From: Hoogen (hoogen82@gmail.com)
Date: Wed Mar 19 2008 - 13:33:02 ART
I would say this, if you are looking for more stability AVAYA is good. But
if you think of ease of managing things CISCO is better since there are many
engineers trained to do this. I may be wrong. I worked for a partner company
before.. Call centres Cisco was a nightmare...that is if you kind of want to
keep growing and adding new features..not so recommended.. So AVAYA wins in
that case. Now for enterprise networks.. Cisco and AVAYA deployments both
are reasonably okay i believe...I don't think there is much difference
there..
-Hoogen
On 3/19/08, kang lee <kanghlee@gmail.com> wrote:
>
> I don't think we will set up call center. We have only 10,000 phone
> accounts. Phone system is avaya shop and and data is cisco. I did search
> on
> google and most of results were in favor of avaya like you said. I was the
> other way around.
>
> Thank you for your input. big help!!
> On Wed, Mar 19, 2008 at 1:54 AM, <jerry.du@accenture.com> wrote:
>
> > Per my feeling, AVAYA system is much stable in large big call center.
> > Most of call center are build based on AVAYA solution instead of CISCO.
> > AVAYA has more features in reporting system as well. If you want setup
> > call center, AVAYA should be good for you. If for enterprise use, Cisco
> > is cost saving solution. You may ask GOOGLE for more detail in
> > technology side.....
> >
> >
> >
> >
> > Regards,
> > Jerry
> >
> >
> >
> >
> > -----Original Message-----
> > From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> > kang lee
> > Sent: Wednesday, March 19, 2008 12:18 PM
> > To: ccielab@groupstudy.com
> > Subject: CISCO VOIP VS AVAYA VOIP
> >
> > Hi Group,
> > I am currently evaluating VOIP products for my company. Can anyone
> > tell me
> > products comparison for CISCO VOIP VS AVAYA VOIP solutions?
> >
> > I went through some search engine and it has a lot of articles and post
> > about Aavaya has better products but not much Cisco side articles.
> > I was believing CISCO VOIP, call manager, unified solutions, are far
> > better
> > than other VOIP vendor products but right now not sure.
> >
> > Thanks in advance.
> >
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