From: Brian Dennis (bdennis@internetworkexpert.com)
Date: Thu Jun 14 2007 - 19:01:08 ART
Benjamin,
It sounds like your issue was in regards to a portion of the Security CoD audio. If your audio issue was not resolved let me know and I'll make sure it's resolved and get you a free seat in the next Security CCIE class running in two weeks. This way you'll have access to the CoD, the live class, and the recording of the live class.
Good Luck!
Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)
________________________________________
From: Benjamin Hill [mailto:ibennybravo@gmail.com]
Sent: Thursday, June 14, 2007 2:12 PM
To: anthony.sequeira@thomson.com
Cc: narbikk@gmail.com; Brian Dennis; broyster9@gmail.com; ccielab@groupstudy.com
Subject: Re: training material question
I couldn't agree more. Especially regarding point (2)
Internetwork Expert were my personal favourite until i tried to actually get support from them. I bought both the CoD and workbook and had issues with both -not that this in itself is a problem . However when i tried to log a support call thats when the fun started...
To cut a long story short, apart from auto-responder type emails, they were so unresponsive, I eventually went as far as calling them in the States (and over here in africa that means waiting up till late and paying costly long-distance calls). The guy i eventually got hold of was kind enough to assure me they were "aware of my problem"...
That was as far as i ever got. Now, more than a few months down the line not only have they not (to my knowledge) resolved the issues - but they never even contacted me again., even if it was just to assure me that they were, still, "aware of my problem".
Disappointed.
On 6/14/07, anthony.sequeira@thomson.com <anthony.sequeira@thomson.com > wrote:
Counting the peeps on the site is the last thing I would do when
choosing a vendor. In fact, I would never bother to do it.
After passing using the materials of several vendors, I would recommend
the following:
1. Ask for a sample or tour of the product you are considering. Evaluate
the materials carefully.
2. Explore the Support options that are available with the vendor. Do
they have chat, forums, 800 numbers, etc. Are these actually monitored
by qualified employees of that company?
Something else to consider is using multiple vendors. While vendors
certainly do not want to hear that recommendation, most here, including
myself, believe that some vendors excel at certain products compared to
others.
Anthony J. Sequeira
#15626
P.S. I used products from InternetworkExpert and NetMasterClass and both
were excellent. Support was lacking at InternetworkExpert, but I believe
they have that solved now.
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
Narbik Kocharians
Sent: Thursday, June 14, 2007 4:00 PM
To: Brian Dennis
Cc: Brent Royster; ccielab@groupstudy.com
Subject: Re: training material question
Brian,
You have a point, but what you fail to mention is the following:
Your statement does NOT reflect the truth; it fails to mention the
actual
number of passing students relative to the number of attendees, which I
would surmise to be a low percentage.
If Vendor-1 has 10 students and 3 pass, Vendor-1 has a passing
percentage of
30 percent. But if Vendor-2 has 100 students and only 16 pass,
Vendor-2's
ratio is 16 percent, that does not mean that Vendor-2 has a better
product,
from Vendor-2's perspective, it has 16 passing students versus 3, but
the
truth of the matter is that Vendor-1 has a better percentage and
product.
On 6/14/07, Brian Dennis < bdennis@internetworkexpert.com> wrote:
>
> You can get a good idea as to the number of people that are passing
> using a particular vendor's products and classes by looking over their
> CCIE lists and customer feedback. As a side note any vendor that
tells
> you it doesn't matter how many people are using their products and
> classes to pass the CCIE lab won't have a long list of CCIEs on their
> website ;-)
>
> --
>
> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
> bdennis@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987
> Direct: 775-745-6404 (Outside the US and Canada)
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
Of
> Brent Royster
> Sent: Thursday, June 14, 2007 7:06 AM
> To: ccielab@groupstudy.com
> Subject: training material question
>
> I am interested in buying one of the class on demand options from
> multiple
> vendors. Its mentioned on the websites that these are like full
> bootcamps.
> has anyone who passed the lab used this material? If so how well
would
> you
> rate it?
>
>
This archive was generated by hypermail 2.1.4 : Sun Jul 01 2007 - 17:24:49 ART