Re: InternetworkExpert Mock Labs - Refunded Tokens don't tally

From: Ron Lim (gottobeccie@gmail.com)
Date: Wed Feb 27 2008 - 17:17:47 ARST


Hi Brian,

Thanks for explanation.

Will do.

Case closed. :)

Regards,
Ron

On 2/28/08, Brian Dennis <bdennis@internetworkexpert.com> wrote:
> Subodh,
> There was a small technical issue that's been resolved. You should see
> within the next couple hours that your mock labs will reappear back in
> your schedule. If you had purchased a mock lab at the $99 price but
> haven't scheduled it you will be given the extra 30 tokens as part of
> our investment protection program.
>
> HTH,
>
> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> bdennis@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987
> Direct: +1-775-544-1653 (Outside the US and Canada)
>
> >----- Original Message -----
> Subject: RE: InternetworkExpert Mock Labs - Refunded Tokens don't tally
> Date: Wed, February 27, 2008 10:07
> From: subodh.rawat@wipro.com
>
> > I had the same issue today.
> >
> > In fact I bought two mock labs for $99 in Dec. I then chatted with one
> > of their Customer executive and got confirmation that in case I
> > reschedule this lab in future after Dec 31st (Dec 31st was the last date
> > of discount offer), I will not have to pay extra.
> >
> > Anyways, I rescheduled both the labs and paid extra amount (approx $60).
> > But today, I got email that my labs have been dropped due to conflict
> > with someone else.
> >
> > Looks to me some technical issue.
> >
> > Subodh
> >
> > -----Original Message-----
> > From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> > Ron Lim
> > Sent: Wednesday, February 27, 2008 11:04 PM
> > To: Cisco certification
> > Subject: InternetworkExpert Mock Labs - Refunded Tokens don't tally
> >
> > Hi,
> >
> > Does anyone bought InternetworkExpert Mock Labs at 99 tokens and the
> > tokens are being refunded?
> >
> > I personally bought 4 x 99 tokens for 4 mock labs. I receive 4 emails
> > from InterneworkExpert that there is a conflict and hence tokens are all
> > refunded (Not payment).
> >
> > That's still fine.
> >
> > The worst part is when I reschedule for the mock labs, now it cost 129
> > tokens per mock lab.
> >
> > My question is does anyone out there experience the same issue? I
> > thought it suppose to refund 129 tokens per mock lab (Due to conflict or
> > etc reasons).
> >
> > If not, 4 x 99 = 396 tokens could only have 3 x 129 = 387 tokens, just
> > enough for 3 mock labs currently instead of the previously intended to
> > buy tokens for 4 mock labs.
> >
> > Maybe, I did miss out IE disclaimer regarding price increment or others.
> >
> > Hope someone could stand out to explain this.
> >
> > Thanks!
> >
> > Regards,
> > Ron
> >
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