From: Mohammad Saeed (mzsaeed@gmail.com)
Date: Tue Jan 15 2008 - 21:42:38 ARST
Hi,
Actually I knew that as per policy they have right not to return my
money, but if some one has genuine reason I don't understand why they
shall ignore that......so I though that I will go as high as possible
to get my money back if helpdesk refuse. So, I would suggest that if
helpdesk agent have refused, contact CCIE Program Manager and if he
refuses get to his manager till you exhaust all the possible links....
Regards,
Mohammad Saeed
On Jan 14, 2008 2:35 AM, Scott Vermillion <scott_ccie_list@it-ag.com> wrote:
> I have traveled internationally throughout my entire career. What I have
> learned is that some rules can neither be broken nor even be bent. On the
> other hand, the people in "the bureaucracy" are just that - people. If
> Cisco can't help you, is there any way for you to make a direct plea to the
> folks involved in the visa issue process? If I'm taking that phone call or
> e-mail, I can feel the pain of someone about to lose $1400 of their own
> money. If I can possibly help at that point, I will. Just a thought...
>
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
>
> George Goglidze
> Sent: Sunday, January 13, 2008 7:49 PM
> To: m hussain
> Cc: Cisco certification
> Subject: Re: urgent Help required, lab on 18th Jan 2008 but no visa....
>
> Hi there,
>
> I don't think anyone can help you unfortunately,
> if Cisco told you, you can't have refund, or date swap, that' it.
>
> Actually it's written in policy you sign (click "I Agree"), when you make a
> payment.
>
> The only chance you have is to speak with the embassy and try to get a visa.
> otherwise you will have to book a new date and pay again.
>
> this is really unfortunate, I would suggest next time, you begin preparing
> your travel papers like 6 months before, and not the last moment when you're
> out of time.
>
> Regards,
>
>
> On Jan 11, 2008 8:05 PM, m hussain <mmgnoc@hotmail.co.uk> wrote:
>
> > hello to every one on Group Study,
> >
> > I m ready for my lab exams on 18th of january 2008.
> >
> > But i m not able to get my visa (Belgium) until now, as embassy need
> > further
> > time to grant me a visa.
> >
> > i called cisco, opened a TAC case.
> >
> > but they said i can't get any refund, and also no possibility to get any
> > other
> > date.
> > and i will lose my money.
> >
> > i explained that i got sick for 10 days, doctor asked me not to go
> > outside, as
> > i was infected by Virus.
> > i explained every thing. but they are keep saying they can't do any
> > thing...
> >
> > can some one suggest me what i can do....???????????????????
> >
> > Please this is really urgent.
> >
> > as i seen one guy here some days ago...........he had the same situation,
> >
> > but he got another date..........not the refund...
> >
> > waiting for yours response guys........
> >
> > take care
> >
> >
> >
> >
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