From: rosy bird (rosybird@gmail.com)
Date: Fri Aug 25 2006 - 10:37:37 ART
*Position Title Principal Project Manager*
*Reports to: Director Project Management, Asia*
* *
*No. of Direct Reports: *None. However will be leading virtual teams, most
often multi cultural and multi disciplinary teams
*Business Unit (Function): Customer Project Management*
* *
*Location: Bangalore *
Global Customer Project Management provides best in class project
management services to differentiate customer solutions, maximise
profitability and enhance customer loyalty.
You will be fully responsible for implementing business unit plan with
respect to strategic accounts & ensure deliverables are accomplished for
meeting AOP
*Overall Role Purpose*
To manage the definition, planning and delivery of customer solutions
within scope, time and budget and by providing professional project
leadership, direction and control.
The Project Manager will be responsible for delivering high levels of
Customer Satisfaction, by ensuring full technical, financial and business
benefits are achieved in all aspects of Solutions delivery.
**
*Responsibilities*
Key Accountabilities
7 Act as the primary interface with the customer and account teams
for individual customer solution
7 To use agreed controlled and structured project management tools
and procedures delivering consistent and high performance.
7 Support bid opportunities during the Bid Management process. To
ensure implementation requirements for both the technical and service
solutions are accurately represented in the Bid proposal
7 Financial Management during the project to ensure timely use of
project budget.
Typical Activities
7 Project definition, planning and implementation management of
customer solutions within planned timescales and budget and work in virtual
teams.
7 The management of customer expectation during the project
lifecycle.
7 Obtaining the required resources from within and outside of to
fulfil the project.
7 The successful handover to service operations of portions or the
complete customer solution
Performance Metrics
7 Customer satisfaction achieved. (To agreed metrics)
7 Customer Solutions implemented within planned timescales, quality,
scope and budget.
7 Project management competency in upper quartile for the
profession.
**
*Key Requirements - Education & proficiency Level Required *
* *
Electronics/ Electrical engineering or Diploma
Certification achieved in recognised project management methodology PMI,
QPMP or PRINCE 2
MBA is desired
Chinese language skill verbal is desired
*Key Skills and Experience *
*The individual will need to have the following core skills and experience*:
*Experience and Knowledge*
Should have 10 12 years of experience, out of which at least 5 years in
managing telecom and Networking related complex global projects
Ability to simplify complex solutions and present to senior management and
business leaders
Should be thorough with Networking and telecommunications concepts and
components, product knowledge on at least two of the following - Nortel,
Cisco, Alcatel or Lucent.
On the ground experience working with telecom service providers across Asia
especially in provisioning of MPLS, ATM and customised solutions
Has up to date knowledge and awareness of telecom market, competitive
scenario on service offerings in multiple geographies, specifically in Asia
Pac.
Proven experience in setting and monitoring performance against project
milestones
Good understanding of Voice, IP and data products, and capabilities
*Soft skills *
Strong leadership skills with the ability to create an effective project
team.
Proven skills in managing complex cross-functional projects
Proven experience in interfacing with and developing customer relationships
Ability to structure and prioritise workloads around customer and project
requirements
Excellent written and verbal communication and Presentation skills
Virtual Team management, including sub contractor management
Commercially astute
Good problem solving
Creative/Strategic Thinking
Conflict management
Effective stakeholder management
Good interpersonal skills
Influencing & negotiating skills
**
*Core Deliverables*
* *
Ability to identify, analyse project, customer & business risks and
implement risk reduction plans
Strong focus on delivery and attention to detail
* *
Setting up a project infrastructure, identifying, selecting and appointing
skilled project resource to deliver the customer solution on time, quality
and budget
**
**
*Competencies Required*
Proven ability to work effectively as part of a wider team
Self starter with strong personal drive
Proven skills in a customer facing environment and developing customer
relationships
**
If the position interests you please E-mail your CV to reshma@mafoi.com.
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