From: Benjamin Hill (ibennybravo@gmail.com)
Date: Fri Jun 15 2007 - 10:41:15 ART
Thanks for the response and the offer Brian. I'll get in touch with you.
On 6/15/07, Brian Dennis <bdennis@internetworkexpert.com> wrote:
>
> Benjamin,
> It sounds like your issue was in regards to a portion of the Security CoD
> audio. If your audio issue was not resolved let me know and I'll make sure
> it's resolved and get you a free seat in the next Security CCIE class
> running in two weeks. This way you'll have access to the CoD, the live
> class, and the recording of the live class.
>
> Good Luck!
>
> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> bdennis@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987
> Direct: 775-745-6404 (Outside the US and Canada)
>
> ________________________________________
> From: Benjamin Hill [mailto:ibennybravo@gmail.com]
> Sent: Thursday, June 14, 2007 2:12 PM
> To: anthony.sequeira@thomson.com
> Cc: narbikk@gmail.com; Brian Dennis; broyster9@gmail.com;
> ccielab@groupstudy.com
> Subject: Re: training material question
>
> I couldn't agree more. Especially regarding point (2)
>
> Internetwork Expert were my personal favourite until i tried to actually
> get support from them. I bought both the CoD and workbook and had issues
> with both -not that this in itself is a problem. However when i tried to log
> a support call thats when the fun started...
>
> To cut a long story short, apart from auto-responder type emails, they
> were so unresponsive, I eventually went as far as calling them in the States
> (and over here in africa that means waiting up till late and paying costly
> long-distance calls). The guy i eventually got hold of was kind enough to
> assure me they were "aware of my problem"...
>
> That was as far as i ever got. Now, more than a few months down the line
> not only have they not (to my knowledge) resolved the issues - but they
> never even contacted me again., even if it was just to assure me that they
> were, still, "aware of my problem".
>
> Disappointed.
>
>
>
>
> On 6/14/07, anthony.sequeira@thomson.com <anthony.sequeira@thomson.com >
> wrote:
> Counting the peeps on the site is the last thing I would do when
> choosing a vendor. In fact, I would never bother to do it.
>
> After passing using the materials of several vendors, I would recommend
> the following:
>
> 1. Ask for a sample or tour of the product you are considering. Evaluate
> the materials carefully.
>
> 2. Explore the Support options that are available with the vendor. Do
> they have chat, forums, 800 numbers, etc. Are these actually monitored
> by qualified employees of that company?
>
> Something else to consider is using multiple vendors. While vendors
> certainly do not want to hear that recommendation, most here, including
> myself, believe that some vendors excel at certain products compared to
> others.
>
> Anthony J. Sequeira
> #15626
>
> P.S. I used products from InternetworkExpert and NetMasterClass and both
> were excellent. Support was lacking at InternetworkExpert, but I believe
> they have that solved now.
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> Narbik Kocharians
> Sent: Thursday, June 14, 2007 4:00 PM
> To: Brian Dennis
> Cc: Brent Royster; ccielab@groupstudy.com
> Subject: Re: training material question
>
> Brian,
>
>
>
> You have a point, but what you fail to mention is the following:
>
>
>
> Your statement does NOT reflect the truth; it fails to mention the
> actual
> number of passing students relative to the number of attendees, which I
> would surmise to be a low percentage.
>
> If Vendor-1 has 10 students and 3 pass, Vendor-1 has a passing
> percentage of
> 30 percent. But if Vendor-2 has 100 students and only 16 pass,
> Vendor-2's
> ratio is 16 percent, that does not mean that Vendor-2 has a better
> product,
> from Vendor-2's perspective, it has 16 passing students versus 3, but
> the
> truth of the matter is that Vendor-1 has a better percentage and
> product.
>
>
> On 6/14/07, Brian Dennis < bdennis@internetworkexpert.com> wrote:
> >
> > You can get a good idea as to the number of people that are passing
> > using a particular vendor's products and classes by looking over their
> > CCIE lists and customer feedback.As a side note any vendor that
> tells
> > you it doesn't matter how many people are using their products and
> > classes to pass the CCIE lab won't have a long list of CCIEs on their
> > website ;-)
> >
> > --
> >
> > Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> > bdennis@internetworkexpert.com
> >
> > Internetwork Expert, Inc.
> > http://www.InternetworkExpert.com
> > Toll Free: 877-224-8987
> > Direct: 775-745-6404 (Outside the US and Canada)
> >
> > -----Original Message-----
> > From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
> Of
> > Brent Royster
> > Sent: Thursday, June 14, 2007 7:06 AM
> > To: ccielab@groupstudy.com
> > Subject: training material question
> >
> > I am interested in buying one of the class on demand options from
> > multiple
> > vendors.Its mentioned on the websites that these are like full
> > bootcamps.
> > has anyone who passed the lab used this material?If so how well
> would
> > you
> > rate it?
> >
> >
> _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
> >
> _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
>
>
>
> --
> Narbik Kocharians
> CCIE# 12410 (R&S, SP, Security)
> CCSI# 30832
> Network Learning, Inc. (CCIE class Instructor)
> www.ccbootcamp.com (CCIE Training)
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
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