Re: DocCD redirects to Products & Services page!

From: Graham Clarke (graham@cisco-engineer.com)
Date: Tue Mar 25 2008 - 05:13:46 ART

This is getting stupid, when they first annouced it, they told people there
would be no disruptions, now today I go to 12.4 Master index, and its gone,
not even a redirected link! Most of the 12.4 links are broken, some
12.3still work but most redirect, and if that is true we cant use the
new
documentation site, then might aswell not even bother using the doccd
anymore.

I doubt the small team input the redirects for every single link, after all,
if the main Cisco web page havent managed to keep on top of redirects, how
can they expect too? equally what about links that have silently been purged
like those nested under 12.4 master index?

I think someone needs to get a grip of this asap.

On 23/03/2008, Rik Guyler <rik@guyler.net> wrote:
>
> According to the current "Ask the Experts" thread on the CCO discussion
> forums:
>
> "The approach our CCIE Lab operations is taken is to redirect the queries
> that are no longer available at www.cisco.com/univercd to the current and
> valid web page.
>
> Every time a page is moved our lab team creates an entry allowing the new
> path, so all needed documentation will be available for candidates.
>
> Regards,
> Maurilio"
>
> As for redirects outside of Univercd, I believe you have never been able
> to
> get beyond that area since they went to the online format (somebody
> correct
> me if I'm wrong). But what do I know...last time I took the lab you still
> had access to the actual CD. ;-)
>
> Rik
>
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of Ed
> Lui
> Sent: Sunday, March 23, 2008 12:34 PM
> To: YourPal
> Cc: Dinesh Patel; ccielab@groupstudy.com
> Subject: Re: DocCD redirects to Products & Services page!
>
>
> I was asking questions related to San Jose. Not sure if that applies to
> all
> locations.
>
>
> On Sun, Mar 23, 2008 at 7:09 AM, YourPal <dearprudence28@gmail.com> wrote:
> > This is a very serious issue to us candidates!
> >
> > It happens to all lab locations?
> >
> >
> >
> >
> > On 3/22/08, Ed Lui <edwlui@gmail.com> wrote:
> > > I was told by a lady at cisco a few minutes ago. Anything outside
> > > the
> > http://www.cisco.com/univercd will NOT be AVAILABLE during the lab exam.
> > Even if the link is broken or the documentation has been moved outside
> > of the link.
> > >
> > > :-(
> > >
> > >
> > >
> > > On Tue, Mar 18, 2008 at 3:55 AM, Dinesh Patel
> > > <jedidinesh@googlemail.com>
> > wrote:
> > >
> > > >
> > > > my friend took the lab last week and he couldn't find the master
> index.
> > > > without this I'm completely lost as I have no chance of knowing
> > > > which command belongs where... could be an abrupt end to my CCIE
> > > > plans, but
> > I'm
> > > > hoping Cisco will sort it out soon.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > On Tue, Mar 18, 2008 at 2:14 AM, YourPal
> > > > <dearprudence28@gmail.com>
> > wrote:
> > > >
> > > > > Hi Group,
> > > > >
> > > > > Can anyone advise what is Cisco doing to the 12.4 stuff on DocCD?
> > > > >
> > > > > The "Cisco IOS Release 12.4 Master Indexes" is virtually gone as
> > > > > I
> > used it
> > > > > today.
> > > > >
> > > > > Searching Command Reference redirects to:
> > > > >
> > > > >
> > http://www.cisco.com/en/US/products/ps6350/prod_command_reference_list
> > .html
> > > > >
> > > > > Anyone taken the lab recently, were you able to open the above
> > > > > page
> > and
> > > > > any
> > > > > of its links?
> > > > >
> > > > > Say, I know one particular command but don't know which
> > > > > technology
> > section
> > > > > it is documented in. I can't search using 12.4 Master Indexes
> > > > > because
> > it
> > > > > is
> > > > > no longer available. So I try 12.3. But the command is not
> > > > > available there.
> > > > > Should I go to the 12.4 Command Reference and make a wild guess
> > > > > or randomly search through some of the technology sections?
> > > > >
> > > > > Please advise.
> > > > >
> > > > >
> > > > > Thank you.
> > > > >
> > > > > BR,
> > > > > Emil
> > > > >
> > > > >
