Re: Anyone else have vendor nighmare support stories?

From: Cacca Mucca (caccamucca@gmail.com)
Date: Fri Apr 13 2007 - 17:59:03 ART


Todd,

You forgot RIP. RIP is on by default on all those Unix and Sun boxes.
And those boxes require static routing in their routing table just to be
able to get to the gateway.

Most of the vendors that support the hospital equipment are board changers
and have no clue how the network works.

On 4/13/07, Todd, Douglas M. <DTODD@partners.org> wrote:
>
> Rik:
> Sure you don't work for the same organization as I do? (GRIN)
> Also working in a large healthcare organization we are the
> firemen! Anything
> that bumps in the night/day we are called in. This includes all vendors
> and all
> types of systems. You must know your workstations and how they work from
> ANY
> flavor of Unix, to PACs stations, to Windoze, and then your protocols
> (BGP/OSPF/EIGRP/IP/IPX/AT/DEC/HL7/RX/PIM/IGMP) and the list goes on and on
> and
> of course some of thise weird ones (RX protocol).
> Some vendors know their stuff, while others are less than stellar. The
> fun
> thing is seeing vendors deploy boxes with back end networks and define a
> /8 or
> /16 as the back end. They then wonder why hosts on the public network can
> not
> connect to their server.... (UGH).
>
> Well - non the less it keeps this job interesting fun and challenging. You
> get
> very good at reading any type of network trace.
>
> Working on getting the CCIE is only a small part of what you must know in
> any
> job. It's a good starting point for a lot of people. Sometimes I wish all
> vendors must pass their CCNA before installing a box on the network.
>
> DMT
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> Guyler,
> Rik
> Sent: Friday, April 13, 2007 7:52 AM
> To: ccielab@groupstudy.com
> Subject: RE: Anyone else have vendor nighmare support stories?
>
> Yeah...like all the time.
>
> I work in a large healthcare organization so we have vendors coming and
> going
> through a revolving door. One of the common traits among them is that
> they
> don't know networking at all. We have contracted printer repair people
> that
> don't know to change the IP address when they move it from one building to
> another. We have systems support vendors that don't know how to tell one
> subnet
> from another or that the default gateway on their boxes really
> *should* be in the same subnet as the box. Maybe they know their apps but
> they
> sure don't know anything beyond them.
>
> Of course, I could say the same about our in-house apps support people as
> well... ;-)
>
> Rik
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> Darby
> Weaver
> Sent: Friday, April 13, 2007 7:11 AM
> To: Cisco certification
> Subject: Anyone else have vendor nighmare support stories?
>
> Just curious?
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
>
>
>
>
> The information transmitted in this electronic communication is intended
> only for the person or entity to whom it is addressed and may contain
> confidential and/or privileged material. Any review, retransmission,
> dissemination or other use of or taking of any action in reliance upon this
> information by persons or entities other than the intended recipient is
> prohibited. If you received this information in error, please contact the
> Compliance HelpLine at 800-856-1983 and properly dispose of this
> information.
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html



This archive was generated by hypermail 2.1.4 : Tue May 01 2007 - 08:28:35 ART