From: Brian Dennis (bdennis@internetworkexpert.com)
Date: Thu Jun 14 2007 - 23:24:06 ART
Send me an email offline in regards to any problems with the video not syncing with the audio. I can have someone at Adobe look into the problem to see exactly what the cause is (i.e. Internet latency, Adobe Flash Media Server, the Flash recording itself, etc).
Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)
________________________________________
From: Jonny English [mailto:redkidneybeans@gmail.com]
Sent: Thursday, June 14, 2007 6:57 PM
To: Benjamin Hill
Cc: anthony.sequeira@thomson.com; narbikk@gmail.com; Brian Dennis; broyster9@gmail.com; ccielab@groupstudy.com
Subject: Re: training material question
I've been watching the IE CoD's and when I get a class that actually works properly its very good.
I also have problems from time to time with the CoD as the speech is choppy and the slides and command line are sometimes not in sync.
I raised two cases and got 2 responses. One gave me a solution, and I tried it. It didn't work and I re-opened the case. Second email just said they will be coming out with DVD's and something about not enough bandwidth which I always have. They however did respond back to me to let me know if I had further problems and to wish me a good day and luck with the exam :). I couldn't be bothered responding.
Did you get a solution on how to fix this? Can you please tell me?
I do however recon that the IE CoD's are value for money even when I get frustrated (and have to put my study schedule back) that some of the videos are choppy and slides are out of sync with the audio, because I have learnt a lot. Hopefully they come out with the DVD's soon.
On 6/15/07, Benjamin Hill <ibennybravo@gmail.com> wrote:
I couldn't agree more. Especially regarding point (2)
Internetwork Expert were my personal favourite until i tried to actually get
support from them. I bought both the CoD and workbook and had issues with
both -not that this in itself is a problem . However when i tried to log a
support call thats when the fun started...
To cut a long story short, apart from auto-responder type emails, they were
so unresponsive, I eventually went as far as calling them in the States (and
over here in africa that means waiting up till late and paying costly
long-distance calls). The guy i eventually got hold of was kind enough to
assure me they were "aware of my problem"...
That was as far as i ever got. Now, more than a few months down the line not
only have they not (to my knowledge) resolved the issues - but they never
even contacted me again., even if it was just to assure me that they were,
still, "aware of my problem".
Disappointed.
On 6/14/07, anthony.sequeira@thomson.com <anthony.sequeira@thomson.com>
wrote:
>
> Counting the peeps on the site is the last thing I would do when
> choosing a vendor. In fact, I would never bother to do it.
>
> After passing using the materials of several vendors, I would recommend
> the following:
>
> 1. Ask for a sample or tour of the product you are considering. Evaluate
> the materials carefully.
>
> 2. Explore the Support options that are available with the vendor. Do
> they have chat, forums, 800 numbers, etc. Are these actually monitored
> by qualified employees of that company?
>
> Something else to consider is using multiple vendors. While vendors
> certainly do not want to hear that recommendation, most here, including
> myself, believe that some vendors excel at certain products compared to
> others.
>
> Anthony J. Sequeira
> #15626
>
> P.S. I used products from InternetworkExpert and NetMasterClass and both
> were excellent. Support was lacking at InternetworkExpert, but I believe
> they have that solved now.
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com ] On Behalf Of
> Narbik Kocharians
> Sent: Thursday, June 14, 2007 4:00 PM
> To: Brian Dennis
> Cc: Brent Royster; ccielab@groupstudy.com
> Subject: Re: training material question
>
> Brian,
>
>
>
> You have a point, but what you fail to mention is the following:
>
>
>
> Your statement does NOT reflect the truth; it fails to mention the
> actual
> number of passing students relative to the number of attendees, which I
> would surmise to be a low percentage.
>
> If Vendor-1 has 10 students and 3 pass, Vendor-1 has a passing
> percentage of
> 30 percent. But if Vendor-2 has 100 students and only 16 pass,
> Vendor-2's
> ratio is 16 percent, that does not mean that Vendor-2 has a better
> product,
> from Vendor-2's perspective, it has 16 passing students versus 3, but
> the
> truth of the matter is that Vendor-1 has a better percentage and
> product.
>
>
> On 6/14/07, Brian Dennis <bdennis@internetworkexpert.com > wrote:
> >
> > You can get a good idea as to the number of people that are passing
> > using a particular vendor's products and classes by looking over their
> > CCIE lists and customer feedback. As a side note any vendor that
> tells
> > you it doesn't matter how many people are using their products and
> > classes to pass the CCIE lab won't have a long list of CCIEs on their
> > website ;-)
> >
> > --
> >
> > Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> > bdennis@internetworkexpert.com
> >
> > Internetwork Expert, Inc.
> > http://www.InternetworkExpert.com
> > Toll Free: 877-224-8987
> > Direct: 775-745-6404 (Outside the US and Canada)
> >
> > -----Original Message-----
> > From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
> Of
> > Brent Royster
> > Sent: Thursday, June 14, 2007 7:06 AM
> > To: ccielab@groupstudy.com
> > Subject: training material question
> >
> > I am interested in buying one of the class on demand options from
> > multiple
> > vendors. Its mentioned on the websites that these are like full
> > bootcamps.
> > has anyone who passed the lab used this material? If so how well
> would
> > you
> > rate it?
> >
> >
> _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
> >
> _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
>
>
>
> --
> Narbik Kocharians
> CCIE# 12410 (R&S, SP, Security)
> CCSI# 30832
> Network Learning, Inc. (CCIE class Instructor)
> www.ccbootcamp.com (CCIE Training)
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
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