
> difficult to summarize things in that fashion.
>
> My suggestion would be to take it up with the sales folks and
> request your
> refund if you would like. While the initial impression/problem may
> be fine
> for a public forum, I think we've crossed the line about what is or
> is not
> necessary for public consumption.
Scott, people are more then welcome to share their opinion about any
vendor materials and their quality.
If yours suck, it's my choice to believe the guy or not, but he has
EVERY right to say it here.
You work for a great company and I choose to disagree that your post
represents it.
All the best,
Rado
>
> I'm not sure what you have or have not been told. But I can say
> that I
> haven't seen a lot of traffic on the voice forums talking about this
> "problem". And I'm pretty sure I'm subscribed to all of them. But
> calling
> the sales/customer service folks during business hours would seem to
> be the
> most appropriate avenue.
>
> Cheers,
>
>
>
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
> Of ccie
> voice
> Sent: Friday, January 09, 2009 2:49 PM
> To: Anthony Sequeira; ccielab@groupstudy.com
> Subject: Re: Internetwork Expert - Worst Voice CCIE Vendor
>
> Since you are speaking as a spokesperson for Internetwork Expert,
> are all
> paying customers to assume the following status?
>
> CCIE Voice Workbook Volume 2:
> Availability - Not available
> Status - Internetwork Expert refuses to give a status and/or
> completion date
> Resolution - get a refund
>
> CCIE Voice Class on Demand:
> Availability - Not available
> Status - Internetwork Expert refuses to give a status and/or
> completion date
> Resolution - get a refund
>
> On Thu, Jan 8, 2009 at 11:08 PM, Anthony Sequeira <
> asequeira@internetworkexpert.com> wrote:
>
>> Please contact our Customer Service or Sales department with your
>> information and I am sure they will provide you with a full refund.
>> So
> sorry
>> about the delays. I am sure they are a result of our desire to
>> create some
>> of the best materials available. We always strive to do that.
>>
>> Anthony J. Sequeira, CCIE #15626, CCSI #23251
>> Senior CCIE Instructor
>>
>> asequeira@internetworkexpert.com
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com <http://
>> www.internetworkexpert.com/>
>> Toll Free: 877-224-8987
>> Outside US: 775-826-4344
>>
>>
>> On Jan 8, 2009, at 8:11 PM, ccie voice wrote:
>>
>> I am sending this on behalf many paying customers that are getting
>> no
>>> answers in your internal forum.
>>>
>>> We are only going to ask/beg for updates for a workbook (annouced
>>> over a
>>> year ago) and Class on Demand (release date July still not
>>> available)
>>> internally for so long.
>>>
>>> For the Voice Workbook Vol 2 product there is a video to view
>>> (posted in
>>> Sept) that tells us that a lab is going to come out every week,
>>> has it
>>> happened ? No! One lab has been released without an anwer key and
>>> several
>>> people have asked for updates since then and you have failed to
>>> respond.
>>>
>>> If you won't answer your own internal forum, maybe you will
>>> respond when
>>> posts are made to every CCIE forum bashing your product.
>>>
>>> Complaints will continue until you give your customers an update
>>> to these
>>> products!
>>>
>>> -Paying Customers For Products Not Devilered
>>>
>>>
>>> Blogs and organic groups at http://www.ccie.net
>>>
>>> _______________________________________________________________________
>>> Subscription information may be found at:
>>> http://www.groupstudy.com/list/CCIELab.html
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
This archive was generated by hypermail 2.1.4 : Sun Mar 01 2009 - 09:43:37 ARST