From: Huan Pham (pnhuan@yahoo.com)
Date: Mon Sep 08 2008 - 05:18:26 ART
Could you pls tell us exact IOS version, and the card details. The output of
the following should do:
show version
show diag
Normally you need to configure Controller E1 before you see the interface. If
the card you use can work both in T1 and E1 mode, then you also need to
specify the mode it should work in before configuring controller.
You also need to check Feature Navigation to see if your router supports the
card. In many cases, the card do show in the show diag, but the router still
does not it.
--- On Mon, 9/8/08, Harry Chan <harrychan.hk@gmail.com> wrote:
From: Harry Chan <harrychan.hk@gmail.com>
Subject: [OT] New card doesn't show up in router - pls help
To: "Cisco certification" <ccielab@groupstudy.com>
Date: Monday, September 8, 2008, 4:41 PM
Dear Experts,
Would anyone please give me a hand to troubleshoot this. I have a
2620 router with One G703 card, and one ISDN module connected. I need
to add another G703 card then I inserted it and reloaded the router.
After the reload I don't see it's present with the "show
interface"
command.
I did research on the web and found the command "show diag", with
this
command I see the card is recognized but somehow it just unusable. I
have also checked my current IOS version and it meets the minimum
requipment for the card.
Here are some outputs, any inputs are welcomed, thank you for reading.
Harry
Router>show ver
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-I-M), Version 12.2(6j), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Sat 19-Jul-03 10:18 by ccai
Image text-base: 0x80008088, data-base: 0x809944D0
ROM: System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)
System image file is "flash:c2600-i-mz.122-6j.bin"
Router>show diag
Slot 0:
C2620 1FE Mainboard Port adapter, 3 ports
<................................>
EEPROM contents (hex):
WIC Slot 0:
E1 G.703 (1 port) WAN daughter card WAN daughter card
Hardware revision 1.0 Board revision A0
Serial number 26660918 Part number 800-06722-02
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 2F 01 00 01 96 D0 36 50 1A 42 02 00 00 00 00
0x30: 50 00 00 00 01 09 10 00 FF FF FF FF FF FF FF FF
WIC Slot 1:
E1 G.703 (1 port) WAN daughter card WAN daughter card
Hardware revision 1.0 Board revision B0
Serial number 35155947 Part number 800-06722-03
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 2F 01 00 02 18 6F EB 50 1A 42 03 00 00 00 00
0x30: 58 00 00 00 06 08 14 00 FF FF FF FF FF FF FF FF
Router>show inter summary
*: interface is up
IHQ: pkts in input hold queue IQD: pkts dropped from input queue
OHQ: pkts in output hold queue OQD: pkts dropped from output queue
RXBS: rx rate (bits/sec) RXPS: rx rate (pkts/sec)
TXBS: tx rate (bits/sec) TXPS: tx rate (pkts/sec)
TRTL: throttle count
Interface IHQ IQD OHQ OQD RXBS RXPS TXBS TXPS TRTL
----------------------------------------------------------------------
* FastEthernet0/0 0 0 0 0 15000 19 21000 22 0
* Serial0/0:0 0 0 0 367 19000 19 14000 17 0
* BRI1/0 0 0 0 0 0 0 0 0 0
BRI1/0:1 0 0 0 8 0 0 0 0 0
BRI1/0:2 0 0 0 8 0 0 0 0 0
* BRI1/1 0 0 0 0 0 0 0 0 0
BRI1/1:1 0 0 0 8 0 0 0 0 0
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