From: Todd, Douglas M. (DTODD@PARTNERS.ORG)
Date: Fri Apr 13 2007 - 10:35:09 ART
Rik:
Sure you don't work for the same organization as I do? (GRIN)
Also working in a large healthcare organization we are the firemen! Anything
that bumps in the night/day we are called in. This includes all vendors and all
types of systems. You must know your workstations and how they work from ANY
flavor of Unix, to PACs stations, to Windoze, and then your protocols
(BGP/OSPF/EIGRP/IP/IPX/AT/DEC/HL7/RX/PIM/IGMP) and the list goes on and on and
of course some of thise weird ones (RX protocol).
Some vendors know their stuff, while others are less than stellar. The fun
thing is seeing vendors deploy boxes with back end networks and define a /8 or
/16 as the back end. They then wonder why hosts on the public network can not
connect to their server.... (UGH).
Well - non the less it keeps this job interesting fun and challenging. You get
very good at reading any type of network trace.
Working on getting the CCIE is only a small part of what you must know in any
job. It's a good starting point for a lot of people. Sometimes I wish all
vendors must pass their CCNA before installing a box on the network.
DMT
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of Guyler,
Rik
Sent: Friday, April 13, 2007 7:52 AM
To: ccielab@groupstudy.com
Subject: RE: Anyone else have vendor nighmare support stories?
Yeah...like all the time.
I work in a large healthcare organization so we have vendors coming and going
through a revolving door. One of the common traits among them is that they
don't know networking at all. We have contracted printer repair people that
don't know to change the IP address when they move it from one building to
another. We have systems support vendors that don't know how to tell one subnet
from another or that the default gateway on their boxes really
*should* be in the same subnet as the box. Maybe they know their apps but they
sure don't know anything beyond them.
Of course, I could say the same about our in-house apps support people as
well... ;-)
Rik
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of Darby
Weaver
Sent: Friday, April 13, 2007 7:11 AM
To: Cisco certification
Subject: Anyone else have vendor nighmare support stories?
Just curious?
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