> > > > > On 3/6/08, Scott Morris <smorris@ipexpert.com> wrote:
> > > > > >
> > > > > > Personally I like the ones that end up after about three
> > > > > > redirects
> > > > > getting
> > > > > > you back where you started...
> > > > > >
> > > > > > Whoever thought this disassembly of the Documentation was a
> > brilliant
> > > > > idea
> > > > > > is clearly one who never tried to find anything. *sigh*
> > > > > >
> > > > > >
> > > > > > Scott Morris, CCIE4 (R&S/ISP-Dial/Security/Service Provider)
> > > > > > #4713, JNCIE-M #153, JNCIS-ER, CISSP, et al.
> > > > > > CCSI/JNCI-M/JNCI-ER
> > > > > > VP - Technical Training - IPexpert, Inc.
> > > > > > IPexpert Sr. Technical Instructor
> > > > > >
> > > > > > A Cisco Learning Partner - We Accept Learning Credits!
> > > > > >
> > > > > > smorris@ipexpert.com
> > > > > >
> > > > > >
> > > > > >
> > > > > > Telephone: +1.810.326.1444
> > > > > > Fax: +1.810.454.0130
> > > > > > http://www.ipexpert.com
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On
> > > > > > Behalf
> > Of
> > > > > > YourPal
> > > > > > Sent: Wednesday, March 05, 2008 4:27 PM
> > > > > > To: ccielab@groupstudy.com
> > > > > > Subject: Re: DocCD redirects to Products & Services page!
> > > > > >
> > > > > > Hi Group,
> > > > > >
> > > > > > It's really frustrating to navigate the DocCD these days.
> > > > > > There are
> > many
> > > > > > redirections and they sometimes lead me to nowhere. I'm
> > > > > > worried that
> > > > > these
> > > > > > redirected pages are blocked in the actual lab.
> > > > > >
> > > > > > Can anyone tell me whether the following access methods are
> > permitted in
> > > > > > the
> > > > > > actual lab as per your recent lab experience:
> > > > > >
> > > > > > 1. http://www.cisco.com/univercd
> > > > > >
> > > > > > 2. Click on "Cisco Technical Support and Documentation"
> > > > > >
> > > > > > 3. In "Select a category", select "Cisco IOS Software"
> > > > > >
> > > > > > 4. In "Select a sub-category", select "Cisco IOS Software
> > > > > > Release 12.4Family"
> > > > > >
> > > > > > 5. In "Select a product", select "Cisco IOS Software Releases
> > > > > 12.4Mainline"
> > > > > >
> > > > > >
> > > > > >
> > > > > > Thank you.
> > > > > >
> > > > > > BR,
> > > > > > Emil
> > > > > >
> > > > > >
> > > > > > On 2/29/08, Jack Flash <jack.flash@inbox.com> wrote:
> > > > > > >
> > > > > > > Personally I'm getting close to giving up with the DocCD
> > > > > > > (although
> > I
> > > > > > > know that's madness). I can't get my head around the
> > > > > > > layout, but
> > that
> > > > > > > is a small issue when compared to the fact that links often
> > > > > > > fail
> > and
> > > > > > > it mentions that the links are getting moved to another site.
> > Rather
> > > > > > > disconcerting when it's the only resource in the lab.
> > > > > > >
> > > > > > > YourPal wrote:
> > > > > > > > Hi Group,
> > > > > > > >
> > > > > > > > Anyone experiences the following problem using DocCD?
> > > > > > > >
> > > > > > > > Cisco IOS Release 12.4 Command Reference -> Cisco IOS IP
> > > > > > > > Routing
> > > > > > > Protocols
> > > > > > > > Command Reference, Release 12.4
> > > > > > > >
> > > > > > > > Only BGP commands are available. Where are the other
> > > > > > > > routing
> > > > > > protocols?
> > > > > > > I'm
> > > > > > > > looking for OSPF commands specifically.
> > > > > > > >
> > > > > > > > When I clicked on Introduction, I saw OSPF Commands. I
> > > > > > > > clicked
> > on
> > > > > > > > it, it redirected me to the Products & Services page:
> > > > > > > >
> > > > > > > > http://www.cisco.com/en/US/products/index.html
> > > > > > > >
> > > > > > > > I was baffled. It wasn't like this in the past. Anyone has
> > > > > > > > a workaround
> > > > > > > for
> > > > > > > > this? Meanwhile, I have to refer to 12.2 Command Reference.
> > > > > > > >
> > > > > > > >
> > > > > > > > Thank you.
> > > > > > > >
> > > > > > > > BR,
> > > > > > > > Emil
> > > > > > > >
> > > > > > > >
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-- 
Thanks

Graham Clarke

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