From: subodh.rawat@wipro.com
Date: Wed Feb 27 2008 - 18:10:35 ARST
Hi Brain,
Thanks for your quick response and support by your CS.
I have got $60 refunded and my previous lab dates restored.
Regards,
Subodh
-----Original Message-----
From: Brian Dennis [mailto:bdennis@internetworkexpert.com]
Sent: Thursday, February 28, 2008 12:09 AM
To: Subodh Singh Rawat (WT01 - TELECOM SERVICE PROVIDER);
gottobeccie@gmail.com; ccielab@groupstudy.com
Subject: RE: InternetworkExpert Mock Labs - Refunded Tokens don't tally
Subodh,
There was a small technical issue that's been resolved. You should
see within the next couple hours that your mock labs will reappear back
in your schedule. If you had purchased a mock lab at the $99 price but
haven't scheduled it you will be given the extra 30 tokens as part of
our investment protection program.
HTH,
Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: +1-775-544-1653 (Outside the US and Canada)
>----- Original Message -----
Subject: RE: InternetworkExpert Mock Labs - Refunded Tokens don't tally
Date: Wed, February 27, 2008 10:07
From: subodh.rawat@wipro.com
> I had the same issue today.
>
> In fact I bought two mock labs for $99 in Dec. I then chatted with one
> of their Customer executive and got confirmation that in case I
> reschedule this lab in future after Dec 31st (Dec 31st was the last
> date of discount offer), I will not have to pay extra.
>
> Anyways, I rescheduled both the labs and paid extra amount (approx
$60).
> But today, I got email that my labs have been dropped due to conflict
> with someone else.
>
> Looks to me some technical issue.
>
> Subodh
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
> Of Ron Lim
> Sent: Wednesday, February 27, 2008 11:04 PM
> To: Cisco certification
> Subject: InternetworkExpert Mock Labs - Refunded Tokens don't tally
>
> Hi,
>
> Does anyone bought InternetworkExpert Mock Labs at 99 tokens and the
> tokens are being refunded?
>
> I personally bought 4 x 99 tokens for 4 mock labs. I receive 4 emails
> from InterneworkExpert that there is a conflict and hence tokens are
> all refunded (Not payment).
>
> That's still fine.
>
> The worst part is when I reschedule for the mock labs, now it cost 129
> tokens per mock lab.
>
> My question is does anyone out there experience the same issue? I
> thought it suppose to refund 129 tokens per mock lab (Due to conflict
> or etc reasons).
>
> If not, 4 x 99 = 396 tokens could only have 3 x 129 = 387 tokens, just
> enough for 3 mock labs currently instead of the previously intended to
> buy tokens for 4 mock labs.
>
> Maybe, I did miss out IE disclaimer regarding price increment or
others.
>
> Hope someone could stand out to explain this.
>
> Thanks!
>
> Regards,
> Ron
>
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