From: kang lee (kanghlee@gmail.com)
Date: Wed Mar 19 2008 - 10:19:32 ART
I don't think we will set up call center. We have only 10,000 phone
accounts. Phone system is avaya shop and and data is cisco. I did search on
google and most of results were in favor of avaya like you said. I was the
other way around.
Thank you for your input. big help!!
On Wed, Mar 19, 2008 at 1:54 AM, <jerry.du@accenture.com> wrote:
> Per my feeling, AVAYA system is much stable in large big call center.
> Most of call center are build based on AVAYA solution instead of CISCO.
> AVAYA has more features in reporting system as well. If you want setup
> call center, AVAYA should be good for you. If for enterprise use, Cisco
> is cost saving solution. You may ask GOOGLE for more detail in
> technology side.....
>
>
>
>
> Regards,
> Jerry
>
>
>
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> kang lee
> Sent: Wednesday, March 19, 2008 12:18 PM
> To: ccielab@groupstudy.com
> Subject: CISCO VOIP VS AVAYA VOIP
>
> Hi Group,
> I am currently evaluating VOIP products for my company. Can anyone
> tell me
> products comparison for CISCO VOIP VS AVAYA VOIP solutions?
>
> I went through some search engine and it has a lot of articles and post
> about Aavaya has better products but not much Cisco side articles.
> I was believing CISCO VOIP, call manager, unified solutions, are far
> better
> than other VOIP vendor products but right now not sure.
>
> Thanks in advance.
>
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