From: peter morgan (cciemaha@yahoo.com)
Date: Sun Aug 26 2007 - 10:36:26 ART
Dear Jonny,
IE has resolved my rack issue perfectly. I have forwarded this
email becuase I was in different mind set. Actually they conacted me & doubled
my rack sessions. You can have that kind of Guarantee with IE.They are 1000
times better than I thought. They just don't think about the profits. I have
been using their other products these days. They are excellent. Specially
their COD is providing full coverage. I recomend you to use their products &
it will be better for long run. Becuase they provide discounts as bundles.
Also there are many free resources in IE site. I do not like to practice again
with other vendors even they are cheap. Becuase I am sleeping only with one
girl at a time. I found a Gorgeous Girl who is IE & I am sleeping with her
till I get my five digit number. I have made this choice by speaking to most
of the people who passed the LAB.
Guys just go with IE products because IE
has proven this from from past few years.
I have already failed with other
vendor's workbook & materials. One of my best friend guided me few months back
to go ahead with IE. Now I feel real differece with thier products. I will be
taking my next attempt soon. I will update you with my results.
Actually I
shouldn't have to forward previous email. Sorry guys!!!!!!
Just properaly
use IE for prep then you will have the highest probability to pass the exam.
They will not play with your poor pocket. Just trust me & most of others who
are using IE products in GS.
Cheers,
PM
----- Original Message ----
From: Jonny English <redkidneybeans@gmail.com>
To: peter morgan
<cciemaha@yahoo.com>
Sent: Sunday, August 26, 2007 12:17:14 PM
Subject: Re: IE
rack support issue
Sorry to here this mate.
I use ccie2be.com and there lab
set up matches the workbook exactly. Cheaper then IE and the support is great.
On 8/24/07, peter morgan <cciemaha@yahoo.com > wrote:
Dear Brian,
Cureently
I am using IE racks & I have already face serveral
issues last two weeks. I am
really upset with your rack service at the
memoment.
Last weekend I lost one
of rack sessions becuase of a rack
authentication issue. But they have
applogized & given me gift voucher for new
rack session. Also One & half week
back they cancelled one my booked sessions
& given me a giftvoucher for the
same amount. Recently I have booked many rack
sessions(20+ rack sessions) for
my practice. In addion to that I have
purchased four or five more rack
sessions later. I have recived all the
confirmation emails from IE & Paypal.
But I have not recived confirmation
email from IE for one rack sessions(May be
an error of IE's system). But I
have recived all the confirmation emails from
paypal.
Today night I was in
triple track session. Suddenly rack has
rebooted. Afterthat I have logged in
to my yahoo account & found following
email.
-----------------------------------------------------------------------------
-----------------
Dear Customer, In regards to your recent orders, we have not
received a PayPal confirmation of payment yet. If you have not submitted
payment to sales@internetworkexpert.com on PayPal, please do so now to
complete the order. If you have already submitted payment; please send us a
copy of the confirmation email.
Your rack sessions have all been suspended
until we receive payment.
If you believe this message was received in error,
or you have any other questions, please respond to this email.
Sincerely,
Internetwork Expert Sales Team
sales@internetworkexpert.com
-----------------------------------------------------------------------------
----------------
Thay have not sent me any prior notice. Above is the only
emails received few hours ago. Also they are not mentioning about Order IDS
which are having problems. They just disabled my all the rack sessions after
sending an email.
Then I have emailed my paypal recipts to them & called
+1.775.826.4344 x1
Reception has no option to assist me. This is the third
time I have been facing issues with IE racks for last two weeks.
Now I have to
wait till they get back to me tommorow or what ever the date they prefer to
reply.
Brian, Please provide us better service beucase we like your guys &
we are with IE becuase of both your guys doing great job. But please discuss
these matters with your management & solve them for us.
Guys I am loosing my
valuble practice time becuase of these type of careless work. At least they
have to send the email one day prior before disabling my all the rack
times(around 25 rack sessions).
I am really upset at the momemnt becase I
have to wait till tommorow moning to get support.
Rdgs,
PM
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